First time dealing with Bradford’s as doing up my garden and bradfords has been amazing with quick delivery days and prices and the help from the sales team is brilliant. I spoke with a Taylor at the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service. Phone call shortly after order to arrange delivery and before delivery. Driver and I discussed and agreed best drop for big bag of stones. Pleasant and quick service. A pleasurable e... See more
Staff were friendly and helpful. I had brought online and picked up from the store. Good comunication of when item was ready, followed by a phone call after 24 hrs to inform me as i hadn't had tim... See more
Company replied
I was looking for large format porcelain tiles for an outdoor project. Bradfords stocked a good selection at a reasonable price. I bought one to live with for a few days and then ordered the rest onl... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, United Kingdom
- 01278 422654
4.9
Excellent
235 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found staff polite and very helpful.
1 May 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Mr Harris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your kind words and feedback
We hope to see you again soon.
Kind Regards,
Katie
Easy to find required item on website
Easy to find required item on website
Easy to order and organise delivery
Phone call received to confirm delivery day
Items delivered as expected
7 May 2023
Reply from Bradfords - Bridgwater BBS
Good Evening Karen
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us our Bridgewater branch and are happy with the service provided from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi Dar,
Thank you for taking the time to leave us a review.
I am pleased our driver went the extra mile for you
Lorna
staff at bradfords bridgwater are a…
staff at bradfords bridgwater are a assett to the company and nothing is to much trouble
30 April 2023
Reply from Bradfords - Bridgwater BBS
Hi Robert,
Thank you for taking the time to leave us a review.
I am pleased to see that you always have a positive experience with us!
Lorna
Reply from Bradfords - Bridgwater BBS
Good Evening Martin
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and that you where happy with the communication received from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Just the best service ever !
Just the best service ever !! They phoned me and checked everything with the order from first contact service to delivery only to happy to help .. will definitely using this company again along with the fact it was cheaper than most places . Thank you
24 April 2023
Reply from Bradfords - Bridgwater BBS
Good Evening Cara
Thank you for taking the time to leave us such a glowing review regarding the service you have received for our Bridgwater branch,
This is greatly appreciated and has been passed onto all involved with your order,
We look forward to seeing you again soon,
Kind Regards,
Katie
All good in the end
Bit of a mess up, first I was told good were delivered when they had not been, this stressed my customer out. Then when I got there there was only 16 of one item when there should have been 17. Have to say though Bridgwater branch were very helpful and sorted straight away so all good in the end. Well done Bridgwater.
27 April 2023
Reply from Bradfords - Bridgwater BBS
Good Morning Mr Baker
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I am glad we were able to get this sorted out quickly for you.
Kind Regards,
Joe.
I ordered 50 coping stones for my wall…
I ordered 50 coping stones for my wall surrounding property, you had only 8 in stock with my local branch
Bridgwater, Somerset, within a few days the full order was delivered, very pleased with service.
19 April 2023
Reply from Bradfords - Bridgwater BBS
Hi John
Thank you for taking the time to leave us a review.
I am glad our branch were able to fulfil your order in a timely manner,
We hope to see you again soon.
Kind Regards,
Joe.
Very good service
Very good service, prompt delivery.
Professional service when delivered courteous polite
Will use again
17 April 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Mr Wensley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch and where happy with the services provided with your order from start to finish.
Thank you for you kind words
This has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
The gang at Bridgwater are amazing.
7 April 2023
Reply from Bradfords - Bridgwater BBS
Good Morning
Thank you for taking the time to leave us a review.
Thank you for your kind words regarding our Bridgewater branch this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi Lee,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
ordered online paid went in to store…
ordered online paid went in to store and collected no problems.
thanks keep up good service.
4 April 2023
Reply from Bradfords - Bridgwater BBS
Good Evening Mr Quant
Thank you for taking the time to leave us a review.
I am happy to hear that you have a received a high level of customer service from our Bridgewater branch from start to finish with your order.
We hope to see you again soon.
Kind Regards,
Katie
Website terrible, in store, fantastic
Delivery team were very helpful and skilled with the gantry. The team member i spoke to on the phone was very helpful. I would give this 5 stars however i had a terrible time ordering online, the site wouldnt take my order several times and when it finally did my order was cancelled without infoming me and had i not called the merchants directly enquiring about my delivery then I'd still be waiting. Upon calling them, they were very helpful and sorted it all out there and then. So in a nutshell, would 100%recommend and use them again, however, the website ordering process is terrible
27 March 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Mr Taylor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch,
Thank you for your feedback regarding placing your order online this has been passed onto our webteam,
If you require assistance in the future please do not hesitate to contact customer.service@bradfords.co.uk
Wishing you a Happy Easter,
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Reply from Bradfords - Bridgwater BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order line to be a easy process,
Thank you for your feedback regarding delivery,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Good Afternoon Mr Dean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch and found them to be very helpful with your order from start to finish.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
very helpful
very helpful, good customer service. Went beyond what they needed to do. I'd highly recommend them.
26 January 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Anthony
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and that you received a High level of customer service from or Bridgewater branch,
Thank you for the recommendation, your feedback will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
My experience with you guys was…
My experience with you guys was extremely easy and you had exactly what I needed
9 January 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Mr Hartfield
Thank you for taking the time to leave us a review.
I am happy to hear that you found the ordering experience to be easy and you are happy with your items purchased with us,
We hope to see you again soon.
Kind Regards,
Katie
We have used Bradfords when we run a…
We have used Bradfords when we run a Plumbing business so we know the quality of the materials are good.
We also know the service is friendly and reliable
10 January 2023
Reply from Bradfords - Bridgwater BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.