I really don’t like giving a poor score but topsoil was ordered and twice the delivery has been cancelled due to a sick driver. Whilst I totally understand it’s a real inconvenience. I will say howe... See more
Company replied
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I really don’t like giving a poor score but topsoil was ordered and twice the delivery has been cancelled due to a sick driver. Whilst I totally understand it’s a real inconvenience. I will say howe... See more
Company replied
Top quality customer service. Team in store answered phone calls quickly and were genuinely friendly. Delivery Driver (Steve) was superb. Delivery was on time, driver was polite and courteous and all... See more
This is my 4th experience of buying aggregates and wood from Bradfords, delivered by the branch in Evercreech. The team at Evercreech are great to deal with. Always phone the next day following my o... See more
Company replied
Really easy to order and the delivery was on time with no issues also delivery driver was also brilliant Thankyou and will be using Bradfords again
Company replied
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
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Southwood, BA4 6LX, Shepton Mallet, Somerset, United Kingdom
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Small value ‘click and collect’ order. Very smoothly executed by helpful friendly Bradfords staff.

Reply from Bradfords - Evercreech BBS
I ordered sharp sand and kiln dried sand online and paid up front. Both items were apparently in stock. When a day or so later I had heard nothing further I telephoned and was told items were ready for collection. On arrival was told that kiln dried sand was out of stock and delivery date unknown. I said website indicated it was in stock. Then told website always indicated items were in stock. Cannot understand logic of this except that I now have a credit with Bradfords and have no idea when item will be back in stock. This happened a few weeks ago. Not impressed and I think this is a sloppy approach to customer service.

Reply from Bradfords - Evercreech BBS
5 stars, they couldn't be more helpful even if they wanted to.
Will come back every time I need.
Well done Bradfords time!
Delivery was within a few days of on-line order. Good service
Excellent service. Very happy with the ordering, delivery and quality of the garden shed I purchased online. Would use them again and recommend them to others.
Quick, professional. Great price. Driver very helpful proactive happy attitude
Hats off to the cool of the delivery driver from the Southwoods, Shepton M Bradfords ( sorry, I didn’t get your name). Despite the abuses from our “regularly shouting uncouth neighbour” and the non cooperative crane to unload, he maintained his lovely smile and reassured me that it’s all ok, really?? There’s a horrid man shouting at you!
Thank you so much, really appreciate it.
The shingles are not bad either.
Mrs B
Good product and price. Click and collect pointless, waited ages, then had to wait longer for a paper receipt even though I had paid online. Then I was rung later to say the order was ready even though I had laid the slabs and hour earlier.
Easy to choose product and order on line at reasonable price. Good communication about delivery. Did not make the time slot advised by text, but really pleasant driver and delivered with no drama.
Great service as always. Friendly, helpful staff and delivery drivers. Will use again.
Great service from Bradfords yet again, easy to order good communications and delivered on time.
They pulled out the stops and got my delivery to me exactly on time. The delivery/crane driver made I’d not only great at his job but also a really nice chap.
Amazing customer service from the gents at Evercreech, they went above and beyond what we expected and in return we will be purchasing more from them when we could get things closer to home, as the customer service experience was second to none.
Easy to order online and at a reasonable price. Assisted at the site and permitted to cut to size for transportation. Excellent and friendly service.
Fast and great delivery. Easy to order..........................easy to pay!
The service was polite and pleasant, but the process seemed very clunky for click and collect.
Couldn't be more helpful, very professional.
Excellent customer service, would definitely use again.
Used bradfords several times..2nd delivery didnt get delivered when it was expected,it was delivered 24hrs late ,,, 4th delivery was 24hrs early,, driver didnt even knock to inform he was delivering and as im recivering from covid i had to carry goods myself to where i wanted them
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