Process was relatively easy from start to finish. Getting a quote and accepting the policy was straight forward, as was setting up direct debit for monthly payments. I did struggle a little with goin... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Very helpful, explained things and quickly responded back to you
Very good but we as customer need to have your phone number
I think boom is brilliant it was so easy to set up car insurance whilst in the showroom in less than 15 minutes I had my documents and was fully insured 10 stars from me Definitely recommend as th... See more
4.3
Excellent
8K reviews
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If you have phone number it would be helpful Very good but we as customer need to…
Very good but we as customer need to have your phone number
11 June 2026
was so easy and so correct with…
was so easy and so correct with everything im so happy to be insured with your company
11 June 2026
No messing no confusion I had set up…
No messing no confusion I had set up my new insurance in minutes and didn’t come across any complications
18 May 2026
Easy to set up for someone like me who…
Easy to set up for someone like me who is not that tec savvy ,good price and service
3 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Hard to speak to someone cant contact on weekend so costs more when trying to cancel
Insured on a friday wanted to cancel as mot failed couldnt contact them until Monday lost out in £70 due to it! Can never get hold of them via chat there isnt a number to ring and the only way to contact is email absolute joke of a firm
3 June 2026
Reply from boom
Hi Lee,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
Reply from boom
Hi Chris,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
Very good and smart
2 June 2026
really cheap quote considering a…
really cheap quote considering a previous accident claim made last year - definitely recommend with any one looking for car insurance who has made claims
9 June 2026
Good price good for new customers and…
Good price good for new customers and on international license
1 June 2026
Fast efficient service and a great deal
1 June 2026
Best offer for good price.
8 June 2026
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