Bua Health Reviews 

146
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional and responsive support team, noting that inquiries and medical questions are answered extremely quickly and thoroughly by knowledgeable professionals. Many individuals highlight that the consultations are exceptionally well managed, making them feel genuinely supported and cared for throughout their entire treatment journey. Some people also felt that having regular access to dedicated dieticians and flexible pharmacy choices greatly improved their overall health experience. Consumers consistently appreciate the very straightforward questionnaires and seamless monthly check-ins that make the entire process exceptionally easy to navigate and complete.

What people talk about most

Service

Clients share positive opinions on service, highlighting prompt responses and professional medical care.... See more

Customer service

Consumers find customer service to be positive and consistently report exceptional support from the team.... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting professional, prompt, and... See more

Response time

Reviewers highlight positive aspects of response time, describing the company as reliable and very quick to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how accessible and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seriously, look no further than Bua. Very professional, transparent & very fast moving. Their customer service is brilliant especially Michael on the email & WhatsApp. I had a bit of a complicated... See more

Company replied

Rated 5 out of 5 stars

Bua Health has a very professional system which makes me feel that my personal circumstances are taken into account. In addition, any and all questions are answered thoroughly and professionals are a... See more

Company replied

Rated 5 out of 5 stars

I contacted Bua health after doing my research on reputable Irish business helping people with heath issues. The doctors and support staff are extremely responsive and approachable . They are prom... See more

Company replied

Rated 5 out of 5 stars

Excellent service, always very quick to respond, have multiple ways to contact and find answers such as their portal, website and WhatsApp.. Very pleased with overall support and help I’m rece... See more

Company replied


Company details

  1. Weight Loss Service

About Bua Health

Written by the company

At Bua Health, we believe weight management should be treated with clinical seriousness and compassion. Our mission is to change the conversation around weight health in Ireland, moving away from outdated "willpower" narratives towards science-backed, sustainable solutions.

Weight loss isn't a short-term fix. Traditional dieting fails because it doesn't account for complex biological factors. That's why our Bua Health weight loss programme combines medically-led treatments with lifestyle and dietary support. We don't just provide a prescription - we surround you with 100% Irish-registered doctors, CORU-registered dietitians, and behaviour specialists.

As an Irish-owned service, we understand your community's specific needs. We've removed barriers of stigma and complex navigation, offering a secure, discreet clinical path to better health. Start your eligibility assessment today with our online checker.

Bua Risk-Free Guarantee

We're here to support you, no matter what.

Full refund if you're not eligible or choose not to proceed after your medical review. BuaHealth only succeeds when you do.

Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(146)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have joined bua health a few months…

Have joined bua health a few months back and must say from first phone call to now I have had nothing but goods words to say about them .Michael on WhatsApp to email quick and easy .prescription always well in advance coming through so no break on journey .keep up the good work all

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, super helpful very easy to access for advice or additional information. Everyone is helpful and friendly. Highly recommend

30 June 2026
Rated 5 out of 5 stars

The whole process was extremely fast!

The whole process was extremely fast. I love that you can meet with a dietician regularly and the follow up is so personalised! I feel genuinely well taken care of by An Bua Health. Unlike, some other online providers I've experienced who seem to be just looking for a quick buck with no real follow up.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant.

Brilliant.. very supportive and very fast replies always.. I feel extremely supported..
Ty

26 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

This is a lovely review to finish out the week, and that's exactly what we're here for <3

Fast replies matter, but knowing someone's genuinely in your corner matters more - really glad that's come through with your Bua experience.

Thanks again,
The Bua Team

Rated 5 out of 5 stars

Today ill be flying out of the country…

Today ill be flying out of the country for several days and my prescription will be due for collection whilst im away. Thanks to the team at Bua health they arranged an early collection from the pharmacy so my treatment wouldn't be interrupted.

25 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

This is exactly the kind of thing we want patients to feel they can just come to us with, and we're so happy you've had such a positive experience with Bua.

Keeping treatment on track regardless of what's going on is part of the job - travel included!

Thanks again,
The Bua Team

Rated 5 out of 5 stars

I would highly recommend Bua Health

I would highly recommend Bua Health, very professional. They provide excellent support, everything is explained in detail and the website is easy to use.
Quick response. Excellent customer service. Thank you

24 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

Delighted to hear you've found everything so clear with Bua. Our team and clinical partners invest a lot of time to make the treatment & support options as transparent as possible to help make sure every patient is well informed, and stays informed!

A lot of work goes into making the whole experience feel straightforward - from the first visit to the ongoing support - so it's great when that lands.

Thanks again,
The Bua Team

Rated 5 out of 5 stars

Great service!

Great service!! Really quick and efficient

21 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

Thank you for taking the time to review your Bua experience!

We look forward to continuing to support you.

Thanks again,
The Bua Team

Rated 5 out of 5 stars

I have to say

I have to say, from the very moment I contacted Bua Health, I have been met with kindness, compassion and respect. No question I asked was deemed silly or an inconvenience. The reply to my emails was super quick and so efficient. Everything was explained clearly and patiently. As for my assessment by the doctors, it was excellent. I am so grateful to this service for how they have helped me and I would without any doubt, I recommend this company to anyone

19 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

Kindness and compassion don't always get mentioned alongside efficiency and quick replies, so seeing all of it in one review is lovely. We're really glad Bua has been a positive experience, and even more glad you felt comfortable enough to ask everything you needed to.

