Bugg Ease Reviews 90

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its quality and excellent user experience. Many people commend the staff for their helpfulness and extensive knowledge, making the purchasing process smooth and enjoyable. The delivery service is frequently mentioned as swift and efficient, with many customers receiving their orders promptly. However, some customers experienced issues with delivery, noting delays and missed delivery dates. A few reviewers also reported problems with product durability, requiring repairs or replacements sooner than expected.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising its quality, ease of use, and... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and efficient... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent design,... See more

User experience

People report positive experiences with the user experience. Customers highlight the simplicity of purchase,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can just reiterate everyone’s experience with this company. Did my research and knew what I wanted. 10 minutes on the phone and Jon matched everything I wanted. Had the buggy at my home address... See more

Rated 5 out of 5 stars

My second buggy from Bugg-ease. Great service from purchasing my first buggy which gave me freedom to play golf. I have now replaced this with another and the service and friendliness of all the sta... See more

Rated 5 out of 5 stars

Contact with Matt and Jon has always been good, but when my new buggy was delivered and found damaged during delivery their response was excellent and a second buggy delivered within 2 days. Cannot co... See more

Rated 5 out of 5 stars

Matt organised a home trial. Just what I needed to reassure me that a 76yr old female could load and unload the buggy from a car. Ordered and arrived swiftly. Was able to drive off the delivery pallet... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

5-star
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Rated 5 out of 5 stars

LIFE CHANGING EXPERIENCE

I recently purchased a buggy after Bugg-Ease was recommended to me . I cannot emphasise enough how life changing this was for me . 'What a brilliant piece of equipment . !!! My life has so improved by having this buggy .' The simplicity of purchase , to delivery, set up and use was ' AWESOME '. I used to play only once a month . Ive only had it 5 days and this has enabled me to play 3 days , 1 day 27holes.
Thank you Jon and Matt youve not only restored my freedom, but also my faith in humanity as
we NEVER MET IN PERSON .
(everything was managed over the phone )

11 May 2026
Unprompted review
Rated 5 out of 5 stars

My second buggy from Bugg-ease

My second buggy from Bugg-ease. Great service from purchasing my first buggy which gave me freedom to play golf. I have now replaced this with another and the service and friendliness of all the staff is second to none. I would highly recommend the product and especially the Company for their service. Many thanks.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Five stars for Bugg-ease

Five stars for Bugg-ease. I recently purchased an ex demo model from this company and initialy I had a few teething problems. However Matt Anderson and Youen helped me iron these out and I'm delighted with the buggy and their support. Well done Bugg-ease 👍
R BD, Childwall GC.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I bought a refurbished buggy

I bought a refurbished buggy. They are engineers. Description was precise. The transaction was straightforward. Delivery following morning. Everything was as stated. They are very correct people and the buggy design and quality is excellent

2 May 2026
Unprompted review
Rated 5 out of 5 stars

An incredible and professional company

Jon & Matt are two guys who know exactly how to run a very successful business. They are professional in every aspect of their approach and assistance to their customers. I searched the internet for a decent one seater Buggy. No one could come close to BuggEase with their service. They delivered my buggy to my golf club and never placed any pressure on me to buy. However when I saw the beautiful Grey Buggy there was no way it was going back as it fits my requirements perfectly. I can’t speak highly enough of these guys and their company. Well done Bugg Ease and thank you so much for all your support.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant products and services. They go over and above what they need to.

Brilliant products and services.
My late father bought a buggy from Bugg Ease in early 2025. He told me all about the great service he received from the point of enquiry to delivery of his golf buggy. He only got to enjoy it for a few months before sadly he was diagnosed with a terminal illness in the summer 2025. Sadly he died in Nov. 2025. We contacted Bugg Ease after his death to enquire about selling it back to them. They were brilliant from start to finish. They bought the buggy back at a great price and collected it. The icing on the very big cake was when they didn't quibble when we lost the charger and weren't able to return it. Very professional, graet value and above all kind and personal in a world where there isn't much of that anymore!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience of Bugg Ease is first class.

My experience of Bugg Ease is first class. It is a pleasure to deal with a company who puts the customer first. I recently purchased my 2nd new Buggy from Matt after having 3 trouble free years of riding my buggy at my golf club. My course is very hilly in parts but this Buggy copes with it without any problem. Matt was prepared to put himself out by travelling to his premises out of office hours to discuss the new purchase with me. Leigh also came to the premises also very early (again out of normal hours) so that I could pick up the Buggy in time for me to play in a competition. I would highly recommend Bugg Ease and I certainly will not look elsewhere if I decide to but another new buggy in the future. Put simply, first class service, very professional and a company that puts the customer first.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great business to work with

Great business to work with, responsive, polite and very helpful. Took delivery of my buggy last week after only a 4 day delivery period and so far, really pleased with the build and operation of the buggy. A real pleasure to deal with such a proficient and polite company.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

As an ex tour player and living in…

As an ex tour player and living in America for 25 years, i have riden on a lot of makes and models of buggies. This one, is second to none. It’s great fun to drive and due to the unique construction, with the twisting front end, is incredibly comfortable. As great as the buggy is, their customer service is even better.
I can’t say enough about the product or people at bugg-ease. Simply amazing. Thankyou John and Matt

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great golf buggy and top class customer service

My 90 year old Mum finally needed a buggy and a friend told us about Bugg-Ease.

We made an initial enquiry and spoke to Matt. He was so helpful and we quickly decided this was the buggy for Mum. It was delivered two days later by a fantastic delivery driver and he showed Mum how to drive it and set it up for her. She played her first round of golf today with it and it was so good really easy to drive and so smooth.

We didn’t realise that the next buggy in the shed at the Golf Club is also a Bugg-Ease. We spoke to the owners who have had it for some time and they say it’s really reliable and are very happy with it.

We are so happy that we chose Bugg-Ease and Mum is looking forward to many rounds of golf using it.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

I can just reiterate everyone’s…

I can just reiterate everyone’s experience with this company.
Did my research and knew what I wanted. 10 minutes on the phone and Jon matched everything I wanted. Had the buggy at my home address the next working day.
Excellent company, both Jon & Matt very knowledgable. Cannot recommend them highly enough.
Thank you.
Richard Evans.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

I would like to put this down as a true…

I would like to put this down as a true experience.
No BS.
I went to have a look at the Buggy on Wednesday the 20th August 25. I knew what I wanted and told Matt, within 1/2 hr the buggy was built and I had a test drive. 15mins later it was in the back of my car.
I tried it out on the following Saturday. Fully loaded with my golf bag , I was a bit apprehensive as my bag is heavy but no trouble to the Buggy.
A great experience and thanks to the team.
Thanks Pete J.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Extending my golfing days

Despite the initial set back of front and back end damage by the pallet delivery co to my buggy found on unpacking, there were no arguments about this and another buggy was speedily delivered within a few days, and the other one collected and taken away for return to Bugg-Ease. .The buggy turns out to be just what I needed and has extended my fitness & enjoyment for golf.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

New buggy and very happy with delivery.

New buggy and very happy with delivery.
First outing went really well and was very impressed.Fit into car very easily and I drive a small Ford ecosport. Thanks Matt and Jon your response was great from start to finish.
Rodger Jordan

17 July 2025
Unprompted review

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