Since being on MJ for just over a year I moved over from Curate - I can’t express how impressed I am with Bolt, Jesse has been amazing with the check-ins making sure I’m staying accountable and just... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bolt pharmacy have been excellent with their care and support with my continued weight loss. I feel secure in the knowledge that I’m using a genuine product as you see some shady products online. If y... See more
Starting from the beginning, back in March. The initial assessment was thorough, as it should be for any prescribed medications. Since then, I had to get in touch with the team at Bolt quite a few tim... See more
They are very good at reminding you when to purchase your next doses but not so good when you need a replacement sharps bin. They just point you to your local authority or require you to pay extra.... See more
Company replied
Company details
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The reminders for when my jabs are due…
The reminders for when my jabs are due are perfectly timed.
8 June 2026
Excellent communication all the way…
Excellent communication all the way through. Competitive prices. Excellent customer service.
9 July 2026
I recommend Bolt
So easy to use Bolt. They are very reliable and always let me know when to reorder my meds. My orders are delivered on time, are well packaged and I get a message to say when they will arrive.
Professional help is always available if required. Definitely recommend Bolt.
12 July 2026
Great communication
Great communication, not pushy for sales.
Very reliable, efficient, great notification of deliveries and delivery service very good 👍
12 July 2026
The weight loss has been constant with…
The weight loss has been constant with no side effects. Family are noticing the difference in my appearance and I'm feeling more confident in myself alot more than I have for many a year. Thanks also for the ongoing support that you give
12 July 2026
It's just so easy to stay on track
It's just so easy to stay on track, support is important and I have that
9 July 2026
Cheaper than all the other pharmacies…
Cheaper than all the other pharmacies out there. Quick process every 4 weeks.
28 June 2026
It's easy to do and turns up on time…
It's easy to do and turns up on time payment taken on on time so you don't forget your next pen .
9 July 2026
Great service
Great service, reasonable pricing. Clinician available via email for any questions. Thank you!
12 July 2026
Great customer service.
31 May 2026
Extremely helpful.
8 July 2026
Delivered the parcel to the wrong…
Delivered the parcel to the wrong address and marked it as received! Will be cancelling the service!
Still no response. Customer service replied to my review in public to show that they care but the matter is still unresolved.
27 June 2026
Unprompted review
Reply from Bolt Pharmacy
Murtaza, we're sorry this is still sitting unresolved. That isn't good enough, and we don't want another public reply to be the only thing that moves here.
Our escalations team will be reaching out to you personally to take ownership of this and make sure it is properly sorted on your account.
The Bolt Team
I feel more comfortable in my clothes…
I feel more comfortable in my clothes now and this makes me feel more confident. I have gone down a size and feel much happier. Thanks for all your help.
8 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.