Bookforyou Reviews 

96
•
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about unexpected monthly subscription charges and hidden recurring fees that appeared on their bank statements without clear prior communication. Many people also experienced frustrating issues with sudden price increases, where their initial payments were treated as mere deposits and much higher balances were demanded before services could be completed. Some reviewers were happy with the staff, warmly praising individual team members for being very helpful, patient, and professional throughout their interactions. Consumers noted that specific travel agents provided great customer support, answered questions quickly, and successfully made the booking process smooth and straightforward.

What people talk about most

Payment

Customers consistently note negative experiences with payment, expressing deep frustration over unexpected... See more

Price

Clients share negative opinions on price, reporting that initial low fares and deposits displayed online are... See more

Staff

Consumers find staff to be positive, highlighting professional and supportive service from various agents... See more

Service

People report ambiguous experiences with service, as many customers praise helpful advisors like staff... See more

Booking process

Customers had ambiguous experiences with the booking process, as some reviewers praised professional... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Scam. They charged me way to much for helping me booking a taxi and hereafter charged 39€ for a subscription... My bank suggested to freeze my card, so i would avoid more portiential expences. Dont us... See more

Rated 1 out of 5 stars

SCAM, absolutely avoid. I tried to book a taxi and unwittingly was signed to a GBP39/month subscription that was not clearly communicated otherwise I would have cancelled. Will not give refunds, what... See more

Rated 1 out of 5 stars

PLEASE PLEASE DO NOT USE THIS SO CALLED COMPANY THEY ARE SCAMMERS!!!! I was given a price of £639 for a flight to Thailand. Once I paid over the phone I was sent an invoice showing a remaining balan... See more

Rated 1 out of 5 stars

I have only realised that this Company has been taking a monthly payment of €39 out of my bank account since June. I was on holiday in Prague and tried to book a taxi online with them, which stated a... See more


Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(96)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scamer BookForYou was extremely…

Scamer BookForYou was extremely disappointing.
I found flights advertised at what appeared to be a total price and booked them in good faith. I paid £744 (plus luggage) believing this was the cost of my booking. After my payment was taken, I was told that this was only an “initial service payment” and that I had to pay an additional £460 before my airline tickets would be issued.
This was not how I understood the booking when I made the payment. If I had known I would need to pay hundreds of pounds more, I would never have booked.
Despite paying, I have not received any e-tickets, only a reservation reference, and my request for a refund was refused. I have now raised a dispute with my bank and am waiting for the outcome.
Please read all the terms very carefully before booking and make sure you understand exactly what you are paying for.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Bookforyou and FlyWatchers= REAL SCAMMERS

FlyWatchers and Bookforyou= REAL SCAMMERS

I had just a very terrible experience with company named FlyWatchers and Bookforyou would not recommend using them at all.

I paid £640 for a ticket (Air India) as I was told this was the full cost of my flight from London t Bangkok. After taking my payment, I was contacted again and asked to pay additional money of £510, supposedly for the remaining balance.

This additional charges were never clearly explained and disclosed before. Even when I mentioned them what is this total price? They said this is a normal price for the ticket in this route. Later the next day, I was surprised to be asked for more money after I believed my booking had already been paid in full.

When I questioned these unexpected charges, I requested a refund instead. Unfortunately, I have still not received my refund.

The complete lack of communication and customer service has been extremely frustrating and has left me with no confidence that my issue will be resolved directly by the company.

As a result, I have had no option but to pursue the matter through my credit card provider and Reoprtfraud.co.uk in an attempt to recover my money.

Based on my personal experience, I found the pricing to be lacking in transparency, the customer service to be unresponsive, and the handling of my refund request unacceptable.

Finally, I would strongly advise no one considering FlyWatchers and Bookforyou at all and any circumstances and I hope no one else has to go through the same experience I had.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer
I show advert on book for you and try to book flight guy call shon or Sean the phone is from fly watcher I ask few times that’s the price you advertise and he said yes so I paid will call you when we got confirmation from flight after 24-48 hours but they didn’t call back I have to call and ask when I asked he said you have to pay more
Both travel agent scam, they advertise different prices and demand something else
Don’t book with them

25 June 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS, SCAMMERS, SCAMMERS!!!!!!

PLEASE PLEASE DO NOT USE THIS SO CALLED COMPANY THEY ARE SCAMMERS!!!!
I was given a price of £639 for a flight to Thailand. Once I paid over the phone I was sent an invoice showing a remaining balance of £1000. The telephone agent a Sean mathews insisted he had told me about the £1000 extra which was apparently for fees and taxes. THAT WAS A LIE !!!!
NO MATTER HOW CHEAP DO NOT USE THIS COMPANY, YOU HAVE BEEN WARNED!!!

