Eversure Breakdown Cover Reviews 1,879

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and excellent value for money, often noting that the cost is significantly lower than other providers while offering comprehensive coverage. The website is consistently praised for being easy to use, straightforward, and clear, allowing people to quickly find and compare policy options. Many consumers appreciate the simple sign-up process and the ease of managing their cover, including switching it to a new car. However, some people were dissatisfied with the service, describing long waiting times for recovery without updates and issues with transportation arrangements. A few other people also felt that the service did not meet their expectations, with one instance of a courtesy car leading to unexpected fines.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of comparing... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the efficiency and speed,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the competitive and affordable... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and clear layout, with... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting the affordability and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Eversure from Martin Lewis website. very easy to get a quote and forward date so as previous cover had lapsed. Very easy to set up, documentation sent straight away with option to get in post as... See more

Company replied

Rated 5 out of 5 stars

The website was simple and straightforward to use with just enough information required to set things up. The Ts and cs and other documentation was also straightforward, and like all such documentat... See more

Company replied

Rated 5 out of 5 stars

After years of having my breakdown cover with the big names - AA & RAC - and waiting a couple of hours for them to get to me when my car broke down, I was pleasantly surprised when the Eversure mechan... See more

Company replied

Rated 5 out of 5 stars

Very easy to sign up and already have same cover on first vehicle and just bought a second car for my wife . Never considered anywhere else as always been very helpful and competitive pricing structur... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About Eversure Breakdown Cover

Written by the company

Sometimes things don’t go to plan and breakdowns happen. But with Eversure Breakdown Cover, you won’t be left stranded.

With 86% of vehicles repaired at the roadside and an average response time of 46 minutes, we believe a breakdown shouldn’t have to disrupt your journey. Our UK and European policies provide reliable assistance when you need it most, giving you confidence and peace of mind every time you drive your vehicle.




Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Eversure review

Clear, easy to use and straightforward instructions.
Very efficient email response in under 1 minute.Eversure review

5 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Adrian,

We're so glad you found our instructions clear and our email response efficient. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Straight forward and piece of mind

Straight forward and piece of mind, and a lot cheaper with great cover.

8 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Robert,

We're so glad you found the Eversure website straightforward and affordable. Thank you for your positive feedback!

Kind regards,

Anna

Rated 4 out of 5 stars

The only problem I had was that the…

The only problem I had was that the renewal payment didnt go through and I had to start again from scratch.

6 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Wendy,

We’re sorry to hear the renewal didn’t go through as expected and that you had to set things up again. We appreciate how inconvenient that can be.

Kind regards,

Anna

Rated 1 out of 5 stars

Don’t ever allow them to auto renew policy’s

We have been with eversure for a few years with a few different insurances, & I always recommend them, when renewing we phone up & pay for the year, which we did again this year on our breakdown, but then looking at our bank statment we didn’t recognise a payment the bank said it was eversure we phoned them it was a breakdown cover going back 3 years so for 3 years they have taken the payment out of our bank we have also payed on the phone for our renewal, we altered our breakdown on the 2nd year with Europe on, so approx twice as much yet they have carried on taking the other payment out, when you phone up to make a payment they should have seen this on our account saying they would cancel the other payment which was coming out if our bank but they didn’t say anything we phone a few weeks ago they canceled the other policy, & said our money would go back into our bank & we would have to email in to try & get last years payment back which we did no reply to that email we phoned up again as payment did not return to our bank, they said we would have to wait another week as they gave reput it back in, then said we had no reply to email, on last years payment they said had to re email & said we might not get this payment back as it’s to long after, but we didn’t know they took two payments, we never agree to auto renewal, but they didn’t take it off at their end. They should have said that we had a second breakdown cover, to me that’s theft

10 April 2026
Unprompted review
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Lorraine,

Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with your experience.

We would like to confirm that we are currently looking into this for you and have responded to the contact form enquiry.

Please note that automatic renewal is agreed to at the point of purchase. We also send a renewal invitation 21 days before the renewal date, advising of the upcoming charge and providing the opportunity to let us know if you do not wish to renew.

We will continue to investigate your concerns and be in touch as soon as possible.

Kind regards,

Chloe

Rated 5 out of 5 stars

Very easy to navigate around

Very easy to navigate around, with user friendly desciptions.

