Bosch Car-service Reviews 92

Tyron is an excellent representative for the company, he kept me updated throughout the entire process and made sure everything was done and shared with me every step of the way, overall great experience, this is the second time bringing my car here and it was a good choice

I changed parts for nothing. The car does the same thing. Poor quality services. Poor organization

This review is specific to Bosch Woodley located at Reading Sutton business park. I regret not looking for reviews of this garage because it was recommended by AA Smart care and I thought I could trust AA as its member. No, a big mistake on my part. It is THE worst garage for taking your car for an MOT. I don't need to spend too much time writing about my experience with them, just read some reviews here, and take your car elsewhere. Bosch Reading has the worst customer service, they just don't care. I am not sure how they survived, probably because of the existence of naïve people like me. I am also astonished AA would keep them on their recommendation book for MOT. It significantly tarnishes the reputation of AA. I will not renew my AA membership this year.

could give 0 stars i would !! Was recommended this garage by the AA under their parts and garage cover, what a blooming joke that is in itself.
These lot have to be the worst garage ever !! Extremely overpriced too absoloute money grabbers.
Had my car for two weeks!! for an alternator and drive belt, i had to continually chase and ask for updates and got conflicting advice between this dodgy lot and the AA . Staff as about helpful as a chocolate teapot and miserable and told what to say like little robots , the message when you phone up this garage gets me , it says they will not tolerate abusive behaviour , this i can guess is because they've had a lot of due to their attitude and the absolute no clue answers they give you over the phone, enough to do anyones head in believe you me....Anyway my car i was told all of a sudden was ready ( probably fed up of me phoning for updates) was ready which was odd as they were still having trouble charging a brand new battery that day and trying to source another alternator as the one they put on was still not working correctly....so more alarm bells with this lot !!
When i went to pick my up car as it was all of a sudden as if by magic suddenly all working, like a fairy had gone in and waved a magic wand literally!! We went to reception rang the bell to be let in, eventually let in to be told someone would now go and retrieve my car, this took forever and was brought back by the most sour faced individual who didnt even want to speak. Anyway i thought by this time it was probably usual for this place. Anyway i got in my car and started it, it was very reluctant to start what a surprise ! I went to put it in reverse no reversing camera, no indicators either !! My friend who dropped me at the garage to collect it even alerted me to no reversing lights either and a broken rear dash cam !! My car is now with another garage who can hopefully fix what Bosch Reading have done to it !!

Life savers tonight..
I arrived with a completely flat tyre. The saver spare was put on quickly for me. They smiled , were so polite and gave me chocolate. I am so grateful as I still had journey home. Khalil was fantastic..so helpful.

Today, Friday 7th of November. I took my car to change my tyres for Winter. When I brought my car back home, I removed the tyres to find a massive crack in the back of my boot. Of course the usual 🙄 answer from car garage, " it was there already", I have never noticed.... it was not there this morning nor in any of my previous cleanings of my beautiful car. You have reduced the value of the machine you are supposed to maintain. As a repeat customer, I will not use your services again.

John Roberts Wrexham.
Did an a/c regas at £140 knowing that the compressor was not working. A useless, complete waste of my money. I feel I was conned as I should have been told that a regas was useless in the circumstances.

This company carried out an interim service on my car on 2/6/2025. This was booked through the AA Smart Care scheme - booking number: 2383454.

The car was collected from my home address and returned to my home address on the same day.

The chap who returned my car said there wasn’t any problems with the car.

When I started up the car, after he had gone, there was an error message on my dashboard: ‘Vehicle System Inspection Required’.

I booked the car in for a diagnostic check with another garage. This check took place on 04/06/2025.

The reason for the error message was that the breather pipe for the air box was left off, causing MAF sensor issues.

Very bad service from the garage.

Absolute atrocious workmanship at Bosch Reading, had my clutch replaced there after a break down. The car came back with an engine oil leak, brake fluid leak, damaged driveshaft and coolant inside the engine rpm sensor which led to numerous break downs. To top it off the brake pipes had been wrongly routed which could have led to them being damaged whilst driving. I will not recommend them to anyone. Expensive as well !

Took my car for a service at Bosch Woodley auto centre a couple of weeks ago when I collected my car I was told it needed a couple of repairs the brake pads were worn the brake disc was warped on all four wheels plus the exhaust flexi pipe was broken my car had a mot I December with no advisories I purchased it beginning of March and it only done about 100 miles since the mot Bosch then sent me a quote for the work around £700 for the brakes and about £800 for the exhaust flexi pipe plus labour it came to about £1500 so I took my car somewhere else and had it checked to be told nothing was wrong with the brakes and they can do the exhaust flexi pipe for £299 please avoid this garage they are out to rip you off

Loads of Shi-ttt-eeeee!

