Braun-Clocks - UK Reviews 685

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design and durability. Many appreciate the swift delivery service, finding the ordering process easy and efficient. People frequently mention the good value for money, especially when purchasing items on sale. However, some people were dissatisfied with certain aspects, such as the material feel of some products, which they found to be cheap. There were also occasional issues with noisy clocks and some customers experienced problems with wireless chargers cutting out. A few reviewers also reported difficulties with product visibility in certain lighting conditions and issues with alarm loudness. Additionally, some customers encountered problems with delivery, including parcels not arriving or being left at incorrect locations, and a lack of clear shipping information.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and design of the... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the high standard and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery, with... See more

Price

Clients share ambiguous opinions on price. While some customers found products to be a good value, an... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a Braun clock (slightly different model - voice control, which was actually a bit annoying) back in the eighties, but someone relieved me of it as they liked it rather too much. I've been... See more

Rated 5 out of 5 stars

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... See more

Rated 5 out of 5 stars

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... See more

Rated 5 out of 5 stars

2 years ago, we replaced a very aged projection alarm clock with a cheap one from a high street catalogue shop. It didn't project. Second one was very flaky, and half the buttons lit up when you pre... See more


Company details

  1. Clock Watch Maker
  2. Watch Manufacturer
  3. Watch Store

About Braun-Clocks - UK

Written by the company

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.

Free Delivery Over £50.

2 year warranty on all watches and clocks.

2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

685 reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Indisputable Braun quality

After my 30 year old Braun desk clock failed, I was heartbroken as it had sentimental value. But then I realised that Braun is still doing the same model and I was happy like a child. Simple beautiful high quality. Thank you.

2 January 2026
Rated 5 out of 5 stars

A projection clock that actually projects!

2 years ago, we replaced a very aged projection alarm clock with a cheap one from a high street catalogue shop. It didn't project. Second one was very flaky, and half the buttons lit up when you pressed any of them. Third one worked - but only for 2 years, when it stopped projecting even when the power was connected. Another new one (different make) from same catalogue shop didn't project despite being plugged in to mains. Instead, I ordered a Braun one. Dearer, but works and is also simpler to adjust and control - hurrah! I shall remember to avoid cheap rubbish next time.

8 December 2025
Rated 2 out of 5 stars

Order clocks on 18 November 2025

Order clocks on 18 November 2025, dispatched 3 December 2025, as previously advised. Unfortunately Braun Clocks use Royal Mail 48 tracked. Toaday is 10 December 2025 order has not been received, Royal Mail tracking cannot indicate when parcel will be delivered. Would suggest Braun uses a more reliable courier service.

3 December 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback, and please accept our apologies for any inconvenience caused by the delivery delay with Royal Mail.

Upon reviewing your order, we can confirm that one of the models was on pre-order. Although the order was placed on 18 November, it was dispatched on 03 December, as stated on our website at the time of purchase.

The tracking information now confirms that Royal Mail has successfully delivered the order. The order was dispatched on the date we promised; however, during busy periods, delays can occasionally occur. For this reason, we note on our website that delivery times are estimates only.

Once again, our sincere apologies for any inconvenience caused.

Rated 2 out of 5 stars

Attractive Clock but Flawed

Upon unboxing the clock had several very obvious cracks in the LCD… which Braun claimed were normal and would ‘settle’… but I wasn’t pleased after paying £40 (offer price).
Also the colon separator between the digits blinks each second, like many people I don’t really like this beside my bed, so not sure why they designed it this way.
Main issue was the wireless charger cutting in and out repeatedly during the night - and my phone pinging each time - I couldn’t put up with that I’m afraid.

31 October 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback and apologies for the inconvenience. As per our communication the display issue is likely related to the pressure on the casing pressing against the screen. This is normal for LED displays, as the liquid inside the screen can momentarily shift, causing a temporary line or distortion, which usually settles within a few seconds.
With regards to the charging issue you reported our engineers found no issue with charging, the clock was checked with different devices, both Android & iPhone. Anyway as requested a full refund have been issued accordingly.
Should you require any further assistance please feel free to email on technical@braun-clocks.com

Kind Regards

Rated 3 out of 5 stars

Very difficult to see display if not in direct light

I love the design of this clock, and the sale price was brilliant. The 'white' LCD display however is next to useless unless it is directly facing a window or a light. The black background casts dark shadows and the green LCD characters are invisible most of the time. It's great when backlit and its a shame there isn't an option to have the backlight on all the time. So as a bedside alarm clock facing the window it works; as a small clock in the bathroom for example it doesn't.

17 November 2025
Rated 4 out of 5 stars

In terms of speed of delivery this was excellant

In terms of speed of delivery this was first class. Whether the clock turns out to be first class only time will tell. So far it does what a bedside clock should do. BUT, why do I have to sign in in order to see the instructions? I don’t want to receive endless emails from you so I shall have to unsubscribe. Who is serving whom here?

6 November 2025
Rated 5 out of 5 stars

New alarm ⏰️ with loadsa charm!

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too.
So tempting I had to get one as my old digital clock was definitely looking a tad dated against this gem.
It was well worth the money, the quality just oozes from it and having different light outputs on both the display and lighting top off the wish list.
Thank you Braun for bringing this "Timeless" Classic to the (bedside) table.

28 October 2025
Rated 2 out of 5 stars

BC27B alarm clock

I received the BC27B alarm clock on time. However, I have not been able to operate it. There were no instructions in the package and I have not been able to access a copy on line. I bought a copy through an online provider of manuals for clocks but they said Braun had not published one for the BC27B clock. They sent me one for a BC22 which is of no use have been unable to operate the clock.

10 October 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback, and our sincere apologies for the inconvenience.
The manual for the BC27B model clock is available to download from our website. Please find the direct link below for your convenience.

https://cdn.shopify.com/s/files/1/0265/4388/2263/files/BC27_IM_EnDeFrItNlDaEsZhJa.pdf?v=1760108603

We have also sent a copy to you by email.

Should you require any further support, please feel free to contact our technical support team at technical@braun-clocks.com.

Kind Regards

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