I love using Bradfords. Staff are always customer friendly and always willing to help. I generally buy timber amongst other items.
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See what reviewers are saying
Keith delivered again on time and professional as ever. Dropped off where i requested without any problems. 500kg bag of Loam TopnSoil, which looks to be a good quality mix. Bradfords makes delivering... See more
Company replied
I've been using Bradford's for years and ive yet to find a more accommodating builder supply merchants. The service in their well stocked clean yard is excellent and the standards is just the same in... See more
Company replied
It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Porchestall Drove, BA6 9NW, Glastonbury, Somerset, United Kingdom
- 01458 834770
4.5
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Easy to order and good comms from store…
Easy to order and good comms from store low stock on one item. Was kept updated and deleviery scheduled a few days later as promised.
28 January 2026
Reply from Bradfords - Glastonbury BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to use online catalogue and order
Easy to use online catalogue and order. Delivery good communication and arrived undamaged.
30 December 2025
Reply from Bradfords - Glastonbury BBS
Hi Mervyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered on line
Ordered on line , which was easy. Got a phone call the next day from my local store, Glastonbury. Telling me my delivery would be arriving the next day. When my delivery came, the driver was very helpful and the quality of the ply was very good , definitely be using them again
3 December 2025
Reply from Bradfords - Glastonbury BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent from order to delivery
The online ordering was a simple process and the communication from the delivery team was excellent. The delivery was on time and the delivery person was helpful in placing materials where required.
29 October 2025
Reply from Bradfords - Glastonbury BBS
Good Afternoon Stuart
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the service provided from start to finish with your order, this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Order online -delivery information from…
Order online -delivery information from store very good 😊 and driver very helpful- materials a good quality
30 September 2025
Reply from Bradfords - Glastonbury BBS
Hi Darrell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Glastonbury BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Shocking delivery time.. don't care about their customers
Over the years of building I have spent a lot of money at other building suppliers. Thought I would try Bradford's in Glastonbury. Only half a mile from the job. Ordered online in stock for delivery. Small order but no less important. Job on.
2 day later get a call that the stock is damaged and they will get it from another site and then deliver it to me. 5 days later I phone again, "yeah they are here arrived today" oh yeah mmmm I bet. " We can deliver in 5 days time" I asked if they could fit me in as the job was now urgent and that would be 2 weeks. " No too busy" was the answer. Well we won't be using Glastonbury Bradfords again will we boys
30 July 2025
Unprompted review
Reply from Bradfords - Glastonbury BBS
Good Morning James
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
We would very much like to look into this. Could you contact us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Just the one thank you.
I thought my on line purchase was a bit expensive but when I collected it from your Glastonbury store it became clear that I had put two in my basket. The staff accepted the return of one and credited my account immediately with no trouble whatsoever.
30 July 2025
Reply from Bradfords - Glastonbury BBS
Hi Dennis
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Brilliant service
28 July 2025
Reply from Bradfords - Glastonbury BBS
Hi Rebekah
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery driver
Delivery driver. He noticed a split in the gravel bulk bag and before unloading it - he checked where the gravel was being used. It wasn’t on the drive but for the garden. So he didn’t unload it, but took it back to the depot and swooped it for a new bag. And delivered it later that day! Just brilliant customer service. Thank you!
29 May 2025
Reply from Bradfords - Glastonbury BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class customer service
First class customer service from Jay and team and the team at Bradfords Glastonbury branch. They went above and beyond to ensure my cargo was safe and protected. Will definitely be visiting them again and directing all friends and family to this welcoming, professional and considerate branch! Thanks guys! Next time cakes on me!
16 May 2025
Unprompted review
Reply from Bradfords - Glastonbury BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great Guys.Would just like to say what an amazing…
Would just like to say what an amazing group of people work at the Glastonbury depot.went to buy some easy joint one of their men helped me find it put it in my car really friendly and chatty he was a real pleasure. Unfortunately one tub was faulty so had to return it the guys on the counter were amazing so friendly and helpful would definitely recommend nothing to much trouble for them well done guys.
13 April 2025
Unprompted review
Reply from Bradfords - Glastonbury BBS
Hi Yvette
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
What it says on the tin
27 March 2025
Reply from Bradfords - Glastonbury BBS
Hi Ms Brown
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy on line ordering good price
Easy on line ordering good price
Delivery with care
27 February 2025
Reply from Bradfords - Glastonbury BBS
Hi Ron
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Click & collect service
Click & collect ready 1st thing next morning. Quick, efficient service in store. Right product I wanted and at a good price
24 February 2025
Reply from Bradfords - Glastonbury BBS
Hi Natalie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good service
Good arrived on time and of good quality. Service was good and staff friendly and helpful. Will definitely use Bradfords again.
26 February 2025
Reply from Bradfords - Glastonbury BBS
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service as always
Excellent service as always. Great company to to do business with.
2 January 2025
Reply from Bradfords - Glastonbury BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order
Easy to order. Good customer service. & speedy. Would use again. Thank you
27 November 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Miss L
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Helpful and friendly service
Max, who dealt with my order was very helpful, friendly and went that extra mile to make sure my order met my needs.
3 December 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Ray
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish and received a helpful and friendly service,
Thank you for your feedback this has been passed on to all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good value product, helpful staff
Good product at a good price. Staff at Glastonbury were pleasant and helpful throughout.
2 December 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Garry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a pleasant and helpful service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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