Did an order online,got a call next day to confirm order and delivery day and am/pm preference. Contact on the day via text confirming details and approximate time. Driver, Jordan,was great, moved... See more
Company replied
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It was supposed to be a curbside delivery and they were going to contact me to arrange a convenient time. No contact so there was only my disabled wife at home. The driver carried a very heavy deliver... See more
Company replied
First time I’ve used Bradfords and must say I was rather impressed . Ordered on website , that was easy to do. Got text and email confirming order. Then got a phone call later that day to arrange deli... See more
Company replied
Simple and easy to find what you want. Straight forward payment process, clearly identifying delivery cost. Delivery quick and very helpful on the day. Great service.
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Silverton Road, EX2 8ND, Exeter, Devon, United Kingdom
- 01392 829080
4.7
Excellent
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Brilliant service throughout
Brilliant service throughout. Very quick and very helpful delivery person.
27 August 2025
Reply from Bradfords - Exeter BBS
Hi Yvonne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Exeter BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Great service, thanks Bradfords.
Good website, easy to navigate.
Great local service with prompt delivery by very helpful drivers.
Good product as expected.
26 November 2024
Reply from Bradfords - Exeter BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Exeter BBS
Good Afternoon SC
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order and found placing your order online to be an easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Purchased from Bradfords before first…
Purchased from Bradfords before first class service and very helpful staff.
5 September 2024
Reply from Bradfords - Exeter BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great communication and fast delivery
24 August 2024
Reply from Bradfords - Exeter BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
On time and very helpful
12 August 2024
Reply from Bradfords - Exeter BBS
Good Afternoon Lee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Exeter BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivery driver was excellent
Delivery driver was excellent. He was friendly and unloaded everything as requested.
23 July 2024
Reply from Bradfords - Exeter BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Exeter BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great item at the best price
Great item at the best price. Delivery was 5 star, great driver delivered and placed where required. Thank you
21 July 2024
Reply from Bradfords - Exeter BBS
Hi Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The delivery arrived on time and the…
The delivery arrived on time and the driver placed the ballast bags and blocks exactly where they had to go.
He was very helpful and friendly
17 July 2024
Reply from Bradfords - Exeter BBS
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Exeter BBS
Good Afternoon Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
The usual great service from Bradfords
The usual great service from Bradfords, my go to for any project needs.
12 June 2024
It was easy to order and pay for online
It was easy to order and pay for everything online then collect an hour later. Was seen quickly on arrival at the location and collected the items.
20 June 2024
Reply from Bradfords - Exeter BBS
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Simple and easy to find what you want
Simple and easy to find what you want. Straight forward payment process, clearly identifying delivery cost. Delivery quick and very helpful on the day. Great service.
4 June 2024
Reply from Bradfords - Exeter BBS
Good Afternoon Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found it a easy and straight forward process to place your order online,
Thank you for your feeback regarding the helpful and quick delivery service provided with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
The customer service is excellent…
The customer service is excellent whether calling in person to the Exeter branch depot or when contacting by email.
Our recent delivery was in the timescale requested and the driver was very friendly and helpful in unloading the materials in the position required.
All in all am delighted with the service provided.
29 April 2024
Reply from Bradfords - Exeter BBS
Good Afternoon Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received excellent customer service from start to finish with your order,
Thank you for your feedback regarding the helpful and friendly delivery service, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Exeter BBS
Hi Jamie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
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