The Britannia Coin Company Reviews 

203
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and securely packaged products that consistently arrive in pristine and immaculate condition. Buyers also mention the competitive prices, helpful customer service, and the extensive selection of rare items available on the easy website. Consumers regularly emphasize the exceptional quality of the coins, noting that items match their descriptions perfectly and arrive without delay. Some people were dissatisfied with valuations when selling items to the business, noting that the final offers were significantly lower than initially expected and leading them to seek alternative dealers.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive promptly, are very well packaged,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that shipments arrive... See more

Service

Consumers find service to be positive, highlighting fair pricing, prompt dispatch, and excellent... See more

Price

People report positive experiences with price, highlighting that costs are fair, transparent, and very... See more

Quality

Customers consistently note positive experiences with quality, praising items as pristine, accurately... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I seem to be buying my last few items, whether it be single coins or annual sets, from Britannia. I get what I ordered (which is always a good start), and what's advertised more importanly. The orders... See more

Rated 5 out of 5 stars

Recently bought some pieces from Britannia and im really happy with what I got: there were multiple orders over the last few weeks and they were delivered within a couple of days of ordering. The silv... See more

Company replied

Rated 5 out of 5 stars

Have had about 6 or 7 coins this year from Britannia and they are excellent to buy from had no problems at all on each and every purchase Really fast and secured delivery packaged in original boxe... See more

Company replied

Rated 5 out of 5 stars

Have bought 4/5 coins from Brittania in the last few months as they always have a good selection of coins and at reasonable prices. The site is easy to use and payment is secure and straight forward... See more


Company details

  1. Coin Dealer
  2. also in
  3. Antique Store
  4. Art & Antiques
  5. Gold Dealer
  6. Metalware Dealer

Written by the company

Specialist coin dealers based in Wiltshire. We sell collectable coins online to UK-based and international customers, but we also have a showroom in our hometown of Royal Wootton Bassett. If you are looking to sell your coin collection for a fair price, we offer a tried and tested postal service as well as a secure valuation centre where you can speak with our coin experts in person. Look out for our TikTok and Youtube channels in your feed with videos on new Royal Mint releases, historic currency and rare coins.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(203)

141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Everything I would expect from this respected company. Thank you.

22 August 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

That's wonderful feedback, thank you, we're glad you've had a good experience shopping with us. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Purchased a set of proof coins in…

Purchased a set of proof coins in executive box. Arrived on time as promised. As described. Well packaged on tracked. Had a query and customer service was excellent 👍

22 August 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

We are really grateful for your five star review Steven and will be sure to pass your positive feedback on to our postage and customer service teams. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Great service

I have used Britannia Coin Company before and, as previously, my item was dispatched very promptly and is of high quality. They stock limited edition coins that are hard to find or have sold out elsewhere and in my opinion their prices for these are fair and reasonable. I am happy to use this company

8 August 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Thanks for your review Ross, we really appreciate it. If there's a hard-to-find release that you're struggling to find, please do get in touch: we're happy to source items for you. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

It was easy to order

It was easy to order, it arrived quite quickly and was in perfect condition. It was bought as a gift and the recipient loved it.

1 August 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

It's great to hear that your gift went down well, Sandra! Thank you for the review. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Good company to deal with.

I have purchased from The Britannia Coin Company on several occasions and have always found that they have a good range of coins on offer at competitive prices. The coins arrive in excellent condition and arrive within the stated timescale. A good company to deal with.

1 August 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Trevor, its great to hear that you're enjoying our range, our prices and our fast postage. Were looking forward to your next order! Best wishes, Kim @ BCC

Rated 1 out of 5 stars

Terrible service

By far the worst gold coin company I have seen.
Expect your orders to be late, terrible customer service with staff that lacks any intelligence or standards.
They also stop replying once you ask for a complaint procedure.

My reply:
It’s false that you have worked with me to resolve the complaint. Your promised an update on the complaint which never happened. You also failed to supply me with the call recordings that proves your staff lying on the phone.
My last email to max was over a month ago (16/05/2025) yet it remains unanswered. This shows your dishonesty in claiming that you have worked with me to resolve the complaint.

