It was wonderful to view the beautiful items, I was displeased at the amount of time it took to find the one specific item I had originally in my cart, which when I returned was no longer in the cart!... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I seemed to do alright in ordering the item I wanted, but I have never received a receipt of any kind, and that it might be on its way.
When the item is expensive, do you have to tack on another $20. The items are always very nice, but the extra money is high.
Bradford offers beautiful products collectible items. I do think their prices can be a bit too high, however.
Company details
Information provided by various external sources
The Bradford Exchange is the definitive shopping destination for unique gifts, original fine jewelry designs, extraordinary collectibles, artful apparel, home decor and more wonderful items not found elsewhere. We cordially invite you to shop our site. Whether you are looking for meaningful gifts or a special something just for you, we hope you will be surprised and delighted with what you discover.
Contact info
United States
- bradfordexchange.com
3.9
Great
147K reviews
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Love the rings they are so pretty
22 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
first time i,m buying this God…
first time i,m buying this God Christian buckle so far yall seam good
22 July 2026
Reply from Bradford Exchange
Hello, Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. – Chelsea
I dont like to be automatically be…
I dont like to be automatically be enrolled with every two figures and not know that till after my purchase i want the purchase and that it not nice to do to people
22 July 2026
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I buy stuff of your things on your site…
I buy stuff of your things on your site or by mail. You guys have great stuff.
I have family and friends that buy from you also. Everyone is pleased what they buy.
21 July 2026
Reply from Bradford Exchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Veteran coin
My experience with this company was pleasant. I order some coins to celebrate my husband’s veteran status but didn’t complete the collection of nine coins. Thanks
28 February 2026
Great quality merchandise
Great quality merchandise. Easy ordering. Flexible payments. I've loved everything I've ordered!!
22 July 2026
Order expected not to arrive on time
21 July 2026
Reply from Bradford Exchange
Hello, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Ordering was easy
Ordering was easy and I have purchased items from Bradford in the past and they have always been high quality. They can be pricey so I appreciate the sales.
21 July 2026
The offers for free shipping and the…
The offers for free shipping and the extra cash off and then diverting me to another site is a horrible affiliate program and not appreciated. I actually now don’t trust the order I just placed.
21 July 2026
Reply from Bradford Exchange
I am sorry for the misunderstanding of our Rewards Program! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Great products and being able to split…
Great products and being able to split total into payments with no interest is great. My only complaint is upon checkout the amount listed came up higher once I ordered it. Sure did not like that!
21 July 2026
Best purchase
My husband and I have purchase 250th anniversary coins, as well as jewelry. Mesmerizing pieces and superb quality. Impressive.
11 July 2026
Reply from Bradford Exchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Past experience.
21 July 2026
Great Location for Personal Ideas
I was pretty sure what I wanted to purchase. It was easy to find on the website, and the order was easy to place. Part of Christmas is out of the way.
21 July 2026
Scammed
I ordered what I thought was a collection of 3 Nightmare before Christmas candles. The total after express shipping and taxes was $90.39 which I felt was expensive. I received only 1 candle in the mail so I called and they told me it was a subscription and I would receive the next 2 candles every 28 days AND also be charged $90 each time. I feel like I have been bait and switched. The $90 for all 3 candles felt like alot, but $270 for all 3 is insane. I cancelled my "subscription" immediately. I feel like this tactic is used to scam older people into paying much more than what they thought. I might even cancel my credit card to ensure I dont get charged again. I will never buy from the Bradford Exhange again and definitely would not recommend to anyone.
15 July 2026
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Ease of ordering
21 July 2026
I just think that there is always room for improvement. More availability for discounts.
More access to coupons directly from Bradford exchange, Not coupon companys.
21 July 2026
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