29 May 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Karl,

We're glad our descriptions were user-friendly and you found the Eversure website easy to navigate. Thank you for your positive feedback!

Kind regards,

Anna

Rated 2 out of 5 stars

No app to download and track account or…

No app to download and track account or report an accident like all other breakdown services

6 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi there,

Thank you for taking the time to leave a review; we appreciate your feedback.

Unfortunately, we do not currently offer MyAccount for Breakdown cover to amend your policy, although we hope to introduce this in the future.

Please note that an app is not available for reporting accidents, as none of our Breakdown policies provide cover for accidents.

Kind regards,

Chloe

Rated 5 out of 5 stars

Easy to navigate.

Easy to navigate.

6 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi,

We're happy to hear you found the Eversure website easy to navigate. Thanks for your review.

Kind regards,

Anna

Rated 5 out of 5 stars

So far so good

So far so good

5 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Paul,

We’re glad to hear everything is going well so far! If you ever need any help along the way, our team is always here to support you.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy purchase

Easy purchase. Good vfm

4 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Neil,

We’re pleased to hear you found the purchase process straightforward and good value for money.

Kind regards,

Anna

Rated 4 out of 5 stars

Visited via a Comparison website.

Visited via a Comparison website and found my visit fairly straightforward. The options were clearly presented.

4 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi David,

We're pleased to hear your experience with Eversure was straightforward and that our options were clearly presented. Thank you for your feedback.

Kind regards,

Anna

Anna

Rated 4 out of 5 stars
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Craig,

We're happy to hear you found our pricing good for your Europe trip. We appreciate your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy

4 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Brian,

It's great to hear you found everything quick and easy!

Kind regards,

Anna

Rated 4 out of 5 stars

Easy to navigate as a returning…

Easy to navigate as a returning customer.

1 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi,

We're glad to hear our website was easy to navigate as a returning customers. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Helpful

The lady was very helpful on the phone

3 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Yvonne,

We're happy our team was able to provide you with helpful assistance. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Simple process, competitively priced

Really simple to sign up, options were clear. Price very competitive. I hope I don’t have to use your services though😀

3 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Simon,

We're so glad you found it easy to take out a breakdown policy with Eversure and that you found our prices competitive. If you do need to use us, we'll be happy to help.

Kind regards,

Anna

Rated 1 out of 5 stars

Leave well alone

Leave well alone . Worse company I have dealt with. Took european breakdown cover out as I was touring Spain and France. Fan belt snapped on motorway In Spain, foned for recovery. Would not even discuss the matter until I payed access. After paying I was told I would get a call back. After 6 hours in 42 degree heat and numerous calls to them. I was informed that my camper would not be recovered that day so I would have to stay in a hotel. The only hotel they said was available was over 70k away and I would have to find my own way there. The cost of the hotel was 270 euro per night. Then to be told that I would be better off finding my own. So my wife checked and found an hotel just 3 miles down the road for 69 euro. Next morning walked around the nearest town looking for a Garage the could help. Fortunately we found a great garage that agreed to help. This was 8.30 am. Breakdown cover called at 12.30 to say my van was going to be picked up the next day an taken nearly 80k as there was no garages any closer that could help. So I broke down on Fri, they foned me on Saturday, the camper was going to be picked up Sunday,taken 80 k to be fixed on monday. If I left it to them my van would have been left on the side of the road forover 2 days. Doing it myself I had it all done in 24 hours. Luckily it was only fan belt and I got it off motorway. Realising I was out there with no breakdown cover we cut our tour short and headed back to france to be closer to ferry.

14 June 2025
Unprompted review
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi there,

Thank you for taking the time to leave a review. We are sorry to hear about your experience and that you are dissatisfied with the service provided.

We would like to look into this further and raise the matter with your Assistance Provider. Please contact us using the form below and a member of our team will be happy to assist:

https://www.eversure.com/contact.aspx

Kind regards,

Chloe

Rated 5 out of 5 stars

Easy to navigate site and organise…

Easy to navigate site and organise policy!

2 June 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi,

We're glad you found the Eversure website easy to navigate and it simple to organise your policy. Thank you for your review.

Kind regards,

Anna

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