BottleStore.com Reviews 3,512

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are exactly as described, often exceeding expectations in terms of thickness and appearance. Many appreciate the competitive pricing and the ease of the ordering process, frequently highlighting the fast delivery and secure packaging that prevents breakage. However, some customers experienced issues with delivery, including misplaced packages, incorrect delivery addresses, and delays in receiving tracking information or the order itself. A few people also mentioned high shipping costs or receiving damaged items.

What people talk about most

Product

Users describe positive interactions with product quality and selection. Many reviewers praise the great... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the super fast shipping, with orders... See more

Order

Reviewers mention positive feedback about order. Many customers praise the ease of ordering and the quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the bottles and... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the very good and competitive prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flint glass jars are exceptionally clear, and are exactly what I wanted. The shipping costs caused them to be the most expensive glass jars I've ever bought, but they were exceptionally well pac... See more

Rated 4 out of 5 stars

The product is great, the communication is great, but your website is absolutely annoying. There is a drop down menu that pops up WAY TOO OFTEN and makes the experience dreadful. Its also not as easy... See more

Rated 4 out of 5 stars

Easy to order. Fast order prep time. *If you make an error on your order after business hours you cannot edit any part of the order & there is no cancel option online or in email confirmation. I con... See more

Rated 4 out of 5 stars

All but one honey jar had damage (I ordered LOTS), which was replaced:) Interior boxes looked beat up on a corner or two and lots of foot prints but surprisingly very little damage to glass bottles i... See more


Company details

  1. Packaging Supply Store
  2. Business to Business Service

Information provided by various external sources

Whether it is glass boston round, plastic cylinder, cosmetic cylinders, wide mouth packers, double wall jars, plastic drums, food jars, spice containers, candle jars, essential oil bottles, or lab dropper bottles, they are all priced competitively to fit your packaging budgets.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

Delivery was a complete mess

Delivery was a complete mess. It took 6 days to get my order. The reason was due to multiple reasons as per FedEx
1) my name was not on the delivery documents even if it was given to you at the time of order
2) the bar code was giving a different address than the one I gave you… in fact the bar code was giving an unknown delivery address. I had to spend more than 2 hours on the phone and chat with FedEx to sort it out and obtain my order.

26 September 2025
Rated 5 out of 5 stars

Great Service

I place my first order 2 weeks ago. My goods arrived swiftly as advertised undamaged with no interaction with customer service.

2 September 2025
Rated 1 out of 5 stars

I still did not recieve my order after…

I still did not recieve my order after more than a week to add insult to injury I was ask to pay UPS $60 in custom charges for an order worth $80 +$20 shipping.

If you sell to Canada make sure that you can deliver for your customer.
So far out $160 for an order I never received

3 September 2025
Rated 5 out of 5 stars

Worth it

The website was easy to navigate and find what I was looking for. The Boston round amber bottles are so cute!!

19 August 2025
Rated 5 out of 5 stars

My FAVORITE jar supplier!

Bottlestore.com is my FAVORITE go to supplier for my amber jars and closures for my handmade soy candles. I’ve tried many other suppliers but Bottle Store’s jars have the best shape, best glowing glass finish, smooth base for warning labels, short neck, and my favorite closures. Plus, they pack securely with no breakage and they ship FAST. I’m a customer for life!

14 August 2025

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