Thanks again,
The Bua Team

Rated 5 out of 5 stars

Best Weight loss online experience with Bua.ie ***

I’m really impressed with Bua.ie. My experience from start to finish has been genuinely positive. The whole process felt professional, safe, and very supportive. The online assessment was simple, and I had a call with a really nice and friendly doctor the same day. I paid €50 for the audio consultation, and my prescription was approved within a couple of hours.

After that, I was able to choose a nearby Irish pharmacy. They contacted me later that day; I paid them directly for the medication, and they offered the option to either collect it or have it delivered to my home within 24 hours. Having everything handled through an Irish pharmacy gave me huge reassurance too about safety and legitimacy.

What also stood out was how responsive Michael and the team are. Any time I emailed with a question, they replied incredibly quickly with clear, helpful answers. It never felt automated — you can tell there are real people behind the service who genuinely care about making the whole process smooth, straightforward, and reassuring. It was so much easier than I expected :) Thank you Bua, I will definitely be back!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

BUA Health as really made my life easier

BUA Health as really made my life easier in the last 6 months.

When I was doing my online research prior to joining, their site offered plenty of hard evidence and consumer reviews that helped me trust the process.

I feel like every review period, I am heard. I don’t feel like just a number. When I feel about my body abs treatment plan is taken into account and I am so thankful for that. Even though WeGovy is a gentle increase, I have found steady results with a low to medium dose and I don’t feel the push to increase from the professionals. They have been supportive of me, and I feel well advocated for.

17 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

This has made our week!

Bua's whole team is here to advocate for you, and we hope that every single patient would use this description about our services!

Our GP partners are here to support you in your journey, so we're also delighted this stood out to you in your experience - the goal is what's right for you, not what's fastest. Really glad the last few months have made a genuine difference.

Thanks again,
The Bua Team

Rated 5 out of 5 stars

Michael and the team are so…

Michael and the team are so professional and helpful. Couldn’t be happier with the attention and the service. Superb.

15 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

Thanks SO MUCH for taking the time to review our services! Michael, and the wider teams across the GPs, dieticians, and support are all here to help you reach your goals with Bua.

We're looking forward to supporting you along your journey.

The Bua Team

Rated 5 out of 5 stars

I've had a fantastic experience with…

I've had a fantastic experience with Bua Health. The entire process has been smooth, professional, and incredibly supportive from start to finish.

The team is always quick to respond, friendly, and happy to answer any questions. The monthly reviews are straightforward, and I always feel well informed about the next steps in my treatment.

Since starting my weight loss journey, I've felt genuinely supported and encouraged. The service has been efficient, reliable, and easy to use, which has made a big difference. It's reassuring to know there's a knowledgeable team available whenever I need assistance.

I would highly recommend Bua Health to anyone looking for weight management support. Thank you to Michael and the whole team for providing such excellent care and customer service.

15 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

This is a really lovely review to read, thank you. The monthly review structure is something we put a lot of thought into - the idea being that you should always know where you stand and what's coming next, rather than feeling like you're navigating it alone. It's great to hear that's been the experience. The whole team will be delighted to see this.

Thanks again,
The Bua Team

Rated 5 out of 5 stars

Highly Recommend

Great experience - very efficient service.

3 June 2026
Bua Health logo

Reply from Bua Health

We really appreciate you taking the time to leave a review of Bua's health offering, and we're delighted it's been working so well for you!

Thanks again,
The Bua Team

Rated 5 out of 5 stars

Straightforward, efficient and effective service.

Straightforward, efficient and effective service. Highly responsive from the start and during the process, unreservedly recommended. A special thanks to the customer service support side of things.

9 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

We love this <3

Hearing that the process felt clear and responsive from the start means a lot - we'll pass your words on to the GP, dietician, and support teams.

Thanks again,
The Bua Team

Rated 5 out of 5 stars

Great service so far loads of…

Great service so far loads of information to hand and great communication. Making a saving compared to other providers but still getting the personal service needed. Delighted with their offering

9 June 2026
Unprompted review
Bua Health logo

Reply from Bua Health

Thank you for your review!

The value point is one we're proud of. Better value shouldn't mean less personal, and it's good to hear that's how it's felt so far. Plenty more of the same ahead in your journey with Bua.

Thanks again,
The Bua Team

Rated 5 out of 5 stars

Exceptional Service!

Exceptional Service!"I had a fantastic experience withBua Health. From the very beginning, their team was incredibly responsive and transparent about the process. They helped me find the exact solution I needed . Highly recommend this team for anyone looking for reliable and professional service.

4 May 2026
Unprompted review
Bua Health logo

Reply from Bua Health

We love this <3

Finding the right fit for each patient is the part our clinical team genuinely cares about. Managing one's health isn't one-size-fits-all and at Bua, we'd always rather take the time to get it right. We're so glad it landed that way for you.

Thanks again,
The Bua Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look