Hi, so far the experience is good i liked the cinnamon spice, cold turkey & minty magic cores. for improvement please ad a seal to one end of the cores so it doesn't drop and a stick or any other dev... See more
Company replied
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Review summary
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I can understand the idea of it but having tried the “cold turkey” flavor and now using the mango and berry flavours, the lack of taste and same feeling on your thought is very noticeable. I would... See more
Company replied
I purchased this for my son who has tried multiple things to try and quit smoking…he did want to use toxic medication and we stumbled across this and thought its worth a try. He’s very happy with th... See more
Company replied
The shipping was faster than estimated, the pricing beats competitors by far. The simple wooden Lio is well made and pleasent to use. After years of trying, the Lio is the First Thing that consistentl... See more
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Company details
Written by the company
At Lio®, we’re transforming cravings with our flavored air diffusers, providing relief anytime, anywhere—without nicotine, vapor, or smoke. Join us in our mission to help 100 million people quit unhealthy habits by 2030 and experience the refreshing difference with Lio®!
Contact info
U.A.E.
- breathelio.com
3.4
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Slow
Placed an order late July and it’s taking long time , emailed support but didn’t hear anything back
26 July 2025
Reply from Breathelio
According to the tracking information, your package has been delivered. If you haven’t received it, please contact us so we can resolve this together.
Breathelio is useless
Breathelio is useless — not worth a single penny. It’s like sniffing the steam from a stew: a nice scent, but no real value. The so-called money-back guarantee is a joke — after 30 days, you have to return everything and pay the international shipping yourself, which costs more than it’s worth
9 June 2025
Unprompted review
Reply from Breathelio
I'm very sorry to hear about your experience. 🙏
Our goal is to make quitting smoking easier, and we take feedback like this seriously.
The 30-day money-back guarantee is meant to give you a fair chance to try Lio. While we do ask customers to cover return shipping, we always refund the full product price once it's received. If you need help with the return process, please reach out to our support team.
Thank you!!
I have cut down on smoking about 60-70% from day one! I think soon I will be able to stop smoking entirely. Minty flavor is giving the essence of smoking and helps me continue my day without having a real cigarette.
4 August 2025
Unprompted review
Reply from Breathelio
I'm sorry to hear that the product didn't meet your expectations.
Please contact our customer support at support@breathelio.com, and they will provide you with the instructions for returning your order so we can process your refund.
Gave me the push to stop vaping…
Gave me the push to stop vaping entirely. The resistance and flavour has made it so much easier and I have been free of nicotine for 2 weeks.
26 July 2025
Unprompted review
You are fast reliable with delivery
You are fast reliable with delivery. I have been using for 8 months now and love it. Vaping was killing me.
9 August 2025
I’ve had one of the worst customer…
I’ve had one of the worst customer service experiences I can remember with Breath Lio. After contacting them multiple times, I received absolutely no reply — not even an acknowledgement.
The product failed to meet expectations and, to make matters worse, when I tried to resolve the issue and cancel my subscription, I was completely ignored. They still took payment from my account without consent or resolution.
People often don’t think about communication when buying something, but when you’re unhappy, it becomes the single most important thing — and Breath Lio failed completely. This is unacceptable behaviour from any company. Based on my experience, I would strongly advise avoiding Breath Lio altogether.
9 August 2025
Unprompted review
Reply from Breathelio
I'm very sorry to hear about your experience. 🙏 This is absolutely not the service we aim to provide.
Please send us an email at support@breathelio.com with your order details so we can immediately look into this, cancel the subscription, and resolve the payment issue. We truly appreciate your patience and will make this right for you as quickly as possible.
I still haven't received still waiting…
I still haven't received still waiting for it to come in the mail to be delivered
1 July 2025
Reply from Breathelio
According to the tracking information, your package has been delivered. If you haven’t received it, please contact us so we can resolve this together.
Didn't recieved my package
Didn't recieved my package! Where is it? I Want my money back!
8 August 2025
Reply from Breathelio
According to the tracking information, your package has been delivered. If you haven’t received it, please contact us so we can resolve this together.
I am not that much satisfied with the…
I am not that much satisfied with the product as it shown in Ads only minty Magic, Cold Turkey & Cinnamon Spice feels good but Ohh my orange was not feel good and that does not help me to quite smoking so far, Giving more promotion but really not that much it feel cold feel that's it!
8 August 2025
So far not smoking
Smoked for over 20 years and trying to stop with Lio and seems to be working so far 😁
9 August 2025
Reply from Breathelio
That’s amazing to hear!
The only flavour worth buying is the…
The only flavour worth buying is the mint. The others have no taste whatsoever.
21 July 2025
Reply from Breathelio
So glad to hear that you’re happy with both the product and our support!
Accept mint is ok to reduce my vape
Accept mint is ok to reduce my vape. Rest all the other flavour is very bad and again start to vape.
6 August 2025
Haven't tried yet will be trying in the…
Haven't tried yet will be trying in the next few days
8 August 2025
I actually thought this was a scam…
I actually thought this was a scam because it took way too long to arrive, I guess I got very use to Amazon! Glad it wasn't a scam!
21 July 2025
No delivery at all received!!!!
7 August 2025
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