The panels that arrived are currently looking excellent! Yet to weather them, but really happy with how they look and feel for the price I paid for them. They kindly changed the delivery date when I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service, I received the items in excellent condition and in the time frame given. Very pleased with my purchase
Excellent customer service. I changed my order twice and the team couldn’t be more helpful. Prompt refund and delivery tracking made the whole process seamless. Would definitely recommend.
Really happy I have the black Panelling in my kitchen and hallway and I've just ordered paintable panel in for my bathroom and I can't wait to put it up on the wall it's a great finish and it looks amazing makes homes look expensive and great prices and good delivery.
Great service and product, delivered right inside the house
We had a great experience with the wall panels. The product is the exact same as more expensive ones we had bought previously and we were kept up to date throughout the delivery process.
Easy to order this is my 2nd order prompt delivery. Good service
Ordering made easy got them at a great price delivery on time no issues panels all checked all looking good great colour haven’t yet put them up only received them yesterday. Can’t wait to see the finishing touch.
Great panels! Perfect quality, no complaints at all. I bought the cylindrical ones and they are so nice, just add a really cute detail to my TV wall.
Easy to install (bit of no nails glue and nails so I don’t have to hold it whilst it dries. Easy to cut if any overhang which was useful because we found during installation that our ceiling slopes (good old new build quality….) so had to cut the perfect straight top to a weird angle which felt wrong in many ways. Thankfully because of the high quality the cut came out really clean anyway.
Would absolutely buy again from here.
No issues with delivery either. They offered to bring it in for me.
There was a good choice of products.The order and delivery was straightforward. We we were kept up to date with the delivery process.
The delivery driver was very polite and helpful.
The product is easy to install and we are very happy with it.
Great product, brilliant communication and far cheaper than elsewhere.
Ordered two boxes of exterior panels with trim. Arrived on time and look great. Would order again!
Excellent website to navigate and the products are of great quality at a good competitive price.
My order was despatched and delivered quickly and with care.
I would highly recommend British Homes Direct.
Fantastic service. High quality wood acoustic panels that looks great in the living room. Delivery was prompt and on time
The panels are lovely, good quality, nice colour and not too heavy. We are diy'ers and managed to cut and install these ourselves.
For delivery, you just get given a date, maybe not ideal for some. But the tracking was very accurate. Was able to literally follow the delivery driver.
Unfortunately 2 of the panels we ordered turned up damaged and Im still waiting for customer services to come back to me! We ordered 6 panels. 4 arrived in a box (they were in perfect condition) and 2 just loose. For future orders I would definitely recommend that loose panels are packaged better.
I have bought these wall panels recently and they are so easy to put up “ as I have plasterboard walls and there looking a bit worn now I have put these panels over them and they look amazing, I well recommend these
Very pleased with the acoustic panels I purchased, very efficient and keep you updated with delivery
2 weeks for delivery on a £20 delivery charge not acceptable
Both panels slightly damaged offered a mere 10% discount
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.