ANWB Autoverkoopservice Reviews 20,236

The ANWB Car Sales Service was an easy process to use, and made selling my car quick and simple. Every step was very well explained. The staff at the drop-off centre were professional, friendly and helpful. I really appreciated the information in English. So glad I used their service! 100% recommended!

Easy, fast, reliable, and friendly service from start to finish.

What a fantastic experience selling my car through ANWB Verkoopservice / BCA in Barneveld! The entire process was seamless, transparent, and highly professional. No hassle, no unexpected haggling on the spot; everything went exactly as agreed. The staff at the desk were incredibly helpful and friendly. As the absolute icing on the cake, they even offered to drop me off at the train station after the handover so I wouldn't have to walk or wait for the bus. Truly exceptional customer service. I 100% recommend them to anyone looking to sell their car for a fair price without any of the usual stress!

Super smooth!
Initially I was a bit concerned about the process, because I really needed to sell the car quickly. But this service was really reliable. The person handling this was absolutely kind, clear and quick at Barneveld.
I really recommend this service to everyone.

Vakkundig, snel en 'to-the-point'

Super makkelijk! Service in Den Bosch was top!

Steps were simple and clear.
No surprises and the process took less than 30 minutes. Impressed!

Super happy experience, fast and accurate quote, smooth hand-over and get the money in a day! The best ever car selling experience.

ANWB advertises and promises price guaranty, but when the payment is made, it is LESS !!! than the guarantied price !!!
In simple terms it is misleading and theft !!

(1) appointment took placs as scheduled
(2) professional
(3) adminstration process easy

Worked like a Swiss watch. Very professional, good service.

Extremely efficient and professional. They give me by far the most closest price to market value.

Quick, efficient, professional and friendly service.

Very good and all went nicely

Did what they promised, quickly and courteously. The proposed price was reasonable given the circumstances (not selling to an individual). They also gave us a lift back to the station.

I had a very disappointing experience selling my car, and I believe it’s important to share this.

Due to lack of time, I was pressured into accepting a price that was €800 lower than the final agreed amount. To make things worse, someone who never appeared in person but joined over the phone suddenly pointed out a barely noticeable “bubble” on the door (which required no repair) and a small scratch on the plastic bumper—worth hardly €8 to fix. These were used as excuses to slash the price even further.

Out of fairness, I politely requested a €200 adjustment from the reduced €800 deduction. But the response was shockingly rude. I was told I could take the car back—just for asking to adjust €200—despite my polite tone and openness.

On top of that, I had already taken the car all the way to a far-off garage as instructed under the ANWB agreement, just to fulfill my part of the deal. I had shared all photos transparently at the time of listing, and the car was in excellent condition for its value.

If I had more time, I would have taken the car back and sold it—even at a lower price—to someone genuinely respectful. I gave away a nearly new car at an incredibly low price, and still felt I was treated unfairly.

This experience has caused a complete loss of trust, and I would not recommend this process to anyone. The way the sale was handled—rushed, impolite, and lacking in basic decency—was truly unprofessional.

Very professional team. The given price was exactly the price that has been send over after assessment

Whole process from requesting an offer to handing over the vehicle was fast and easy. Personnel at the Rijswijk station was also very helpful and kind. Overall it was quite a good experience.

Before I chose ANWB, I approached to another web-based trader which was unprefessional. Although they made high offer at the beginning, the dealer has offered much less than the initial offer. However, ANWB is really working with professional, very well organized and experienced staff which made me very pleased and satisfied. There was no hassle, no bargaining, no excuses to lower the initial guaranteed offer etc. ANWB is providing highly professional and very good customer experience and really recommended!!