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BTN Music UK | Guitar Parts Reviews 

431
•
TrustScore 5 out of 5

4.9

Musical Instrument Store
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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that online orders arrive much quicker than expected and items are always securely packaged. Many people mention that the online platform is very easy to navigate, and shoppers genuinely appreciate the knowledgeable and helpful staff available. Some reviewers were happy with the remarkably reasonable prices, fantastic value, and the overall excellent quality of the musical components received. Consumers also note that everything arrives promptly in pristine new condition, creating a completely smooth, reliable, and deeply satisfying shopping journey.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently expressing great satisfaction with the... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and as described.... See more

Service

Users describe positive interactions with service, highlighting great experiences, helpful product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt quick delivery. The bass bridge is top notch. Build quality, custom setting options , change in sustain and for me , the tonal changes have been quite noticeable once the setup is done corr... See more

Rated 5 out of 5 stars

Excellent company, especially Chris who helped me with my order's and kept me informed along the way with updates. I would use BTN again when looking for guitar parts etc. All good 👍

Rated 5 out of 5 stars

Fantastic service, they stocked exactly what I was looking for. Despatched very quickly, delivery was super fast. What more could I ask, perfect.

Rated 5 out of 5 stars

Great quality product, fast delivery and well packaged, easy website to navigate, will make it my first stop for fretwire, many thanks

Company details

  1. Musical Instrument Store

Written by the company

UK retailer of Guitar Parts & Accessories; replacement hardware, electronic components, luthier tools & more. Whatever you need, we've got you covered!

Contact info

4.9

Excellent

TrustScore 5 out of 5

431 reviews

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4.9

All reviews

(431)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Leo Quan Badass bridge fitted perfectly

Leo Quan Badass bridge fitted perfectly on my Eastwood GP, not too high or too low with enough height adjustment left for fine adjustments. The bridge now sits nearer to the top with the studs screwed much deeper into the body. Well made and feels and sounds great. I was worried about the bridge height and would have been better to have a dimension marked diagram of it available to check as I took a gamble.
It also accepted an available Graph Tech set of saddles (PS-8440-00). I bought a genuine 'original' badass so that I could upgrade to these saddles.

30 June 2025
Rated 5 out of 5 stars

My Buying Experience with BTN Music U.K.

A very nice and easy transaction….You couldn’t do better than BTN Music U.K. for your guitar part needs….Quick and efficient service, my guitar tuners arrived the next day….. BTN Music U.K. are definitely great value for money…Highly recommended to everyone…Many Thanks!

28 May 2025
Rated 2 out of 5 stars

Short on length fretwire

I was not disappointed with the service however I was frustrated with the item. The length of fret wire was just enough to fret 18 slots and I needed to fret a complete guitar of 20 frets(even this is a relatively low number) and therefore had to order a second length… 2 frets short! Very frustrating imho.

27 May 2025

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