Once I'd worked out how to do the albums it was easier and fairly straightforward. When I pressed the button to send it came up with error but not sure what the errors were. Looked ok to me but didn'... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered an aluminium print to withstand steam in the bathroom. The ordering process was easy, the delivery was prompt and we were delighted with the product - and then we noticed the scratch on t... See more
Easy and efficient to upload and order prints via the website. Good quality prints too. Sadly the efficiency of the photo printing is let down by very slow delivery by Royal Mail. Boots should look in... See more
Nice and easy transaction Software wasn't too bad to use. Book was very nice when completed, a couple of glitches with photographs - gave a warning about quality/size but was OK when printed (was f... See more
Company details
Written by the company
For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!
Boots Photo
Written by the company
Contact info
PO BOX 4395, CV34 9DN, Warwick, United Kingdom
- 01926 463 605
- bootsphoto@cewe.co.uk
- bootsphoto.com
4.1
Great
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not as great as expected
I waited a long time for my photo stickers to be printed and delivered (10 days) and when I finally got them I was a bit disappointed. Most of them did not come off the paper very well leaving behind bits of paper which clearly made my experience poor. Not really happy about it. I generally use the machines available in selected stores to print photos and stickers but unfortunately the sticky paper is not always available in stores.
26 May 2026
Great quality and service
26 May 2026
Beautifully developed photo into a work…
Beautifully developed photo into a work of art. Easy to order and reasonable price. Happy memories brought to life.
26 May 2026
You cut off the corners of the design
You cut off the corners of the design. I cannot use the labels. Very disappointed with Boots.
9 June 2026
Picture quality is good but...
Picture quality is good, but service & delivery very slow. In store systems often down, or out of the correct photo paper and a bit on the pricey side really.
7 June 2026
Auto resizing is rubbish. :(
The image I sent must've been slightly too big because the portrait photo I received had the top of the man's head off. Not a lot of good.
7 June 2026
Do NOT recommend, especially collection from store!
Do NOT recommend, especially collection from store!
Ordered a personalised photo gift and had the choice between more expensive home delivery or cheaper (but still paid-for) collection from a Boots store.
Expected collection from store to be easier, but rather than be collected - it turns out the item was delivered via Amazon to the Boots store, and has been attempted and failed multiple times. I’ve now been told if undeliverable again, it will be returned!
Why do Boots Photo offer collection from a Boots store, but use a separate delivery service that they don’t sign for.
Item is now well overdue and showing as undeliverable again.
Live chat on first occasion simply told me this was the case then disconnected me immediately. Second advisor was unable to resolve or assist.
Very disappointed and would NOT recommend Boots Photo at all!
25 June 2026
Unprompted review
easy to upload phots from laptop to…
easy to upload phots from laptop to your sight; make adjustments as I thought appropriate and the order arrived in very timely fashion.
22 May 2026
Always good quality prints delivered…
Always good quality prints delivered within schedule. Thank you, Boots.
23 May 2026
We created a photo book for our…
We created a photo book for our daughter's 30th birthday, with a page (or two) for every year of her life to date.
We were very happy with the end result, and she was delighted.
We took note of the reviews that mentioned delayed (Royal Mail) postal delivery for their orders, so had the book delivered to our local branch of Boots. It arrived well in time for her birthday.
9 June 2026
Unprompted review
Great service all round.
Easy to use site to order prints, goog quality prints, well packaged and delivered promptly.
5 June 2026
Very pleased with service
Very pleased with service. Photos as expected. Reasonable cost and fast delivery. Will keep using.
5 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.