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Company details

  1. Teeth Whitening Service

Written by the company

Tannbleking med dokumentert effekt på misfarging. 10 000+ solgte i Norge. Hvitere smil på kun 7 dager. Anbefales av tannleger - PRØV NÅ!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

41 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a trial package of 79NOK

I ordered a trial package of 79NOK, nothing more, nothing less. I received last Sunday evening a text message on my phone, threatening with inkasso me to pay 1396NOK for something I have not ordered. The emails they sent can not be answered. Their website is very much user infriendly, as it is not clear how to contact support as all required fields are pointing to the US. So I have chosen what was possible and in the commend field I wrote an email telling them clear that this has to stop immediately. As I didn’t order anything, and I am not going to order anything and certainly not going to pay. Though today I received a package from them which I will return. I will report this to the Norwegian Customer Protection.
Be careful!!!

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Can someone help

Can someone help. I have seen their ads on Facebook and they offered free to check their product. Which is I got bills for 79kr on November without getting their product. So I contacted their phone numbers, but doesn't work except they only accept emails. Which is I did, but no reply. This month I got another 1300kr bills plus message that they send some package. So when I get home I saw package opened outside between my door and neighbor door. So I was surprised the package is open plus 1300kr bills.

I been sending a lot of email, but no reply.

Pls can someone help me?
They said inkasso if I don't pay..

Mvh
Pamela

21 December 2024
Unprompted review
Rated 1 out of 5 stars

Tricked a 60 year old women to pay 4000 NOK

They tricked my mom with the "free trial". And when she actually got the product she sent it back and thought that was it and didnt hear back from them.

1 year later, after not hearing anything from them, she gets an invoice of 4000NOK and no phone number or chat to reach out to them.

The product also doesnt work! Stay away.

3 July 2024
Unprompted review
BrightNow logo

Reply from BrightNow

Hello Thomas. You do not write your last name or your mother's name, so there is no way for us to check this. But if she sent the very first trial package back to the correct address (after contacting customer service and arranging a return within the right of cancellation) her subscription should have been cancelled and no more products should have been sent. This is standard procedure/practice. Also, getting an invoice of 4000 NOK after one year - without any products - sounds very weird. Are you sure you are not writing about another company or product?

By the way - BrightNow has documented effect. Maybe you or your mom did not use the product for long enough to see results or maybe you did not follow the instructions?

Rated 1 out of 5 stars

Its all fake

Its all fake. They lure innocent people into an agreement deal, which costs a lot. Watch out for these fraudsters.

12 April 2024
Unprompted review
BrightNow logo

Reply from BrightNow

Hello Helle,

BrightNow is absolutely not a fake product. It is used by thousands of people everyday! Also, we do not lure anyone into anything. All of the terms of agreement are clearly stated, and you have to confirm that you've read and agree before you can place an order.

Rated 1 out of 5 stars

I do not recommend this product

This product is not worth anything and the company is tricking you to buy the product via a "testoffer". Its almost impossible to get out of the scam and they dont answer mails.

19 March 2024
Unprompted review
BrightNow logo

Reply from BrightNow

Hello Eli Hermine,

We do not trick anyone, all of the terms are clearly stated on the page where you place your order as well as in the terms of conditions that you have to agree to before placing an order. Also, "getting out of" the subscription is as easy as logging into the control panel or sending an email to our customer service.

Rated 1 out of 5 stars

Stay away, dark pattern gratis product

I have seen an advert on the internet regarding free trial of the tooth whitening products. And I wanted to try filling out the form. After sometime I got the product, that was OK.
Then after a month, I got two packages more with over 1000NOK invoice. I contacted right away with the customer service about how come did it happen.
They showed me obscure gray text under the form saying the subscription starts automatically. That is definitely a dark pattern and deceiving. They told me rejection time is already due after I realize with the coming of products. I felt fooled and saw that their bussiness model based on this tricky stuff. If some customers miss the little pale text, it will be too late to reject after get the invoice. And I am sure there are many in the same situation.
Stay definitely away from the so-called “free” products fron this company.
*Edit: They claim I was not a customer and this is fake. Here is the information:
FakturaNo: 106319
KundeNr: 13710
Ordreref: BN-13170-2-2
I can share email thread as well here.

17 November 2023
Unprompted review
BrightNow logo

Reply from BrightNow

Hello,

We can see that you are not a customer and have never bought our product. We ask you to remove your false review, and refrain from writing fake reviews in the future.

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