My experience with this company was excellent. I really love the quality of the wool scarves they sell. I had a small problem with my order and they took care of it expeditiously and to my complete... See more
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See what reviewers are saying
Bought two tartan ruanas and a blanket for cosy sofa evenings in the winter. The colours come up a shade deeper than on screen but that feels perfect. I love the products and the bring an immediate w... See more
Ordered the Harlequin Eau De Nil throw - felt that opening the box and unveiling the items inside, should have been accompanied by a fanfare. Absolutely beautifully made, though the central blue colou... See more
I first bought a Bronte by Moon blanket 8 years ago from the Yorkshire sculpture park gift shop and it’s still my favourite. I have bought many more since. This time the cushions and blankets were a b... See more
Company details
Information provided by various external sources
We craft our beautiful ranges of throws, cushions and fashion accessories from the historic Moon mill in Guiseley, Yorkshire. Established in 1837 and with over 180 years of proud British manufacturing & design heritage already to our name, we are now one of Great Britain’s last remaining vertical woollen mills.
Contact info
Netherfield Mills, Netherfield Road, LS20 9PD, Guiseley, United Kingdom
- 01943 873 181
- customerservice@moons.co.uk
- brontebymoon.co.uk
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Just received my throw
Just received my throw, really lovely, perfect colour and super quality, and great service, love it, thank you. Ann Loach
Beautiful quality wool products
Delivery was satisfactory and the product was great. I love Moon products they are such high quality. However if you order on line, returns could be improved. Although I didn't have to return my order, the only option you have is to post it back to the Head Office at Guiseley. You cant return to any of the shops. Whilst this wouldn't stop me from ordering on line again I do think this system could be improved. Apart from that it was good.
Love this brand
Love this brand - I have several of their cushions and throws - always well made great quality and an efficient service
This is a beautiful throw
This is a beautiful throw, fantastic quality, colour and design and incredibly well priced.
I would like them in every colour!
Lovely soft woollen blanket
Lovely soft woollen blanket, arrived within a few days. I would order from this company again.
Buy British
Buy British ! This was one of the reasons I bought these throws. A bit more expensive than other's on the market, and larger than most. The choice of colours is excellent, well made, good quality wool and soft.
A really good quality scarf
A really good quality scarf. Merino wool is so soft next to the skin. It arrived in good time wrapped in tissue within a box.
Stunning British Product
Stunning! Beautiful British made product. So pleased with the quality, packaging and delivery time. This is my second item purchased from Bronte and look forward to making the next 😊
Beautiful beautiful pieces
Beautiful beautiful pieces. Delivery very quick and customer service wonderful. Thank you xx
Poor systems for online ordering
I have placed an order for 3 throws on 11th of April. I got an automatic acknowledgment but not confirmation with estimated ship date. Then on the 14th, a parcel turned up with two of the throws, but no notification that these were dispatched beforehand and no information that the 3rd item is still outstanding and when it might be shipped. I have sent an email through the company’s website on 16th of April and there is still no answer. I have called on the phone and it seems they are not taking calls at the moment either. If I try to see the status of my order on the website the order is just showing as processing. I think they are not well set up for online sales, not to the level we’ve come to expect in this day and age.
They could compensate for lack of systems by manning their email and phones but that is also not happening as fas as I can see.
Beautiful
Beautiful, high quality products. Delivery of online order sent very promptly.
Beautiful throw....
Beautiful throw... whilst my original choice was out of stock, prompt emails and suggested alternatives have resulted in a throw that I actually prefer to the one I originally ordered! Thank you Emma and your team.
The throw is lovely and soft
The throw is lovely and soft. It arrived sooner than expected. Love the pattern and colour. Melbourne saffron throw.
Great choice and with promotional code…
Great choice and with promotional code was too tempting!
Lovely product and prompt delivery
Lovely product and prompt delivery, which surprised me with the dramas of sending good to NI post Brexit. Only comment is that a BT postcode is Northern Ireland . You addressed my package to Republic of Ireland. Please check your systems.
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