Good quality products at reasonable prices. Quick delivery, was expecting 3-4 days but was given a call shortly after placing the order and arranged delivery the next day. Helpful and enthusiastic sta... See more
Company replied
Location
Switch locationUnits 11/13, Poundbury West Ind. Est., DT1 2PG Dorchester, Dorset, GB
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See what reviewers are saying
I have only recently started to use Bradfords for odd DIY projects and have only praise for the company and their team. I have used the Dorchester Branch and all orders were ready in a timely fashio... See more
Company replied
I ordered a concrete post online one evening with free delivery. I was surprised to get a phone call, from the office, the following morning asking if today was suitable and given an ETA of 1.5 hour... See more
Company replied
Had a large delivery this morning to my property which has a tight/restricted driveway. The Driver “Ben” (Dorchester Brach) once unloaded then helped me carry the Items to where I needed them. Ben cle... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Units 11/13, Poundbury West Ind. Est., DT1 2PG, Dorchester, Dorset, United Kingdom
- 01305 265422
4.8
Excellent
202 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Very efficient - 5 stars
Process was simple, easy and efficient. Good communication. Delivered promptly and as instructed.
Will use again.
9 April 2023
Reply from Bradfords - Dorchester BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see hear that you found ordering online to be a easy and efficient process and where happy with the service received from our Dorchester branch from start to finish with your order.
This will be passed onto all involved with your order
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Dorchester BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a high level of service from to start to finish with your order by our Dorchester branch,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great helpful knowledgeable staff
21 March 2023
Reply from Bradfords - Dorchester BBS
Hi Alan,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Ordered door handles online
Ordered door handles online, following day called in to collect handles. Not put to one side as expected and had to wait for assistant to go and find them.
Assistant friendly and professional.
Maybe online ordering needs a tweak
10 March 2023
Reply from Bradfords - Dorchester BBS
Hi Vicky,
Thank you for taking the time to leave us a review.
We appreciate your feedback and we are currently working on improving our click and collect process, so please come back and let us know if we get it right for you next time...
Lorna
Very helpful lady who took my order and…
Very helpful lady who took my order and then went to get it for me, I had the impression that my custom was valued
18 March 2023
Reply from Bradfords - Dorchester BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Quick and easy at counter
14 March 2023
Reply from Bradfords - Dorchester BBS
Good Afternoon Mr Webb
Thank you for taking the time to leave us a review.
I am happy to hear you received a quick and easy service from our Dorchester branch on you visit,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Dorchester BBS
Good Afternoon Adele
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the prompt delivery service provided by our Dorchester branch,
We hope to see you again soon.
Kind Regards,
Katie
Efficient and friendly service
Efficient and friendly service, exactly as requested and timely delivery.
6 March 2023
Reply from Bradfords - Dorchester BBS
Good Afternoon Maureen
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a efficient and friendly service from our Dorchester branch,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Friendly and helpful staff
Friendly and helpful staff, good products at very reasonable prices.
3 March 2023
Reply from Bradfords - Dorchester BBS
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to see that you find our staff helpful, and prices reasonable,
We hope to see you again soon.
Kind Regards,
Joe.
Easy transaction on line
Easy transaction on line, good communications, helpful delivery driver.
27 February 2023
Reply from Bradfords - Dorchester BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am glad you found the transaction simple and effective,
We hope to see you again soon.
Kind Regards,
Joe.
Once I had navigated my way around the…
Once I had navigated my way around the online version for purchasing my items and had the items transferred to the Dorchester branch from Bristol, everything went very well. Zoe was very accommodating and I will definitely use the store in Dorchester again.
Thank you
4 February 2023
Reply from Bradfords - Dorchester BBS
Hi Mark & Rachelle
Thank you for taking the time to leave us a review.
I will pass this to our Dorchester branch
We hope to see you again soon.
Kind Regards,
Joe.
Good value on-line purchase with…
Good value on-line purchase with delivery within three days. Great service all round.
11 January 2023
Reply from Bradfords - Dorchester BBS
Good Afternoon Mr Best
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a good all round service from placing your order online to receiving delivery from our Dorchester branch.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Dorchester BBS
Good Evening Mr Egerton
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the prompt and efficient delivery service received from our Dorchester Branch,
This will be passed on to all involved
We hope to see you again soon.
Kind Regards,
Katie
Absolutely poor website and app, VERY MISLEADING
Using the website at first to work out pricing then in end I installed the app and logged in found the timber I required and scrolled to where the options of the different lengths was and the quantity required is. To any normal person if u put 7 in as quantity under the selection of 4.8m that would be 7x4.8 meters oh no not Bradfords it's only 7meters so I cancelled the total order of over £200 and went to MKM got all the amount needed for under £150
14 December 2022
Reply from Bradfords - Dorchester BBS
Good Morning Mr Forster
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
if you could please send us a message to customerservice@bradfords.co.uk with the timber you were looking to purchase to enable us to look into this further.
Kind Regards,
Joe.
The driver was very patient
The driver was very patient, carful and did a fantastic of getting my delivery to the rear of the property and into the garden
2 December 2022
Reply from Bradfords - Dorchester BBS
Good Afternoon Mr Critchell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Dorchester branch and that the delivery driver was very helpful and off loaded your order into your back garden, Thank you for your feedback this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Excellent service & delivery.
18 November 2022
Reply from Bradfords - Dorchester BBS
Hi Paul,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Service was exceptional and delivery…
Service was exceptional and delivery was exceptional as well
8 November 2022
Reply from Bradfords - Dorchester BBS
Good Evening Mr Forster
Thank you for taking the time to leave us a review.
I am happy to hear that our Dorchester branch provided an expectational service with your order from start to finish,
Your feedback will be passed on to all involved with your order thank you for your kind words.
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Dorchester BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Helpful to a non-professional
Ordered some stuff online in the evening, they phoned up early next day to say the order was ready for collection. Very friendly and helpful call and likewise on site.
5 September 2022
Reply from Bradfords - Dorchester BBS
Hi John,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Excellent service all round driver did…
Excellent service all round driver did an excellent job and got my item as close as he could to the job I was doing the blocks I ordered were in perfect condition non broke in pack
13 August 2022
Reply from Bradfords - Dorchester BBS
Good Evening Mr Kirk
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order in the Dorchester Branch!
We hope to see you again soon.
Kind Regards,
Katie
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