Kamera-Express Rental Belgium Reviews 24

TrustScore 4.5 out of 5

4.3

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Company details

  1. Audio Visual Equipment Rental Service

Written by the company

Kamera-Express Rental is dé specialist in de verhuur van professionele foto- en videoapparatuur. Met een kwalitatief aanbod en jarenlange ervaring staan wij bekend om onze expertise en flexibiliteit in de creatieve sector. Of je nu een ervaren professional bent of net begint met beeldcreatie, wij bieden de juiste apparatuur en ondersteuning om jouw visie tot leven te brengen. __________________________________________ Kamera-Express Rental est le spécialiste de la location de matériel photo et vidéo professionnel. Avec une offre de qualité et de nombreuses années d'expérience, nous sommes reconnus pour notre expertise et notre flexibilité dans le secteur créatif. Que vous soyez un professionnel expérimenté ou que vous commenciez tout juste dans la création visuelle, nous proposons le matériel et le support nécessaires pour donner vie à votre vision.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

All material worked perfectly (what you…

All material worked perfectly (what you would expect but I rented the same material from a different company and it didn’t work). The people that work at Kamera Express are friendly and pretty funny in my opinion, the man helping me even gave me a biscuit because I mentioned I hadn’t eaten anything.

15 December 2025
Unprompted review
Kamera-Express Rental Belgium logo

Reply from Kamera-Express Rental Belgium

Hi Josephine,

We’re really happy to hear that everything worked perfectly and that our team could make your experience even better. We’ll be sure to pass on your kind words, and we’re glad the biscuit came at the right moment

We hope to see you again at
Budgetcam/Kamera Express rental!

Rated 5 out of 5 stars

Stellar customer service

Kamera Express's customer service is stellar, with people that take the time needed to help you navigate their services and find ways to help out if there's an issue. Rental service always TOP.

8 September 2025
Unprompted review
Kamera-Express Rental Belgium logo

Reply from Kamera-Express Rental Belgium

Thank you! We're really happy to hear that.

Rated 1 out of 5 stars

Rented lens was not available, even after confirmation it would be available.

Had 2 emails and a phonecall that confirmed my rented gear is all ready to be picked up. Upon arrival (a day before the job) the 24-70 wasn’t there. Properly screwed me over for the job as I had no option to arrange a replacement anymore for the day after.
@kameraexpress - change your courier asap. If they are not reliable you’re heavily impacting jobs of photographers. It’s impossible a lens like 24-70 is not in any pickup locations. At least have a small range as emergency backup for cases like this.

22 August 2025
Unprompted review
Kamera-Express Rental Belgium logo

Reply from Kamera-Express Rental Belgium

Hello Thomas,
Thank you for taking the time to share your experience. We're truly sorry to hear that the 24-70 lens was not available upon your arrival, despite previous confirmations. We understand how critical gear is for your work, and we sincerely regret the impact this had on your shoot.

This is not the level of service we aim to provide, and your feedback has been shared internally so we can look into what went wrong and prevent similar situations in the future. We will contact you about this situation.

Rated 5 out of 5 stars

Very efficient

Very efficient, fast and reliable.

23 August 2025
Unprompted review
Kamera-Express Rental Belgium logo

Reply from Kamera-Express Rental Belgium

Hello Mohamed,
Thank you for your positive feedback! Great to hear that you're satisfied with the speed, efficiency, and reliability.

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