The internet stops sometimes at 22:00 and I do many times bundel but nothing happens and it stays like that until next day morning. That is very annoying to me! Also the speed of the internet needs to... See more
Company replied
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The internet stops sometimes at 22:00 and I do many times bundel but nothing happens and it stays like that until next day morning. That is very annoying to me! Also the speed of the internet needs to... See more
Company replied
Cancelling the subscription is an annoying process. Please do it on time, and expect some frustrations to arise. Contacting someone that can actually help you might not be immediate, please account fo... See more
Company replied
He listened to my request in great detail, helped me figure out how to activate the SIM card and answered many of my questions about the SIM card and my tariff. All in all a very responsive and caring... See more
Company replied
Some time in rain signal doesn’t work then I switch on and off again and again then start work and after sometime again happen the same in a bit rainy weather.also not work sometime in damrak centrum... See more
Company replied
Mobiel is allang geen luxe meer. En te veel betalen voor iets wat je elke dag nodig hebt? Dat gaat er bij ons niet in. Bij Budget Thuis bel en stream je onbeperkt op het betrouwbare 5G-netwerk van KPN, met landelijke dekking. Geen haperingen, geen verrassingen op je rekening. Gewoon zorgeloos streamen en bellen. Budget Thuis. Het huismerk voor mobiel.
Rembrandtplein 33, 1017 CT, Amsterdam, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Had to cancel my subscription because I moved abroad. Dylan was very helpful and efficient.

Reply from Mobiel van Budget Thuis
Professional, kind and helpful. Alyssa helped me a great deal and I am very thankful!

Reply from Mobiel van Budget Thuis
My problem was solved quickly and professionally.

Reply from Mobiel van Budget Thuis
Thanks to Dylan I've managed my situation with the wrong number porting within minutes

Reply from Mobiel van Budget Thuis
Maryam was really helpful and friendly. She deserves a rise!
However, I will have to cancel my contract because you guys do not offer eSIM and I have a new phone that only accepts eSIM.

Reply from Mobiel van Budget Thuis
Alyssa helped me a lot with my questions. She was very politie and quick in her response.
Thanks again for your help!

Reply from Mobiel van Budget Thuis
the guy helps me was Jai, he is polite and solve my problem pretty quick.

Reply from Mobiel van Budget Thuis
Tanja is very helpful, quickly solved my issue!

Reply from Mobiel van Budget Thuis
Tried the chat option for PUK lock on my Sim. It was a quick response. Thank you Wim for resolving the issue super fast.

Reply from Mobiel van Budget Thuis
Tanja is the best. Thank you for answering my query right away!

Reply from Mobiel van Budget Thuis
Jai was helpful and professional. My needs were met quickly with no hassle. Thanks!

Reply from Mobiel van Budget Thuis
Tanja was very helpful in getting my subscription cancelled.

Reply from Mobiel van Budget Thuis
Horrible provider, lying on the phone and charging me extra for their own mistakes ridiculous company shouldn’t be allowed to practice or provide anything for anyone stay away!

Reply from Mobiel van Budget Thuis
Scammers never use this company because they cheat@!!!I signed a contract for 2 years they told me the first 6 months 15 euros, then 20 euros, and withdraw 20 euros from the account !!!I photographed it all and will call the consumer protection society !!!People in this company Scammers do not use the services of this company it is dangerous!!!!!

Reply from Mobiel van Budget Thuis
They got good offers but they can't even send an email on the same day. this is a bit sad. been waiting 4 days for a freaking email from them.

Reply from Mobiel van Budget Thuis
Horrible customer service!!!!
They’re hard to reach when you need help, send invoices late, and aren’t very helpful in resolving issues. They also don’t provide e-sims.
I had problems twice with them, and wouldn’t recommend if you want to avoid headaches.

Reply from Mobiel van Budget Thuis
I have spoken to four customer service, and Woutier solved my problem without any hassles. I highly vouch for him. Thank you for dealing with the problem considerately.

Reply from Mobiel van Budget Thuis
Cancelling the subscription is an annoying process. Please do it on time, and expect some frustrations to arise. Contacting someone that can actually help you might not be immediate, please account for this. Once I was attended by someone my issue got quickly solved. It is annoying to the customer to feel that the Budget Mobile makes the cancelling process difficult on purpose, with the aim to squeeze a last couple of monthly payments from you. Stop managing your companies as a money draining machine, you have a service to provide. People need your help to save money and time now more than ever.

Reply from Mobiel van Budget Thuis
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