Boon Brokers Reviews 

Professional as always.
Although not seeing anyone face to face.

10/10 I've been supported by Kathryn Hailes recently with 2 mortgages and her service has been second to none. Kathryn has always been prompt in responding and updating me on better rates and is just generally a pleasure to work with. I highly recommend her

A huge thank you to Boon Brokers.
We are really joyful at every support Kathryn showed us. She was available to give clear and direct help.

Thank you for being professional.

Adam and Gerard were very helpful and responsive, especially when it came to answering all of our questions. I don’t think we could’ve had such a pleasant experience without their expertise.

I’m not usually one to write reviews, but I felt the great experience I had with Boon Brokers needed to be highlighted. Jacob Marjoram was my mortgage advisor for purchasing my first home, and he honestly made the whole process seamless. He was professional and approachable from start to finish, always looking out for my best interests.

I really appreciated that he was never pushy and was always timely with the mortgage offer, which made a big difference. He also gave clear and comprehensive detail at every stage (both mortgage and insurance), which made decision-making so much easier. Thanks a lot for all the help 😊🙏🏾

I’d definitely recommend Jacob to any family or friends looking for a mortgage advisor!

Selecting and completing the application for property insurance could not have been simpler.

It took only minutes of my time and is exactly what I needed.

Very bad experience. I initially used Boon Brokers for my mortgage. At first, everything went extremely well, Kathryn was nice and seemed to have my best interests at heart. We had done the whole search process, and Santander ended up being the most cost-effective mortgage for me. As legals were going on for the flat I was purchasing, I compared the rate I had to comparethemarket.com, which showed that Santander's mortgage rate had decreased, Kathryn was not keeping up to date with the rate changes, so I had to check regularly to let her know so she could get the rate on my mortgage adjusted. When looking at comparethemarket.com, there were a range of mortgage lenders offering a better rate than Santander. I spoke to Kathryn about it, and she said that the other lenders would not lend to me because of my credit score, which was only good at the time due to a lack of credit history. I then decided to reach out to the lenders that allowed me to speak to them without a broker and managed to secure a mortgage with Lloyds at a rate 0.4% cheaper than Santander at the time. Only then did Kathryn think about reaching out to other lenders. I definitely do not recommend using Boon Brokers. This experience happened in October 2024 not 2025.

I am very pleased with the service provided by Boon Brokers. Kathryn Hailes was extremely efficient and helpful. She kept me updated throughout the mortgage process. She explained everything clearly. She was quick to respond to my queries. I couldn’t have asked for a better person. Thank you very much for a great professional service.

Great service. Highly Recommended.

We have had the pleasure of Kathryn’s customer service and competence twice now - Twice she surpassed expectations.

We recently used Boon to find the best deal on our mortgage, home and life insurance for our first home purchase and the service we received was outstanding. Special thanks to Jay, Lee and Luke who did a great job guiding us through the entire process and explaining everything clearly and in a way that was easy to understand!

We initially chose Boon because they came highly recommended by my brother and a friend, both of whom had also used their services. I wouldn’t hesitate to use them again for any future house move. Thanks so much guys — we’re happily settling into our new home and really appreciate all your help along the way!

We’ve just used boon brokers as first time buyers to purchase our first property. Jacob was amazing from start to finish and no questions were too big or small. He talked us through everything and always responded quickly and efficiently! Thank you so much Jacob! ☺️

I needed a mortgage capacity review in an hurry for a final settlement in court, so I decided to give Boon mortgage brokers a call, I was greeted by a very pleasant ,professional, jacob who guided me through the whole process. The whole thing I thought was going to be daunting was surprisingly very pleasant and jacob was there for me in every step, I can't thank them enough and would definitely recommend to anyone in the same situation THANK YOU to all at Boon especially jacob x

Beyond satisfied with the service I received from Boon Brokers, cannot recommend them enough. Lucinda was so helpful throughout the process. Genuinely felt like a tailored process to suit my needs.

This is the 3rd time we have used Boon brokers for assistance with remortgaging our property. We had worked with Lucinda on the last 2 occasions and she has always being efficient and helpful during the process and answered any questions we had. Thank you Lucinda for helping to make this a less stressful experience for us to manage! 😊

Lucinda was extremely helpful and got everything sorted for us quickly.

I love these guys. They've been my go to brokers for over 5 years now.

Needed mortgage raising capacity report. Very happy how quickly everything was done. Communications are very transparent.
Thanks to Jacobs and Lucinda for their work!

Very efficient and friendly. Good advice in a timely manner

I am in the process of using Boon Brokers to find a mortgage and in particular dealing with Kathryn Hailes. She has been extremely efficient and helpful. Also knowledgeable about the type of mortgage required for the part ownership purchase I am pursuing (Home Ownership for Long Term Disabled). I believe she has secured a good deal for me....Good news when on a low income.