I had a very smooth experience using BTCBIT. The entire process worked without any flaws, and the trade was executed cleanly and efficiently. Everything was straightforward, transparent, and easy to... See more
Company replied
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See what reviewers are saying
Being fully verified cliet for many many years, having turned around great amount, and now scrutinizing trust to me trading 60 euros by asking selfie with handwritten declaration, seems to me bein... See more
Company replied
If you open transaction on saturday/sunday and your transactions will be paused to manual review - you will get your crypto on monday but with exchange rate on time of opening transation. 1 star fo... See more
Company replied
It took little more time to get through KYC and when after reminder it was done, extra communication with customer service was needed to activate promocode, which supposed to be active after registrat... See more
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Company details
Written by the company
BTCBIT - aims to have the best exchange rates for all major e-currencies and the best 24/7 live support for our customers, this allows people from all around the world to buy and sell digital currencies comfortable and safely. Our company is a team of young and clever people, and we think that being open-minded and negotiable are the most important things in online business. BTCBIT guarantees that the company will do everything in order to satisfy our clients’ needs.
Contact info
Ul. Gesia 8 - 205, 31-535, Krakow, Poland
- +48 588 813 222
- info@btcbit.net
- btcbit.net
You should know
4.0
Great
747 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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these people
these people blocked my account after they scammed me for 40.000€ don´t use this website!!
Edit: my bad. wrong company
6 May 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
We would also like to clarify what you mean? In our service you made one exchange to buy ETH in the amount of 5553 euros, your invoice was successfully processed and the cryptocurrency was sent to the wallet number you specified when creating the application.
Sincerely,
BTCBIT.NET Team
I can't go into details as these are…
I can't go into details as these are missing. The money I should have received on Wednesday Mai, 7 or 8 never was not yet received.
7 May 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
You made the two transactions on 7.05.2023 and both were completed. From our side, we have done with the exchange and the cryptocurrency was sent to your provided wallet.
Please, keep in mind, that all necessary payment information about your transactions might be seen in your BTCBIT account in the field "Transactions", and navigate to the invoice number, which will open the PDF detailed document.
Sincerely,
BTCBIT.NET Team
you are the best
10 May 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
All you need
it was very simple, safe and fast. I liked how professional the process was. I will use BTCBIT in the future again for sure.
12 April 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
I like your professionell Organisation…
I like your professionell Organisation and trustful Communication!
8 April 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reliable and although i had some issues…
Reliable and although i had some issues with the transaction that took more than 5hours pending. But its understandable it was during easter weekend online services were not available.
Other than that, keep it up your excellent work, my transaction was processed as soon they came back online.. thank you guys 😊
31 March 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Quick and Easy
they made sure my transaction is quick but safe. requested some documents to determine the source of my deposit. very good job. Although their IBAN was a problem for my bank, they should consider changing it.
25 March 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
I didnt trust this website at first
I didnt trust this website at first , but my intrusive thoughts won. I gave it a Try and it Worked!!!. LEGIT WEBSITE!.
31 March 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Please note that your last invoice was successfully processed on 26.03.2024. All information on this exchange you can see in your profile in the Transactions section. You can click on the invoice number, and then you will see a PDF file with all the information about this exchange (date, amount, commission, status, your cryptocurrency wallet number, transaction hash, etc.).
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
I am satisfied with this site
21 March 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
thank you very much for the service
19 March 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
At least they processed transaction
If you open transaction on saturday/sunday and your transactions will be paused to manual review - you will get your crypto on monday but with exchange rate on time of opening transation.
1 star for at least processing transaction
1 star for normal comission
-2 stars for fixing exchange rate on date of creating transaction (even if it will be hold for manual review for 2 days)
18 March 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
The transfer of BTC was prompt
The transfer of BTC was prompt. I recommend BTCBIT highly.
14 March 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Thank you for fast verification
Thanks for the quick confirmation. I hope to work without restrictions. Everything is going well at the moment.
7 March 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
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