Service from Build Greenr was great , the ordering process , communication about the order was excellent ,However I didn't give them a 5 star because they have been let down by their delivery company... See more
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The product did not arrive. Tracking shows returned to sender, no attempted delivery. I have emailed twice to ask what is happening with my order. No response as yet after at least a week.
Company replied
Contacted Build Greener and dealt with Joe He went above and beyond from start to finish and it’s a business relationship that now set in concrete . . Great knowledge, very competitive prici... See more
I love this shop / company . They can support a project big or small for your house ; you can rely on them , they are excellent professionals ; shop collection or home delivery is available. They have... See more
Company details
Written by the company
Build Greener LTD are a energy efficiency supply store, aiming to grow into your one stop shop for energy and green building products!
Contact info
The Old Dairy Farm, Upper Stowe, Upper Stowe, NN7 4SH, Northapton, United Kingdom
- bobby@buildgreener.co.uk
- buildgreener.co.uk
4.2
Great
64 reviews
Replied to 20% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service and knowledge
21 February 2026
Good site good quality material and good ordering
I found the site very good the ordering and pick up very good they even went Beyond the norm to sell to me on a day someone was there but they were not open
I would recommend them
22 January 2026
The product did not arrive
The product did not arrive. Tracking shows returned to sender, no attempted delivery. I have emailed twice to ask what is happening with my order. No response as yet after at least a week.
29 December 2025
Reply from Build Greener LTD
Hi Marlon,
I am very sorry to hear this, we have not been made aware that this was returned from courier. Please could you reach out to me directly on bobby@buildgreener.co.uk so I can help resolve this
excellent sales and delivery response…
excellent sales and delivery response would certainly recommend
8 January 2026
Item was very late
Order was not delivered. Was advertised as delivered by 4 working days. Phoned up on the 5th day and I was informed that it’s still at the factory and was forgotten about. Did receive the item in the end. But this delayed me
6 December 2025
Still haven’t received item after…
Still haven’t received item after nearly a month of waiting
6 December 2025
Great customer service
Great customer service
Great product knowledge
Delivered quickly
18 November 2025
Didn't have what I wanted in stock
Didn't have what I wanted in stock, got refund quickly
3 November 2025
Delivery great BUT !!
The speed we received the samples was great, unfortunately 2 samples cost £20 and they are not suitable and are very different to the way they looked online, there's got to be a better/cheaper way to choose a colour, we now have to choose another 2 samples and another £20 !! All we want is an off-white colour but you cannot get anywhere near a true colour from the website so will have to keep guessing and ordering two at a time
7 October 2025
Good for Small projects too
good advice. willing to supply small scale project. Helpful with delivery options
25 September 2025
Quick fast delivery on time ⭐️⭐️⭐️⭐️⭐️
8 October 2025
The order went through really easy easy…
The order went through really easy easy to talk to. I will be going back there again.
5 October 2025
I love this shop / company
I love this shop / company . They can support a project big or small for your house ; you can rely on them , they are excellent professionals ; shop collection or home delivery is available. They have items no one has - I checked .
1 October 2025
Excellent company
Contacted Build Greener and dealt with Joe
He went above and beyond from start to finish and it’s a business relationship that now set in concrete . .
Great knowledge, very competitive pricing and fantastic service.
Joe went out of his way a number of times and is an excellent ambassador for Build Greener.
Can not recommend more highly
9 September 2025
Unprompted review
Easy ordering
Easy ordering. Product not here yet, the jury is out - so far, so good.
9 September 2025
I have placed an order online
I have placed an order online. Ten days still waiting for my delivery to come. Not given any explanation so far. Disappointed
10 August 2025
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