DiscountAStraps Reviews 142

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The company was very efficient, helpful and speedy. I needed to change the delivery address as the watch strap was for my 90 year old mother. This was done immediately and was much appreciated. Thank... See more

Rated 5 out of 5 stars

Ordered strap late in evening and paid apple pay which didn’t offer discount/ promo code option. Contacted team and got a reply straight away and they refunded immediately- very surprised as didn’t ex... See more

Company replied

Rated 5 out of 5 stars

Received the email re: 35% discount Flash sale. Purchased a further 2 bands, looking forward to the new stock arriving! Big shout out to Scott sent an email asked a query regarding “new stock” Scott r... See more

Company replied

Rated 5 out of 5 stars

Just purchased our 3rd strap from discountistraps. A minor blemish, received a response within 24h and a replacement strap the next day. (the blemish was such we nearly didn't bother to say an... See more

Company replied

Company details

  1. Watch Store
  2. Fashion Accessories Store

Written by the company

Online retailer of Apple Watch straps and accessories. Apple Watch Bands But At Much Better Prices! Winchester, UK based.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

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Rated 5 out of 5 stars

First rate service

The company was very efficient, helpful and speedy. I needed to change the delivery address as the watch strap was for my 90 year old mother. This was done immediately and was much appreciated. Thank you!!

26 June 2025
Rated 5 out of 5 stars

You won’t buy anywhere else after here!

This must be my 5th purchase and every time the quality and design of these straps are brilliant. They certainly have the weight and feel of the originals and are very hard wearing. I will be back to buy more when fresh designs come out.

(The customer service is also exceptional and very personal well done guys!)

17 January 2025
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Reply from DiscountAStraps

Thanks very much Lisa! Greatly appreciate the feedback. Delighted to hear you are a fan of our straps (and us!). Look forward to seeing you again soon. We will let you know when we have new straps/designs in stock.

Rated 5 out of 5 stars

excellent customer service

excellent customer service, fast delivery.

19 December 2024
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Reply from DiscountAStraps

Thank you so much for the positive feedback! It's great to hear and is always much appreciated. Best wishes. Jonathan

Rated 5 out of 5 stars

Great straps

Great straps, wouldn’t use anything else.

25 November 2024
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Reply from DiscountAStraps

Thank you so much for taking the time to leave a review for us and we are delighted to hear you are happy with your straps! Best wishes, Jonathan

Rated 5 out of 5 stars

Timely delivery

Timely delivery. Product was as advertised.

18 November 2024
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Reply from DiscountAStraps

Thank you so much for taking time to leave feedback. We are delighted to hear you liked the strap you bought from us and were also pleased with the delivery time. Many thanks, Jonathan

Rated 5 out of 5 stars

comfortable to wear

This strap is really comfortable to wear.

21 October 2024
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Reply from DiscountAStraps

Thank you so much for the positive review. We're delighted you love your new strap! Best wishes, Jonathan

Rated 5 out of 5 stars

Nice strap but looked more pink on…

Nice strap but looked more pink on picture than it is,

15 October 2024
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Reply from DiscountAStraps

Thanks for the positive review. Its really appreciated. Thank you so much for the feedback about the colour too - we'll certainly take a look into that. Many thanks, Jonathan

Rated 3 out of 5 stars

Poor communication

The straps are really nice. I ordered a medium loop strap which was too big. I contacted discount straps by their email, the email address comes straight back saying it’s not valid. I contacted discount straps via their website it took awhile to get a reply. When they replied they said to return it which I have and to date still no reply! It’s sad because we have used this company a few times and they have been brilliant! Such a shame their communication is letting them down!!

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Braided band strap

Braided band style straps were delivered really quickly and the strap quality is fab!
Lovely and comfortable and colours exactly as they look on the website

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Great product & support

I've used iStraps before happily, and placed an order with the new team running it.

There was a slight hiccup but dealt with very promptly and friendlily.

I ended up with one of their new Summit straps - early days, but looks & feels very good

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Braided solo loop strap

The straps are really well made I have have very small wrists the xs fits perfect I bought 3 they are all lovely colours they arrived 48 hours after me ordering them I will be definitely buying more highly recommend.

12 April 2023
Unprompted review
Rated 1 out of 5 stars

Current offer included a free watch…

Current offer included a free watch strap. Unfortunately a different size strap was sent which is too small. There has been no response to my email offering to return the free watch strap for a replacement in the correct size.

4 April 2023
Unprompted review
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Reply from DiscountAStraps

Hi there, im sorry to hear we made a mistake and sent you the wrong size strap, please drop us another email and ill send a replacement out immediately thank you

Rated 4 out of 5 stars

Free gift not gifted, but…

EDIT - * The below has now been resolved and I must say that, all businesses have issues from time to time, and it’s how these are dealt with that speaks volumes, and this has been dealt with fabulously. Thanks for that, it’s much appreciated. *
Was offered a free strap if I bought a strap on that day, which I did, but when my delivery arrived it was missing the free strap.
All of my emailed since then have been ignored. I will not be buying again from a company who CON you into buying from them.

12 April 2023
Unprompted review
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Reply from DiscountAStraps

Hi Carol, im very sorry for our mistake, we are still getting to grips with the business after purchasing it and ive clearly made a mistake when i sent you order out. On top of that I didint realise that our business email had been disconnested from the store so ive just gone one and fixed that. ive emailed you today, thanks for bringing this to our attention. Go ahead and choose any strap you like on our site and ill post it out to you today, so sorry for the inconveneince caused, Kind Regards, Kristian P.S Ive also refunded you in full so both straps will be free of charge

Rated 5 out of 5 stars

Above and beyond for customers!

Kristian was so sweet when completing my order! I took advantage of the buy one, get one in the same style free promo and I don’t regret it!
They were packaged perfectly, hand written note included, and honestly it made my day to read his note! That extra personal touch made all the difference and I’ll definitely be ordering again!

5 April 2023
Unprompted review

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