Exceptional knowledge and handled my case with immense professionalism". "A fantastic and thorough service from start to finish. Always available to answer questions and explained everything in simp... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Medical negligence. From the first phone call Sarm Aghahoseini was absolutely brilliant. He explained everything in great detail making the process easy to follow. Consistent with updates either b... See more
Company replied
Amazing company, friendly and helpful with any aspects, big thanks for James Tomlinson hi helping me a lot with other problems not only my claim. Thank you so much for all tim. Best solicitors ever.
Company replied
Great service. They took all the hassle out of the claims procedure. I was having physio within 2 weeks, paid and organised by Bond Turner. They also advanced funds to me of £3,746 within 4 weeks so t... See more
Company replied
Company details
Written by the company
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Contact info
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , United Kingdom
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4.6
Excellent
801 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience from start to…
Very good experience from start to finish. I have been kept up to date at all times and have had excellent advice and a very good result. I would have no hesitation in recommending Bond Turner
3 April 2026
Unprompted review
Reply from Bond Turner
Hi Peter,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Excellent service
After an injury I had help and support from the beginning with my claim
All successful and won my claim
Excellent service
20 March 2026
Unprompted review
Reply from Bond Turner
Hi Tracey,
Thank you so much for leaving us a 5-star review, the positive feedback means a lot to us.
We are so pleased to hear you were happy with our customer service and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I really appreciate that
I really appreciate that . You guys working perfectly . Thank you so much.
Kindly recommend!!!
3 April 2026
Unprompted review
Reply from Bond Turner
Hi Firdavs,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helfpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
corrupt to the core
corrupt to the core
The company that made the claim, Solicitors Bond Turner, advised the judge they did not have my details. The truth is a request was made by Bond Turner for privileged information about a previous employee. under GDPR rules and the fear of doing wrong I wrote to the Claimant asking if it was OK to release the personal information requested by Bond Turner. I had no reply. (Letter available on request)
Bond Turner got aggressive with threats of court. I advised them via email that the company did not deal with payroll and it was outsourced to Chartered accountants that carried all this information. I furnished them with this information. (Email available on request) At this point I had no reply from the claimant as to whether I could release the information.
I never heard any more until the court judgment landed on my desk sent from? you guessed it, the company that did not have my address, Bond Turner.
My question to the judge is how can you find me as failing not to comply with a request for information when the people themselves who made the request state, they do not know the company details to make this request. Seems all a little ironic, Funny and embarrassing.
30 April 2025
Unprompted review
Reply from Bond Turner
Hi James,
Thank you for your review.
We are saddened to see you left us a negative review. It is never our intention to leave our clients feeling anything less than fully satisfied.
We would very much like to get to a root cause of your matter so we have requested further information about your case via Trustpilot's secure request email. Alternatively, you can email customerexperience@bondturner.com with your name and case reference and we can see if there is anything further we can assist with.
Kind regards
Simon Murphy
Bond Turner
Positive Recruitment Process!
I recently went through the recruitment process for Bond Turner with Ruby Quinn, who was lovely and informative throughout the process. She called me to let me know about the interview process and sent a follow up email to make sure that I wouldn't miss anything and could prepare for the interview. The interview itself felt more conversational, with Jessica Woods and Rachel Monaghan, setting me at ease and making me feel welcome.
2 April 2026
Unprompted review
Reply from Bond Turner
Hi Rebecca,
Thank you so much for your review.
It was our pleasure to provide you with such a welcoming experience and we will certainly share your kind words with the rest of the team. We wish you very well in your career.
Kind regards
Simon Murphy
Bond Turner
Sam Sattari
Sam Sattari, at Bond Turner, was a pleasure to work with. Even though I was a pain in the backside to deal with because I was never around and often not responding in time he remained professional and polite throughout. Give this guy a raise.
2 April 2026
Unprompted review
Reply from Bond Turner
Hi Dan,
Thank you so much for your review, we really appreciate it.
Your review is a testament to the fantastic work provided by Sam. We are so pleased to hear you were happy with his assistance and we will certainly share your kind words with him, as well as his team leader, David, who will ensure he receives the recognition he deserves.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Thank you so much Bond Turner & Sam Sattari
Thank you so much, Bond Turner,
Actually, I don’t had any experience regarding claim or any other things. I always think it is very very difficult and And complicated things, but after contacting Bo Turner my experience now it’s very happy and reliable their work specially Mr Sam Sattari he is doing wonderful job whenever I need anything or any question in my mind I just ask him and as soon as possible he replied me and whatever he needs he just mailed me. I tried to give him and provide him the document as far as I realise I think my case it’s been very quick so thank you so much Mr Sam Sattari once again.
