The Britannia Coin Company Reviews 

I haven't ordered online from Britannia, but I did make the effort of visiting their location in Wootton Bassett about eighteen months back. I was underwhelmed to say the least.

I'd imagined a proper coin dealer, but there's a tiny section of coins, and the rest of the store is basically antiques and junk.

I stayed in there for about ten or fifteen minutes, and despite it being obvious I was interested in looking at the coins, the guy at the counter showed no interest and continued chatting up some woman instead.

I was also unimpressed with the scammy way they ran their prize draw for the 1kg gold James Bond coin a year or two back. While it may have all been above board, they didn't do a great job at giving confidence in the draw's integrity.

So, no comment on whether they're trustworthy, or whatever, as I haven't actually purchased anything from them, but I would be reluctant to make it the first place I'd go for coins.

They seem to do an amazing job at getting their website top of the search engines, and if you can get past the the boring gumph they pad their YouTube videos with, occasionally there's something useful to learn.

Their website gives the impression of a very legit' business, but I think the website is far more impressive than the reality. Suffice to say that getting good search engine results and having a nice website don't necessarily mean a thing.

I'd like to be able to have confidence in them, as their prices often seem quite good, but I think I'd feel more comfortable paying a bit more at a more established and reputable dealer.

No response from email I sent regarding item they have for sale.
Avoid.

Avoid at all!!!!!
Didn't receive my order! Poor customer service!

This was my first time with this company.

I had an issue with my online order, as it was delivered to the wrong address according to Royal Mail tracking.

The company's customer service team resolved it by sending a replacement item. The new item arrived promptly.

Thank you to the team for turning a potentially frustrating situation into a positive one. I highly recommend their products and services and will be a returning customer in the future

Professional, fast, competitive and above all a delight to deal with.

First time ive used Britannia coin company, Fantastic fruendly service, brilliant communication. The coin pack was well protected. Quick dispatch. Definitely buying from them again. Quality.

I've been to Britannia Coin Company on a few occasions. On each occasion the team are polite informative helpful and friendly. They have a huge back catalogue easily available for purchase on request, if not in store contact them and they can get it to the store for your collection or online purchase via mail. Their antique and coin shop is a beautiful display of history as once " the old bank " in Royal Wootton Bassett. I would return happily for future purchases and anyone who is a collector should look here for amazing finds. Thank you for all your care and help in purchases Britannia Coin Company. See you again soon. Mr David Bailey O.C

Found this Coin company via Youtube and thought i would risk trying them out buying a number of gold and silver coins from them.
No issues with either the finding of the coins I wanted or the buying and despatch of them coins.
UK wise if you purchase early enough they are shipped same day via Royal Mail and you get them the next day (monday to friday shipping)
Prices are good and i will continue to use this company, well pleased with them.