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British Attire Reviews 

755
•
TrustScore 5 out of 5

4.9

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 507 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting items arrived quickly and well-packaged. Many people highlight the excellent quality of the products and the great value for money, with competitive pricing and good deals. Reviewers also commend the overall service, describing it as professional, helpful, and straightforward from ordering to receiving. However, some customers experienced issues with parcels not arriving or being misplaced by courier companies, though replacements were often sent promptly. A few people also mentioned high return costs for items that didn't suit them, making the shopping experience expensive in those instances.

What people talk about most

Product

Consumers find products to be of great quality and as described, with many expressing satisfaction with their... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and professional... See more

Price

Clients share positive opinions on price, with many reviewers highlighting competitive and great prices,... See more

Quality

People report positive experiences with quality, consistently describing items as great, excellent, and top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can highly recommend this company. The communication is excellent. The delivery of items is so fast - best of all the companies I have ordered clothes from. The staff are human and friendly. If... See more

Rated 5 out of 5 stars

I was sent a link by my friend for trainers. I clicked the link and placed the order in seconds. My confirmation email had missed off the street number so I emailed my full address. They contacted me... See more

Rated 5 out of 5 stars

Great Customer Service Despite it being my error, G* on live chat cancelled the order with no questions asked and allowed me to reorder with a saving. Polite and helpful The item also arrived n... See more

Rated 5 out of 5 stars

my initial order sadly never arrived. Another case of a courier company misplacing a parcel! however Georgia at customer service was very quickly on the case and did everything she possibly could to... See more

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Outerwear Store
  5. Winterwear Store
  6. Women's Clothing Store

Written by the company

Honouring heritage, craftsmanship and design. An exceptional house of brands, blending the classic with contemporary like never before.

Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(755)

498 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent customer support

I had an excellent experience with British Attire’s customer service. My express shipment was delayed by their third-party carrier (FedEx), but the team handled the situation brilliantly. They were incredibly supportive, very responsive, and kept me updated every step of the way.

Together, we quickly found a solution, and I received the item that hadn’t been delivered in no time. Truly top-notch service from start to finish.

A special thank you to Georgia and the entire team—amazing customer care!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Halsey Barbour Jacket

Very happy with my purchase, jacket was a great price. It arrived really quickly and before the expected date. Great quality and price Thank you

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent range of items at very competitive prices. Very fast dispatch. Will definitely purchase from British Attire again, thank you.

22 April 2026
Unprompted review
Rated 4 out of 5 stars

The service was outstanding

The service was outstanding. Items arrived almost overnight.
However, although I loved the quilted Joules jacket, it fitted well (size 14) and was great quality…. the navy colour was SO dark it was almost black. I very rarely wear black at all so I returned it and that process was simple and straightforward too.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service, good range of products at competitive prices, excellent tracking information and speedy delivery. They also make returns easy in the rare event that they are required.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Super family owned, British company. Excellent customer service. I will definitely buy again and highly recommend them.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website. Good communication confirming order and then progress through to an on time delivery. Bag exactly as described and the in the pictures.

18 April 2026
Unprompted review

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