Boxycase Reviews 

I wish I'd paid attention to reviews. DO NOT USE. You order one thing and get something similar but not what you ordered. They have no interest in putting anything right and just fob you off with holding emails. Buy from these charlatans at your own risk.

0 Stars if possible, never order from them. Ordered a set of headphones claiming to be Sony MDRXB650BT/B, in reality some fake and low-quality headphones came. What's the saddest thing about this is that the ordered headphones are only 10 pounds less than the originals, so you can't even tell that you're buying fake garbage.

Item came without box or instructions, when I emailed.them.i was told it said on website it came without box .which it didn't and also told.to go online to get the instructions. Won't be ordering again!

not serious company I regret that I traded from them because they cheated on me

Ordered VAVA MOOV 28 Bluetooth Headphones. They sent me cheap knock-off earbuds. CHEAP looking, CHEAP feeling, CHEAP sounding. Warning everyone NOT to order from BOXYCASE

We ordered a £40 case that retails in the UK at £65 for a Samsung phone In September. The case arrived from a member of staff called 'Milky' in October. Not only was it a cheap imitation, it had been used. We contacted Milky. He told us the warehouse staff had made a mistake. A new one was dispatched and has taken a month to arrive. It arrived today in December, battered, used and worth less than £3 I would estimate. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE.

I really like my iPhone case, better then I expected. It was my first time ordering from you and I couldn't be more happy

WARNING!!

Despite many positive renunciations here, you should know that if something is wrong, you have no chance to get the money back!!

I bought an item from those who never arrived. They chose to send so it is not possible to track either but should have been put in my mailbox, they claim. Consistently, they put everything on me to pursue the matter against the delivery company, which in turn says that it is the sender who must do this. When I explain this to Boxy Case, I always get the answer that the delivery company says I have to run it. I'm 100% sure they never even tried. Because when I ask them to ask the delivery company to call me when they want me to pursue the matter, it is rarely anyone who calls. In other words, they'm just talking lies!!

In short, I have bought a product that never arrived and the sender completely don’t care in which!!

Again a damn big WARNING!!

I bought a case for my sister since she loves pandas shipping did take a little longer than expected and I wasn’t able to track it as well other than that definitely recommend

I ordered an alleged LG headset. This is cheap fake counterfeit knockoff crap. DO NOT ORDER FROM THIS COMPANY.

Donot buy from them

Very happy with my Boxycase! Love the style, quality, ease of use, and eco friendly packaging and product design. Ordering was easy and I even got a 2-for-1 deal, so got a second Boxycase case for my mom! She loved hers, too. I will definitely be buying Boxycase cases from now on, for myself and friends. Great product.

I ordered and paid for a genuine Samsung case exactly as it states on the website. After the 3 weeks of waiting, what I received in the mail was a fake. It does work with my Note 8 but I paid over $40 for a knock off case which angers me. After using it for less than a month it has a small nick on the back of the case already. NOT WORTH IT!!!

Ordered a Plantronics bluetooth headset and I recived a fake poor copy do not trust this company they are selling fakes at full price

Ordered cover late Saturday night. Shipped first thing Monday morning. Delivered to my home Thursday. well worth it. I did have a concern about the shipping. Emailed them got a reply from a real person in 24 hours. First class outfit.

Scam company. They sent a knock-off cardboard iPad case. They refused a refund. I submitted a dispute with my credit card company.

Bought a case from the website. The site makes no mention of the item coming from HK. I trusted the site as they accepted PayPal and gave prices in GBP. My order was for a Griffin Survivor case for my iPad. The case was £30 which is a third of the price on the Griffin website. I was a little dubious but it appeared this was the only way to purchase this exact case In the UK. Waited a month and got an unbraided case, no retail packaging and a big sign saying made in China on the cheap plastic bag it comes in. I could have purchased a case like this for circa £5 from AliExpress or £10 from eBay.

I placed an order at the very beginning of August 2019.

Middle of Aug. 2019 - I received my order, and it was not the item that I ordered. I contacted the seller and got no response.

Beginning of Sept. - I sent a follow-up asking if they could help me exchange the wrong item the sent me for the one I actually ordered. I did not get a response this time either.

Middle of Sept. - I emailed them asking return for a full refund since it was the wrong item (I sent pictures as well) or if I could exchange it for the correct item. They said they didn't want the item back and that they'd send the correct one that I ordered.

End of Nov. - Still have not received the correct item, so I contacted via email again. They said they will request that the warehouse look into it.

End of Dec. - Stil haven't received anything. Contacted via email again asking for an update on shipping or a full refund. No answer.

Close to the end of Jan. 2020 - New year, but I still haven't received anything. Contacted via email again asking for an update on shipping or a full refund. No answer.

End of Jan. - Asked for an update yet again. No answer.

Middle of Feb. - Asked for another update. No answer.

Today, Feb. 22 - Asked for a full refund since I've literally not heard anything for months. I'm entirely done waiting for something that will obviously never arrive. I just want my money back now. I have yet to receive a response.

Customer service needs to actually respond, and when they do, they should be giving accurate information. It's painfully clear that no one looked into anything, and I continue to be ignored even when I've sent follow-ups simply asking for shipping updates. For a company to make a mistake and send the wrong item is entirely forgivable--these things happen. But for a company to not fulfill its promises to its customers after making a mistake? That's a huge problem. Especially to not even respond to a customer who has not even received the goods that they paid for and over such a long period of time. Frankly, this is completely unacceptable.

Received a knock-off iPad Pro Smart Cover in what looked like authentic Apple packaging and the color was not as ordered. They offered to send the correct item, which I refused as I had already read these reviews and demanded a refund. They then said to not send the product back. I suspect I will now have to refute the charge with my bank, but we'll see.

This is a classic international shipping scam, refuting the charge will likely result in your bank losing the money as they usually can't collect from international businesses, particularly in China. So they get your money, send you a BS product that cost them a fraction, and your bank's insurance takes the hit.

Received the wrong product, and when I e-mailed customer service, they said they would send the correct one, but they never did. When I e-mailed then again they didn’t reply. Furthermore the product was fake even though it said Apple on their website.