My order was delivered with care but unfortunately the chocolate panettone was wet and soggy from a melted sugar crust, making it sticky and unpleasant. I emailed and in under 2 hours, had an apology,... See more
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Such a good quality products from real Spain! I didn’t know Brindisa has their own shop and discovering it has been a game changer. Spanish nostalgia is solved now for us Spanish living abroad. Fair p... See more
Company replied
Love all the products at Brindisa, we have been fans for years, the quality is fabulous and I could spend ages on the site. I find it really inspiring and it always makes me want to visit the places t... See more
Hello Monika The service from your company, especially Christian, was great, and the products, Serrano ham, various pulses, and gespacho were excellent. Unfortunately, we had serious issues with... See more
Company replied
Company details
Written by the company
The True Taste of Spain. Brindisa have been importing the very best ingredients from Spain for over 30 years, helping put Spanish gastronomy on the map here in the UK. Influenced by founder and owner Monika Linton’s early years on Spain’s Eastern coast, Brindisa is a celebration of the varied cultures, landscapes and above all, the exceptional foods of Spain. Shop online at brindisa.com for ham, cheese, olive oil and more delivered to your door. Please note Brindisa Ltd are the wholesalers of Spanish foods. For reviews relating to our restaurants, please visit our sister company, Brindisa Kitchens.
Contact info
9b Weir Road, SW12 0LT, London, United Kingdom
- 02087721600
- contact@brindisa.com
- brindisa.com
Excellent service
One of the jars of lentils arrived damaged. After I contacted customer service, I received 2 replacements within 48 hrs, excellent service.
The beans and lentils are of excellent quality and we are eating more due to the high standards and excellent taste.
21 June 2024
Reply from Brindisa
Thank you for sharing your experience. We're glad we could quickly resolve the issue with the damaged jar. It's wonderful to hear that you're enjoying the pulses so much, they're such underappreciated ingredients!
Best wishes,
Alessandra - Brindisa Team
Great service
Straightforward ordering process. Item received on date promised. Very pleased with my purchase
21 June 2024
Reply from Brindisa
Thank you very much for your kind words. We are glad we could meet your expectations!
Best wishes,
Alessandra - Brindisa Team
Good service & arrived on time.
20 May 2024
Reply from Brindisa
Thank you for your feedback. We are very pleased to hear it all went well.
Best wishes,
Alessandra - Brindisa Team
Reply from Brindisa
Thank you for sharing your experience. Pleased to hear it all went well!
Best wishes,
Alessandra - Brindisa Team
Great products - issues with the carrier
Hello Monika
The service from your company, especially Christian, was great, and the products, Serrano ham, various pulses, and gespacho were excellent.
Unfortunately, we had serious issues with your carrier DPD.
Your team are aware of the issues and have addressed them in exemplary fashion.
Thank you
John
18 June 2024
Reply from Brindisa
Hi John,
Thank you for your kind words about our service and products. I passed your feedback on to Monika and she was very pleased to hear that Christian and the team provided great support. We do apologise for the issues with our partner courier DPD - thank you for your patience while we worked to resolve them. Please don't hesitate to get in touch again, should you have any queries or concerns.
Best wishes,
Alessandra - Brindisa Team
I think it's all personal taste,tried…
I think it's all personal taste,tried two different chorizo one ok the other not so quite expensive
22 May 2024
Reply from Brindisa
Thank you for your honest review. We understand that taste can be subjective, and we appreciate you giving our products a try. If you'd like to share more detailed feedback, please don't hesitate to send an email to webcontact@brindisa.com
Best wishes,
Alessandra - Brindisa Team
Great choice of traditional Spanish…
Great choice of traditional Spanish products. I regularly used the Borough store when living in London. Since then the delivery service has been excellent. Arrives on time, well packed and kept cool.
21 May 2024
Reply from Brindisa
Thank you for your loyalty! It’s fantastic to know that our delivery service has been consistently excellent for you. We appreciate your continued support.
Best wishes,
Alessandra - Brindisa Team
Excellent
Great tasting products. Delivered on time. Exceptionally well packaged and in a fashion that kept them chilled/frozen. This was my first time ordering from Brindisa and I will definitely order again.
20 May 2024
Reply from Brindisa
Thank you for your positive feedback! We’re pleased to hear that everything arrived on time and in great condition. We look forward to your next order.
Best wishes,
Alessandra - Brindisa Team
Sweet Olive Oil Biscuits
I loved the sweet olive oil biscuits I ordered, as did my guests. Delicious. From ordering to delivery was quick and easy. I will certainly order again.
20 May 2024
Reply from Brindisa
We're so glad to hear that the biscuits were a hit! We're looking forward to receiving another order from you.
Best wishes,
Alessandra - Brindisa Team
Service super quick and efficient
Service super quick and efficient. Everything in stock which helped as it was for a dinner party. Thx
17 June 2024
Reply from Brindisa
Thank you for sharing your experience! We are glad to hear that everything went smoothly.
Best wishes,
Alessandra - Brindisa Team
Reply from Brindisa
Thank you very much for your feedback! We are pleased to hear that our customer service team were able to help with some order issues. Please don't hesitate to get in touch again for any queries you may have.
Best wishes,
Alessandra - Brindisa Team
Love their products
Great communication regarding the delivery and wonderful selection of food. My husband was very happy with his birthday presents!
29 April 2024
Reply from Brindisa
Thank you for your kind words! We’re thrilled to hear that the birthday presents were a hit.
Best wishes,
Alessandra - Brindisa Team
Food delivered on time
Food delivered on time , well packaged
The quality of the items was very good as always and a good choice of food
4 June 2024
Reply from Brindisa
Thank you so much for sharing your experience. We are so pleased to hear it all went well!
Best wishes
Alessandra - Brindisa Team
Reply from Brindisa
Thank you for your review, we are so pleased to hear it all went well!
Best wishes,
Alessandra - Brindisa Team
Reply from Brindisa
Thank you for your kind words!
Best wishes
Alessandra - Brindisa Team
Prompt and efficient service.
28 May 2024
Reply from Brindisa
Thank you for sharing your experience. Pleased to hear it all went well!
Best wishes,
Alessandra - Brindisa Team
Fantastic product
Over the years I’ve realised that It is very difficult to find nice good quality morcilla and these are fantastic.
Also service and delivery were superb and on the same day I requested
Will definitely order again
28 May 2024
Reply from Brindisa
So glad we could meet your expectations! Thank you for your fantastic review and we look forward to your next order.
Best wishes
Alessandra - Brindisa Team
Excellent source of fine Spanish foods
I really like the salted Catalan almonds, and the range of tinned fish. Web site is easy to navigate. Delivery is reliable. No complaints of any kind
28 May 2024
Reply from Brindisa
Thanks for the awesome review! We're happy you like our products and had a good experience with our website and delivery. We appreciate your support!
Best wishes,
Alessandra - Brindisa Team
A good find.
Website easy to navigate, excellent choice of products. Quick delivery as well.
26 May 2024
Reply from Brindisa
Thanks for the lovely words - so glad to hear it all went well!
Best wishes,
Alessandra - Brindisa Team
Great cheese and bacalao
Great cheese and bacalao. The fish quality was what I was looking for. Supermarkets sell a very poor imitation salt fish. This gives you that deep cod flake and strong flavour. Well done. Delivery on time.
24 May 2024
Reply from Brindisa
Thank you very much for your feedback. We're so glad to hear you enjoyed these delicious Spanish products!
Best wishes,
Alessandra - Brindisa Team
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