bowerandchild.com Reviews 20

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Bower and Child have recently installed a wood burning stove for us. The service has been fantastic. They recommended a local builder who altered our existing open fireplace to make it suitable for a... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service! We have recently bought our first home and out of all the companies we have worked with, Bower and Child has been one of our favourites! All the staff, from shop to fitting... See more

Company replied

Rated 5 out of 5 stars

After searching for a Masterchef Aga for sometime , I stumbled upon Bower and Child during a night internet perusal . I am so glad I did , what an amazing friendly and helpful company . Mike went abov... See more

Company replied

Rated 5 out of 5 stars

Ordered a cooker from here it has arrived and looks lovely in my new kitchen. Arrived on time , prompt delivery and installation, excellent service as always. I would highly recommend bower and child.... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Appliance Store

Written by the company

Bower & Child is an established retailer of luxury and everyday cookers, wood burning and multi-fuel fires as well as other homeware products. Founded in 1870, Bower and Child have been operating in Huddersfield, West Yorkshire for over 150 years and have built their company on the mission to provide outstanding customer service, sell only the best products and operate ethically. For more information about us, please visit our website or if you’re close by why not call in for a proper Yorkshire cuppa.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

om the moment you walk into bower and…

From the moment you walk into Bower and Child ,you know your in professional hands , Mike and his team , were warm and welcoming , providing us with an exact replacement range cooker , installed by professional experts , having been employed by the company for over 30 years , nothing was too much trouble , thanks again Mike and your team .

2 May 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous cooker, fab service

Ordered a cooker from here it has arrived and looks lovely in my new kitchen. Arrived on time , prompt delivery and installation, excellent service as always. I would highly recommend bower and child.

23 March 2022
Unprompted review
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Reply from bowerandchild.com

Thank you for your positive feedback!

Rated 5 out of 5 stars

After searching for a Masterchef Aga…

After searching for a Masterchef Aga for sometime , I stumbled upon Bower and Child during a night internet perusal . I am so glad I did , what an amazing friendly and helpful company . Mike went above and beyond to ensure we chose the cooker that was right for our busy family , he accommodated all my questions and mithering , so much so that we drove from Wigan to his showroom just to make sure it was right . Today it has been fitted and I am over the moon the two fitters were amazing , friendly , quick and efficient after driving from Huddersfield to Wigan early this morning to install they never complained at all . Excellent service and well worth a visit , I am so glad I did you really can’t go wrong .

22 March 2022
Unprompted review
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Reply from bowerandchild.com

Thank you for this glowing review! We are always happy to hear feedback about our fitters work.

Rated 5 out of 5 stars

New stove

Bower and Child have recently installed a wood burning stove for us. The service has been fantastic. They recommended a local builder who altered our existing open fireplace to make it suitable for a stove, and then they organised the scaffolding needed to line the chimney as well as helping us choose the stove and installing it. Everyone has been friendly and knowledgeable and a pleasure to deal with. Also, the showroom is just gorgeous!

22 March 2022
Unprompted review
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Reply from bowerandchild.com

We are happy to hear of your positive experience, and that you loved our showroom!

Rated 5 out of 5 stars

The service I received at Bower and…

The service I received at Bower and Child was excellent the staff went above and beyond to make sure that I had the right products with depth of information. I would recommend Bower and Child for your kitchen appliances.

21 March 2022
Unprompted review
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Reply from bowerandchild.com

Thank you for the positive feedback!

Rated 5 out of 5 stars

Highly, highly recommend!

Absolutely amazing service! We have recently bought our first home and out of all the companies we have worked with, Bower and Child has been one of our favourites! All the staff, from shop to fitting, are professional, friendly and knowledgable. They helped us find the perfect log burner for us and were patient and informative throughout the whole process. After fitting, they ensured they left the area spotless and dust free. We are extremely happy with the service they provide! All the stoves look great and we get lots of comments on ours. We highly, highly recommend!

21 March 2022
Unprompted review
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Reply from bowerandchild.com

We are glad to hear your experience with us has been a positive one and hope you enjoy your log burner!

Rated 5 out of 5 stars

Friendly service

Friendly service from the ordering to the installation of our log burner. Lots of informative advice given to us which has been helpful. It has been important to us to use a local reputable company. I would highly recommend Bower and Child.

19 March 2022
Unprompted review
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Reply from bowerandchild.com

We are glad we have given you peace of mind by purchasing locally and we wish you many happy years using your log burner!