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Bookforyou Is Scam- Don’t Book From Here

I searched for flights from London to Kathmandu.
The website displayed a total fare of £638 for the flight booking.
Before payment, I spoke to an agent by phone who also confirmed that £638 was the total cost of the flights.
Based on this information, I agreed to purchase the flights and paid £638 using my Monzo debit card on 14 June 2025.
The agent told me that I would receive my booking confirmation within about an hour.
After payment
I later received an itinerary email.
Because I believed I had already paid the full flight cost, I assumed this was simply my booking confirmation and did not notice anything unusual at the time.
I subsequently discovered that the email stated that the £638 payment was only an "Initial Service Payment" and that a further £748 was required before any ticket would be issued.
This meant the actual total cost was £1,376, not the £638 that had been advertised and verbally confirmed before payment.

The transaction was presented to me as a flight purchase costing £638 in total.
I was not informed before payment that £638 was only a deposit, reservation fee, fare-hold fee, or partial payment.
Had I been informed that the actual cost was £1,376, I would not have made the payment.
No e-ticket has been issued and the flights have not been provided.
I believe the service was misrepresented, as the advertised and verbally confirmed price differed significantly from the amount later demanded.
Discovery and reporting
I became aware of the issue on 19 June 2026 at approximately 1:30 AM when I reviewed the booking documentation more carefully and discovered the additional payment demand.
I reported the matter to Monzo immediately after discovering it.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, don't hand out your money to them, I lost £398
DON'T loose your money, read other reviews, the good reviews they have are fake, read reports from Google, trustpilot - they all know this is a scam, but they still let them rob people every minute. The system needs to change, we need greedy Google to protect us consumers better!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service from nelson

I had an issue that I felt wasn't being dealt with until I spoke with Nelson. He heard my complaint. He took time to review the complaint and offer me multiple options to resolve the problem. He was a real gentlemen and clearly took his job seriously. I am happy to use this company again and will ring Nelson directly to get him to check flights for me

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Please stay away from this company SCAMMERS

On Sunday 14/06/26 I booked a flight from Manchester to Johannesburg. I have been travelling to South Africa for over 30 years. My husband died when we were on holiday in South Africa and I continued to visit special friends there. This was to be my last visit due to age and failing health, my son wanted to make this last visit special so he offered to pay for me to go business class. I paid £2950 for my ticket the agent who was dealing with me, her name was Nikkie assured me this was the final price.
She sent me an email asking me to confirm my name, email and phone number, I checked and all was good, the price was £2950. Everything looked fine, the next day I was sent an email saying the £2950 was a deposit and I had to pay a further £3330 making the price £6280 you will never find business class as expensive as £6280 anywhere on the Internet the average is about £3200
When I got in touch with them they said the total amount was on the email but I could not find it. It should have been clearly stated on the first page of the booking confirmation but it only showed £2950. I got in touch with my bank, they said they could start a change back claim
When I spoke to the company again the lady ( if she can be called a lady) told me to read all the email, I had to scroll down and down and down finally right at the very end the total cost was there. The only reason it was hidden so well was because this was a Scam, why would anyone agree to pay £6280 when they thought the price was £2950. They said the only thing they could do was to downgrade me to Premium Economy but I would not get any refund for the difference. She said this ticket was £2500 but when checked the website it was only worth £1100 so I am not going business class and I have lost £1850.
This company has been defrauding people for a long time now, why are they allowed to still be in business, they and the company who issue the tickets Flywatches should be closed down and money refunded to all who have been scammed

14 June 2026
Unprompted review
Rated 1 out of 5 stars

Major SCAM

Major SCAM. Should be reported to the police. They charge me 3 x39 EURO as a subscription without any information or warning

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, scam, scam!
This company appears very professional, but my experience was extremely disappointing. They advertise very cheap flight prices to attract customers and then demand additional payments after you have already booked and paid.
Once you have paid your money, getting it back is impossible. They simply claim the pre booking is non-refundable and keep your money. The advertised price was not the real price, and the entire process felt misleading from start to finish.
I would strongly advise anyone considering booking with this company to avoid it and book directly with the airline instead.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

100% fraud dont book from these guys…

Nelson was the guy dealing and offering me the price. After booking he went missing and I keep getting call from other staff members with fake names... 100% fraud dont book from these guys they qoute you price then claim for more money afterwards also they site takes you to another company flight watchers dont trust both site or them i have contacted my bank this fraud. Very professional

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely SCAM

Absolutely SCAM.
Bookforyou (dublin) charged my debit card for €39 even without singup or used their services. I just disabled my card. No idea how they gained access to my card data (very scary). I never travelled nor use their digital services.

26 May 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look