Bright Star Buddies offer a huge variety of colors & designs for your dog tags & collars. They are easy to order from & custom make and delivery is super fast. Ziggy is an 8.5kg Cavoodle and wears... See more
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Review summary
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Excellent communication and replacement of dog tag. I have been a long time customer, buying many tags and collars over the years. My puppy chewed her tag while wearing it so I touched base with Brigh... See more
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I have ordered numerous dog products from this company. I am 100 percent happy with the results. I definitely recommend this company the quality is awesome and extremely durable and washed up like new... See more
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I am so happy with the Bright Star Buddies product and furthermore their incredible customer service. The first tag we received, our mischievous puppy managed to ruin so I contacted BSB and they sen... See more
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4.2
Great
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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New fave place to go for dog harnesses
Amazing customer service, great products, reasonably priced, quick delivery and fantastic quality!
1 July 2025
Unprompted review
Reply from Bright Star Buddies
Hi Natasha, thank you so much for the wonderful review, we’re absolutely thrilled to hear you’re loving the harness and had such a great experience with our team! Thanks again for the support, it really means the world!
I ordered a name tag for my new puppy…
I ordered a name tag for my new puppy and it was amazing, we were so happy with it. But our little man thinks he is a piranha and chewed it whilst around his neck. I contacted Eva enquiring about something similar but possibly for naughty piranha’s 🤣 Eva was so quick to respond and has offered a replacement for us in a different material.The communication and help was next level and couldn’t recommend them high enough.
4 June 2025
Unprompted review
Reply from Bright Star Buddies
Hi Belinda, thank you so much for your kind word, we’re so glad you loved your pup’s tag, and it’s wonderful to hear Eva was able to assist so quickly with a suitable option for your little one!
While our tags are designed to be durable for everyday wear, we do understand that some pups can be a bit more playful (or piranha-like!) when adjusting to their tags. If this ever happens again, reaching out to us directly is always the best first step, we’re more than happy to recommend a tag that best suits your dog’s personality and habits.
Thanks again for your support, we truly appreciate it!
Great quality products and really…
Great quality products and really friendly, helpful company!!
30 June 2025
Unprompted review
Reply from Bright Star Buddies
Hi Sarah, that’s wonderful to hear! Thank you for taking the time to leave such a kind review, we truly appreciate it. 😊
Very nice quality
Very nice quality, love the colour, quick postage.
Beautiful tags, they look great, colours are vibrant. Great quality. Quick postage
12 May 2025
Unprompted review
Reply from Bright Star Buddies
Thank you so much for the lovely review, Vicki! We’re thrilled to hear you love the colours and quality of the tags. So glad they arrived quickly too, I hope they look perfect on your pup!
Awesome products and service!
Great customer service and response, and also quality of harness and personalisation is fantastic!
25 June 2025
Unprompted review
Reply from Bright Star Buddies
Hi Sam! Thanks so much for taking the time to leave a review! We’re thrilled you’re happy with the harness and our service, really appreciate the support! 😊
Low quality tags
Low quality tags. I have order a premium tags for my dog which cost $39 and it only last a month.
23 May 2025
Unprompted review
Reply from Bright Star Buddies
Hi Grasya, thanks so much for your feedback, and I’m really sorry to hear that the tag didn’t last as expected, that’s definitely not the experience we want for our customers.
I’d love to help get this resolved for you. If you could please get in touch with us at hello@brightstarbuddies.com.au with your order number and a photo of the tag, I’ll be happy to look into it and organise a replacement or another solution you’re happy with.
I really appreciate you letting us know, and I hope we can make this right.
Very poorly constructed
Tag came within expected timeframe, looked great. Didnt even last 1 month on my pup - snapped at the ring hole. Very poorly constructed. Now leaves my pup at risk if she were to get lost. Would not recommend or buy again - will just stick to the metal store bought ones.
18 May 2025
Unprompted review
Reply from Bright Star Buddies
Hi Nikki, thanks so much for your order and for taking the time to share your feedback. I’m really sorry to hear the tag didn’t last long, that’s definitely not the experience we want you to have, and I completely understand how frustrating that must be, especially with your pup’s safety in mind.
We’ve found that in some cases, tags can get damaged if pups happen to chew or play with them a lot. If you think that might’ve happened here, I would be happy to replace the tag with our Metal Dog Tags instead, which can be sturdier when it comes to being chewed (although they aren't intended to be chewed either).
However, if this is not the case, and if you’d prefer a refund, I am happy to organise this for you straight away, just please send us a quick email at hello@brightstarbuddies.com.au with your order number and a photo of the damaged tag.
Thanks again for sharing your experience, and I hope we can get this sorted for you and your pup.
Fast and great product
Had the best experience with this company! They shipped the three dog tags promptly and arrived packaged so neatly and even with a little pouch. Love the quality and would definitely re-purchase
12 January 2024
Unprompted review
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