Rated 5 out of 5 stars

Excellent service

Excellent - our Aga (bought from B&C 30 years ago) required the boiler system removing. Jonathan and John did a great job (both having worked on the servicing and removal/re-installation of the cooker at 3 addresses over the 30 years). Understandably, they are real experts, and it was a pleasure to have them undertaking the work.

18 March 2022
Unprompted review
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Reply from bowerandchild.com

We are extremely happy with your experience with our engineers Mr. Atkinson, thank you for the review!

Rated 5 out of 5 stars

Great advice and help choosing a new range cooker

We were so pleased and relieved to find Bower and Child. We moved house last year to one that had a 25 year old range cooker - long past the end of its life and with a number of problems. We have since then been looking off and on for a replacement - a 100cm dual fuel range cooker. It has been really frustrating. Lots of websites offering supposed choice but no stock until much later in the year, no ability to view, no advice on the pros and cons of each model, no ability to install and remove old range. Then we found Bower and Child and dropped in for a visit. Mike and the team could not have been more helpful. He showed us examples in the shop from a number of ranges and brands and explained the pros and cons of each. We in the end decided on a Falcon in China Blue. The price quoted was fair and included delivery, installation and removal of the old cooker. It was ordered and a delivery and installation date agreed before we left the shop. Such a refreshing change to get such great service and advice. Will post a further update on installation but from the experience thus far and reading other reviews I have no doubt this will go well. They even made us cups of tea :)

15 March 2022
Unprompted review
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Reply from bowerandchild.com

Thank you for the review Fergus, Look forward to your update on your installation experience!

Rated 5 out of 5 stars

BRILLIANT SERVICE FROM FANTASTIC ENGINEERS

I cannot recommend this company highly enough.
The owner, is a fair and honest businessman who puts the interests of the customer first and foremost.
We have been dealing with B&C for almost 20 years and I can categorically state that the engineers are terrific. They are friendly, 100% efficient and always clean up after themselves.
We have just had a Dunsley 500 wood burning stove fitted and the 2 engineers consulted with us throughout the process, they even bricked-up the hole in the wall (inside & outside), left by the previous fire (which they dismantled and removed), what a terrific job they did too! Ours is an old house, so matching the brickwork was never going to be an easy task but they ‘aged’ the bricks perfectly and they are now nicely blended in with the rest of the house. So not only great engineers but great brickies too 😊
Shop around for a better price but you will never get better service and at the end of the day it's how good a job is done and that is the priceless part, coupled with a superb aftercare service.
BTW, the fire is great too 😊

12 March 2022
Unprompted review
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Reply from bowerandchild.com

Thank you for this glowing review Lynn, we couldn't be happier about your experience with us!

Rated 5 out of 5 stars

Excellent service

Excellent knowledge and advice in helping us to choose the right stove. Fitters were fantastic, professional, efficient and, most importantly, clean and tidy in their work! We are very happy with our woodburner and would highly recommend.

1 March 2022
Unprompted review
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Reply from bowerandchild.com

We are pleased to hear good things about our engineers, thanks Louise!

Rated 5 out of 5 stars

Very helpful service

Very helpful from choosing the right stove to final fitting. No problems or delays and we are very happy with our new woodburner. Would definitely recommend!

11 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from everyone at…

Excellent service from everyone at Bower and Child. Our house has difficult access and the guys have been brilliant. House left clean as possible and tidy. Aga installed really efficiently. Could not rate highly enough.

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company.

We have recently bought and had fitted 2 wood-burning stoves from Bower & Child.
Mike & Helen were extremely helpful and informative in helping us choose the right stoves and the fitters were professional, enthusiastic and efficient.
Throughout, the process was a pleasure and we particularly appreciated the communication which meant we were kept informed of delivery, fitting dates etc. without having to chase.
I wouldn't hesitate to use them again and highly recommend this company.

27 January 2022
Unprompted review
Rated 5 out of 5 stars

Replacement AGA

Mike and his team have supplied us with a replacement AGA front, tops and new lids.

Fantastic service throughout and the installation team did a cracking job.

Would definitely recommend.

26 December 2021
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend Bower &…

Would definitely recommend Bower & Child, a rare place nowadays where you can go and view a wide range of stoves and cookers, Helen was very knowledgeable about everything they had in the store and very friendly as are all the staff. Great place

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Mike and his team are a credit to customer service. From our initial enquiry to the final fitting of the gas stove our experience was 10 out of 10. Very informative and kept to a schedule.
Wouldn’t hesitate to recommend.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Bower and Child sent an engineer out to us the same day we phoned to say our Aga wasn’t working. The engineer was very good, knowledgeable and informative. We have used Bower and Child ever since we bought our stove from them and have always had great service.

4 November 2021
Unprompted review

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