From the first time I was in contact with Bolt Pharmacy I felt I was an individual person not simply one on a list. The help, advice and support has been nothing short of fabulous. In 18 months... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Had issues with delivery on most occasions having to get delivery to local P/ office And no information regarding change of injection system on 7.2 mg thought I should have been informed of the chang... See more
Bolt are really safety conscious. They are careful to check your medical history ensuring the medication is suitable for you. They constantly check with you for any side effects and how you are feel... See more
I had been using the product for 3 weeks, used the final injection on a Saturday. Contacted Bolt by email late on Saturday when I realised that I hadn't received my next delivery. Within a 10 minutes... See more
Company details
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Easy to use weight going off as…
Easy to use weight going off as expected bolt have been very helpful
13 July 2026
I get text reminders and if I have…
I get text reminders and if I have query they respond very quickly & always manage to answer me query and help with my deliveries when I have had to go away . They appear knowledgeable & kind
10 July 2026
It's nice to know that all checks are…
It's nice to know that all checks are done with your GP before prescribing and one prescription has been confirmed it's very easy to re-order.
13 July 2026
Firstly your reminders for the next…
Firstly your reminders for the next order....we get so caught up in life it's easy to forget, thank you. I have found my experience with Bolt Pharmacy, easy, professional and courteous.
13 July 2026
items arrive promptly
items arrive promptly, questions were asked before I restarted treatment
10 July 2026
Easy to use website
Easy to use website, fast ordering & delivery, affordable monthly payments
10 July 2026
Great service
I find the team very friendly and easy to deal with. The medication was prescribed quickly but thoroughly assessed before so I am confident I got the right support there. The deliveries are organised very quickly and there is an option to collect them which is great as I am not always at home.
12 July 2026
DO NOT ORDER, FAULTY PRODUCT
Cowboys! Do not order from this pharmacy. I was sold a faulty mounjaro pen, they have said I need to contact the manufacture and sort this with them directly?!? I contacted the manufacturer, they logged everything l, confirmed the pen is faulty but they need to investigate why it is faulty which can take over 50 days?!?! meanwhile bolt will not replace or refund until this process is completed. I have cancelled my prescription and requested a refund, I have not received this refund. This is dangerous to not provide another pen, as you’re not supposed to go longer than 11 days without taking your medication. DO NOT ORDER FROM BOLT cowboys unless you want a dodgy pen.
13 July 2026
Unprompted review
Reply from Bolt Pharmacy
Cassandra, we're sorry to read this. A device issue involving the manufacturer's inspection process can take time, and we hear how frustrating that feels when you're mid-treatment. But it shouldn't mean you're left without proper support from our side throughout.
Our escalations team will be in direct contact with you to take a proper look at your account and make sure everything is being handled with the urgency it needs.
The Bolt Team
Just great overall.
10 July 2026
They did all proper checks with my gp…
They did all proper checks with my gp as I do take lots of medication
Very professional
13 July 2026
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