Had My Car in to change brake pads and discs one of the guys in the garage started to work on it and snapped the locking nut. They called me to say that he had snapped it because whoever tightened it up before they snapped it off are to blame because they over tightened it?! Im sorry what??? lol Its gets worse…. Then tried charge me £100 for New wheel locking nuts Ended up having to have the work done with now I no longer wheel locking nuts on my car, I find this very poor customer service. My Car went in with locking nuts on the vehicle in perfect working order. I’ve now got the car back with none at all due to their worker being heavy-handed. Really don’t understand how this is my fault but yet they’re expecting £100 from me for some new ones must be crazy!! I’ll never go there again overpriced for brake pads and discs anyway! Avoid this one is based

240 Oldbury road
West Bromwich
B70 9BJ

,,,,,,,,,,,,,,warning ,,,,,,,check you’re engine cover if u had your car in Bosch service garage Redgate Lodge Newcastle '!,,,,,,,,,,,,,,I had my duster in for timing belt water pump change came back with no ,,,,,,engine splash guard .,,and screw missing from plastic trim rang them up . They said sorry we forgot to put it back on so I said my wife will pick it up I will put it on ,,,they had snapped 2 bolts and ground 2 brackets of sub frame so need welding back on . They said it’s not part of job and said we will look at it for me , I said no thanks don’t trust u any more .will take it garage and give u the bill sorry we can certainly can not do that ,,,,,,I I wonder how many cars are driving about with no engine cover without knowing

On July 8th, I called the Bosch Car Ringwood branch. My English is not very good and my car is broken. Another mechanic has not repaired my car for 13 days and they are stalling me. When I called Bosch, I asked, “If I come today, can you repair it?” They told me, “If you come, I can do it.” I delivered my car with a tow truck at 3 PM on Monday. After delivering my car, they told me that after checking it, the job would take 2 hours and the hourly rate is $165. They told me to go home and wait for news the next day.

The next day, when I called, they said, “You told us the fault was something simple, but the problem is not as simple as you said,” and they stalled me on Tuesday and pushed it to Wednesday. For the replacement of a simple hose that I got from the authorized Mercedes-Benz service for $28, they charged me a total of $825. They knew the problem. Every time I asked, “How long will it take?” I got the answer, “I don’t know.” Since I left my car with a tow truck, they understood I was at their mercy and charged me $825. They scammed me. You can completely disassemble and reassemble a car’s engine in 5 hours. They charged me for 5 hours just for replacing a simple hose.

I will share this incident with Bosch Car Service Headquarters and the Victorian Government. Since I do not speak English well, I asked for a phone number to communicate via messaging, but they told me, “I only use the work phone, no other phone.” I absolutely do not forgive them. Maybe they charged me more because I am a Turkish citizen and they were being racist.

The worst service I’ve ever experienced. He was arrogant, rude, aggressive and unhelpful!

Bosch proved to me that their customer care is disgustingly non existent.
Failed to get justice locally so I contacted Germany. After the initial email promising a reply I am totally ignored. Bosch is only concerned with profits and although money is made from my country I do not want to believe that they consider us as a third world country not to be taken seriously.
So one can complain till blue in the face and Bosch remains steadfastly unconcerned
Will I ever touch anything with the Bosch tag- NEVER!!!
Will I recommend Bosch NEVER!!!
All that hype about German precision and German perfection did not appear in my instance so I do not know whether this is a massive hoax

Bosch Car Service Allerød

Approximately three months ago, I availed of Bosch Car-service for a car maintenance check, followed by two or three subsequent repairs. However, I've been experiencing consistent issues with my vehicle since the initial service.

Recently, my car's indicator has illuminated, signaling a low oil level, which raises concerns for me. It seems improbable that I've had to repair my car three times within the past three months and yet still face this issue.

This situation suggests that there may have been oversight or a lack of thoroughness in the previous services. Regrettably, this has left me dissatisfied with the quality of your service. I'm compelled to express my disappointment, and at this point, I cannot recommend your services to others.

I believe it's crucial to address these issues and ensure that future customers receive the level of service they expect and deserve.

Would just like to say a big thanks to AJ and his team for everything they have done for my suzuki swift at Reading bosch garage i know it was a big Job.
Also would like to say what great customer service
Merry Christmas to you all
Maddy

Very friendly and honest services. These guys are super great. Thank you guys for your support.