19 April 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Hi Mo, Thank you for taking the time to leave a review. It's disappointing that we have not been able to find a satisfactory resolution to your delivery issues. We've worked with the Royal Mail regarding your complaints about their service, and we have supplied all your customer data, as requested. If there is anything further we can assist with, please do not hesitate to reach out. Kind regards, Kim @ BCC

Rated 5 out of 5 stars

Excellent service

Excellent service, orderd late on a Friday afternoon, spoke to customer service very friendly and helpful, price of the coin was very reasonable as well
My coin was with me on the wensday morning very well packaged
Definitely would deal with this company again
Thank you for a quick and easy transaction

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service !

I ordered for delivery to France and the service is perfect from start to finish. The order confirmation, payment and tracking of the shipment is done very well. A big thank you in particular to Chantelle who is very responsive with very professional communication. I highly recommend this company that I discovered on the internet and YouTube. In the future, I will order again here with this trusted site.

8 January 2025
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Thank you for your review, Samuel; we aim to make international delivery quick and straightforward. I'll make sure your feedback is passed on to Chantelle and our shipping team. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Excellent service

Excellent service. 24 hour delivery. Easy buying process. ALL thanks to Chantelle. Hopefully she will remember my name this time. Can not fault this company. We be buying again of them.

27 November 2024
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Thank you for your review Judith, we're glad to hear you found our buying process easy and our delivery fast. Best wishes, Kim @ BCC

Rated 4 out of 5 stars

Great service but pricey.

Found this company via the YouTube channel and Christopher Collects who is employed by the company. I am happy with the coins delivered but I found the prices a tad steep. Even the highest mintage £2 coins have a substantial mark up. Had I conducted a more thorough research on comparable sites, I may have hesitated to pay such prices. I am hoping that in a few years time there may be some profit should I care to sell

21 November 2024
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Hi Marcia, thank you for your feedback; we're glad to hear you found us through Christopher! We offer free UK shipping on all our coins, meaning we need to add a small markup to cover postage costs. We work hard to keep our prices low and our customer service fantastic, and we hope you'll choose to shop with us again. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick, efficient and delivered as promised. Goods were as advertised and when I had a query Chantelle at customer services was brilliant! Really helpful and prompt with her correspondence. 5* service and product would definitely recommend. Thanks BCC

9 October 2024
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

We really appreciate your 5* review, Adam, and we'll pass on your feedback to Chantelle - 'great customer service' is her middle name. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

Wanted to sell some old silver coins…

Wanted to sell some old silver coins that had been in my house for a number of years. Found the BCC valuation process very simple and after sending coins by Special Delivery the agreed amount arrived in my bank account the following day. Very impressive.

20 September 2024
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Thanks for the review, Christopher! We're glad to hear you found the process of selling your old silver coins simple and speedy. Best wishes, Kim @ BCC

Rated 5 out of 5 stars

good communications and no nast…

good communications and no nast surprise fees as with some auction sites, fast all round and even a coffee but no biscuits! ,, will deal with again ,,recommended

23 August 2024
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Let us know when you're popping back, Richard; we'll make sure we've got the biscuits in! We work hard to keep our fees transparent and we're really pleased you rate our services five stars. Thanks for the review, Kim @ BCC

Rated 5 out of 5 stars

An Excellent and Speedy Service.....

Used BCC the other day as I wanted to sell some old coins. Obtained a rough valuation online, sent my coins to them, we agreed a final valuation and the funds were in my account within a few hours. An excellent and speedy service. Will definitely use again, a lot less hassle than selling privately or through an auction.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Nice company to deal with

I have now used BCC twice to sell some coins. On both occasions their response was quick and their valuation more than fair. Payment was prompt. I can certainly recommend them and will use them in the future.

26 June 2024
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Thank you for your review, Gerard! We've worked hard to make sure our valuation and payment processes are quick and straightforward, and it's always great to hear that it's paid off. Hope to hear from you again soon, Kim @ BCC

Rated 5 out of 5 stars

Fast, efficient, acceptable valuation

BCC website was easy to use and I obtained a rough valuation of my coins (ranging from gold sovereigns to 19th century very worn silver) from it. I sent my coins to BCC by Royal Mail Special Delivery on Thursday and received an acceptable valuation by email the next day, which I accepted over the weekend. I was paid by BACS on the following Monday. So fast and efficient, I thoroughly recommend BCC!

27 November 2023
Unprompted review
The Britannia Coin Company logo

Reply from The Britannia Coin Company

Hi Peter, Thank you very much for your review. We have put a lot of work into making sure our coin-buying service is straightforward and efficient, but it's always good to hear positive feedback! Best wishes, Kim @ BCC.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look