2 April 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for your review, we really appreciate it.
Your review is a testament to the fantastic work provided by Sam. We are so pleased to hear you were happy with his assistance and we will certainly share your kind words with him, as well as his team leader, David, who will ensure he receives the recognition he deserves.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I had a genuinely great experience with…
I had a genuinely great experience with Bond Turner. Their service was professional, efficient, and supportive throughout the entire process. Everything was handled clearly and promptly, which made things much easier for me. I would definitely recommend them to anyone looking for reliable and high-quality service.
1 April 2026
Unprompted review
Reply from Bond Turner
Hi Faizan,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service to be of great support and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I had a quick response to my enquiry…
I had a quick response to my enquiry and it was dealt with in a professional and friendly manner by Kyle.
An easy process to negotiate initially regarding a personal injury claim
31 March 2026
Unprompted review
Reply from Bond Turner
Hi Mr Long,
Thank you so much for your 5-star review and for your kind word about our colleague, Kyle.
It was our pleasure to provide you with Kyle's assistance and we will certainly share your kind words with him, along with his team leader, Sarah, who will ensure he receives the recognition he deserves.
We thank you for choosing Bond Turner and delighted to have you as a client.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Reached goals above expectation
Reached goals above expectation. Thank you very much.
31 March 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I want to sincerely thank my solicitor…
I want to sincerely thank my solicitor and Kate for their amazing support during a very difficult time.
They were both incredibly professional, kind, and always took the time to explain everything clearly. I felt fully supported and confident throughout my claim.
Kate was especially helpful and always available when I needed guidance. Their hard work and dedication really made a difference to my case and outcome.
I am very grateful and highly recommend them to anyone in need of excellent legal support. Thank you once again🤍🥰🥂
31 March 2026
Unprompted review
Reply from Bond Turner
Hi Nive,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with such great support, we always strive to provide the best customer service to all our clients. It means a lot to us to know you found our colleagues helpful and we will certainly share your kind words with Kate, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very good thank you very much
31 March 2026
Unprompted review
Reply from Bond Turner
Hi Moustafa,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Id give zero if i could
Id give zero if i could, avoid at all costs they work for themselves and not for the client only intrested in getting paid for themselves and do not fight for their clients in court will tell you to go 50/50 and not take it to trail they want the quickest solution at court and drag it out for 4 years. Your case gets passed around as staff leave at an alarming rate and your back to square one. AVOID
17 December 2025
Unprompted review
Reply from Bond Turner
Hi Julie,
Thank you for your review.
We are saddened to see you feel our service did not meet your expectations, it is never our intention to leave our clients feeling anything less the fully satisfied.
We must assure you that all advice we give to our clients is in their best interests. We would never drag out a claim unnecessarily, it is an inefficient use of our time and against our ethics as a business.
If you feel there is anything else we can do for you, please contact us at customerexperience@bondturner.com with your name and case reference and we can see if we can assist you further.
Kind regards
Simon Murphy
Bond Turner
It’s been a seamless process so far
It’s been a seamless process so far. Great communication from Samantha Jowett throughout the process so far who doesn’t keep me guessing.
30 March 2026
Unprompted review
Reply from Bond Turner
Hi Savio,
Thank you so much for your review.
It was our pleasure to provide you with wonderful support from Samantha and we wish you very well in your career.
Kind regards
Simon Murphy
Bond Turner
Ian was top guy at court
Ian was top guy at court , really helpful and informative
31 March 2026
Unprompted review
Reply from Bond Turner
Hi Rob,
Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read such wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Accident
I had a motorcycle accident in 2024 and hired Bond Turner; they were very efficient in my process, they are an excellent team.
31 March 2026
Unprompted review
Reply from Bond Turner
Hi Pablo,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
It has been the best supportive…
It has been the best supportive experience having bond turner advice and support me. I would recommend highly. Thank you Laura for your support
30 March 2026
Unprompted review
Reply from Bond Turner
Hi Alison,
Thank you so much for your 5-star review, we really appreciate it.
It is wonderful to hear your experience with our firm was a positive one. It was our pleasure to provide you with Laura's excellent support and we will certainly share your kind words with her, as well as her team leader, Olivia, who will ensure she receives the recognition she deserves.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I would like to thank Ruby from Bond…
I would like to thank Ruby from Bond and Tuner for her support and work throughout my recruitment process!
Ruby is truly amazing and has been so helpful for the whole journey.
I am looking forward to begin my journey all thanks to the support from Ruby🩷
30 March 2026
Unprompted review
Reply from Bond Turner
Hi Ellesha,
Thank you so much for your review.
It was our pleasure to provide you with wonderful support from Ruby and we wish you very well in your career.
Kind regards
Simon Murphy
Bond Turner
They are really good and supportive had…
They are really good and supportive had really good experience they carried out the process in very smooth and understandable manner thanks
30 March 2026
Unprompted review
Reply from Bond Turner
Hi Mohammed,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
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