Braun-Clocks - UK Reviews 685

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design and durability. Many appreciate the swift delivery service, finding the ordering process easy and efficient. People frequently mention the good value for money, especially when purchasing items on sale. However, some people were dissatisfied with certain aspects, such as the material feel of some products, which they found to be cheap. There were also occasional issues with noisy clocks and some customers experienced problems with wireless chargers cutting out. A few reviewers also reported difficulties with product visibility in certain lighting conditions and issues with alarm loudness. Additionally, some customers encountered problems with delivery, including parcels not arriving or being left at incorrect locations, and a lack of clear shipping information.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and design of the... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the high standard and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery, with... See more

Price

Clients share ambiguous opinions on price. While some customers found products to be a good value, an... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a Braun clock (slightly different model - voice control, which was actually a bit annoying) back in the eighties, but someone relieved me of it as they liked it rather too much. I've been... See more

Rated 5 out of 5 stars

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... See more

Rated 5 out of 5 stars

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... See more

Rated 5 out of 5 stars

2 years ago, we replaced a very aged projection alarm clock with a cheap one from a high street catalogue shop. It didn't project. Second one was very flaky, and half the buttons lit up when you pre... See more


Company details

  1. Clock Watch Maker
  2. Watch Manufacturer
  3. Watch Store

About Braun-Clocks - UK

Written by the company

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.

Free Delivery Over £50.

2 year warranty on all watches and clocks.

2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

685 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Too dim

Good quality clock. When it gets dark the clock dims which is a good feature for during the night. However when it’s getting lighter it is hard to read and doesn’t come bright again until there is a lot of light in the room.

Thanks for the reply.
Let this be a lesson we should all read the guides

2 October 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback.

The auto-brightness feature can be manually adjusted to suit different ambient lighting conditions. Please refer to the user manual, available at the link below, or contact our technical support team at technical@braun-clocks.com for further assistance.

Instruction Manual Link
https://cdn.shopify.com/s/files/1/0265/4388/2263/files/BC27_IM_EnDeFrItNlDaEsZhJa.pdf?v=1760108603

Rated 5 out of 5 stars

lovely but so noisey- but fixed!

the clock arrived and looked lovely.
HOWEVER for a company as esteemed as BRAUN the material felt is cheep and the clock was noisey it’s the loudest clock I’d ever heard.

Braun contacted me almost immediately after my bad review. They had the clock returned to them free of chart and sent me a new clock (a quiet one), back almost immediately.
excellent customer service (and attention to faults)…

10 October 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback, and we’re sorry to hear that the quality of the clock did not meet your expectations.

Please contact our Customer Service Team at service@braun-clocks.com, who will be happy to assist you in organising an exchange or replacement.

Kind Regards

Rated 5 out of 5 stars

Very quick help from the Braun Technical Team

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under ten hours I had a reply with a link to instructions and assurance the main website would be updated. Quick precise and did what I asked. The clock is fantastic design and the usual high quality.

12 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look