Excellent service from start to finish. We used their storage container at Treforest while we were moving, and found them to be reliable, friendly, and professional throughout. We have also had our ca... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cardiff Blue storage is an excellent facility. We feel very reassured that our caravan is safe there with the CCTV and controlled entry/exit with on site security staff. The office staff are very ple... See more
Company replied
We’ve used Blue Self Storage for a number of years with previous caravans. We’ve recently changed from Motorhome to Caravan and I must say the transfer was seamless. Staff were really helpful and fr... See more
Company replied
Not my first review for Blue Self storage. But seriously, this is a great business. Friendly knowledgeable staff, and needless to say, a great and very secure camper van storage facility. Highly recom... See more
Company replied
Company details
Written by the company
Formerly Cardiff Self Storage, we have been operating from our flagship Wentloog site since 1988. We offer smart and affordable storage. Our site offers 24/7 365 security controlled access including patrol dogs and hi-tech CCTV. Great value storage units, caravan & motorhome storage, car storage (both domestic and fleet), HGV storage, compound space, whatever your storage requirements we can help. We hold the UK Container Operator site of the year award 2023 and are proud to be the first site in Wales to achieve a Platinum award, the highest possible accreditation from CaSSOA.
Contact info
Wentloog Avenue, CF3 2ER, Cardiff, United Kingdom
- 029 20 361 361
- info@blueselfstorage.co.uk
- blueselfstorage.co.uk
5.0
Excellent
1K reviews
Asks customers to review
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Communication channel was great
Communication channel was great, the Bridgend site and container was immaculate
24 March 2026
Reply from blue self storage
thank you for your lovely review we aim to provide a positive customer experience
Excellent service - 5 *'s
Excellent service from blue self storage in arranging storage of a caravan. They were very accommodating, the sign up process was quick and simple, and it's a very secure site providing me with confidence the caravan will be safe and secure. Special thanks to Bernadette who was excellent throughout! Thanks, Gareth
25 March 2026
Unprompted review
Reply from blue self storage
thank you for your lovely review, we hope you enjoy storing your caravan at blue self storage
Excellent customer service
24 March 2026
Unprompted review
Reply from blue self storage
thank you for your response :)
Cabins
Very helpful easy to book a cabin location fab easy to access and I received a phone call the following day after booking asking was all ok if I needed anything just to ring the office cabins are very nice and the site is well looked after would definitely recommend if anyone is looking for a cabin
22 March 2026
Unprompted review
Reply from blue self storage
thank you for your review, we are glad to hear we had such a positive exeperience at blue self storage
Reply from blue self storage
thank you for your 5 star review we are happy we could help provide a strorage solution
Really helpful staff change my unit…
Really helpful staff change my unit within second due to not being able to access the one I was allocated but was resolved in seconds!👌
25 February 2026
Unprompted review
Reply from blue self storage
Hi Wesley we are glad to hear you found our staff helpful we always aim to give a positive experience thank you for your review
Great staff!
Bernadette and the team are super helpful. The storage area is safe and secure with caravan washing facilities on site too. Recommend this storage facility highly.
17 March 2026
Unprompted review
Reply from blue self storage
Thanks for your review Sue, Bernie is just the best. So pleased that you are happy with the facilities on site, let us know if you need anything.
Many thanks
Team blue
I have Motorhome storage which is…
I have Motorhome storage which is excellent. But needed self storage for house move, booked online on a Saturday drive to storage in the afternoon, was given container number and lock, all super efficient. Highly recommend blue self storage.
Thank you
14 March 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. So pleased we could help you! Don't forget you will be a £50 credit to your account on month 3 as you have both motorhome and unit storage. Thanks Sharon
Accommodating & Helpful
The team at Blue Self Storage were a great help for "An Emergency Storage Solution", they managed my situation perfectly and Bernadette saw to all my needs. Top job!
9 March 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We are more than happy to store your vehicle and give you peace of mind! Kind regards, Sharon
Recommend 100%
Quick set up, easy access to sites. No issues staff are friendly and accommodating, would recommend. Whole processes has been very easy.
13 March 2026
Unprompted review
Reply from blue self storage
So pleased that you found the process straightforward Ethan, let us know if you need anuything else.
Many thanks
Alex
Courtney was very helpful with a…
Courtney was very helpful with a walkthrough on the phone as ours is a remote facility and explained everything clearly. Everyone involved with getting me started were very helpful. Excellent customer service.
13 March 2026
Reply from blue self storage
Thank you for such a lovely review. So pleased that you found the teamand Courtney so helpful.
Many thanks
Alex
Easy to use website
Easy to use website, very clear about costs and charges. Booking online was fast and easy. Great prices and in person follow up call the next day from the branch. Highly recommended
12 March 2026
Unprompted review
Reply from blue self storage
Thanks for taking the time to do a review Ceri, sopleased that you foudn the system strraightforward to use.
Thanks again
Team blue
Reply from blue self storage
Thank you for the 5-star review! We're really happy to hear you found our service fast and effective.
We understand that pricing is always an important factor, and we do our best to ensure the quality, speed, and reliability of our service make it worthwhile.
We truly appreciate you taking the time to leave your feedback.
Customer service
Communication with the company is always a pleasure, very happy with the service they provide, 5 * customer services
9 March 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We have a great team in customer service and security who are always happy to help! Regards Sharon
Great service
2 March 2026
Reply from blue self storage
thank you for choosing blue self stroage to store your items : )
My request was dealt with quickly and…
My request was dealt with quickly and promptly with a very friendly response by Sharon
6 March 2026
Unprompted review
Reply from blue self storage
Thank you so much for your 5* review. I'll keep an eye out on an end of row plot for you! Regards Sharon
Great Customer Service Experience
Courtney had a lovely manner on the call. She was very professional, efficient and knowledgeable.
She was empathetic to my stressful day trying to organise bringing our caravan back to storage for a service and advised me of the protocol which I was not previously aware of. She also advised that we could take advantage of the Blue Storage Facebook Page to advertise our caravan after deciding to sell it as we do not use it enough due to busy schedules . This was reassuring as we were disconcerted with wondering how we would go about marketing it for sale. Thank you Courtney for your help today
5 March 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. Courtney is a much valued member of staff. Hope you get lots of interest in your caravan. Regards, Sharon
Bernie very helpful
Hi dealt with Bernie in changing my entrance and leaving card details with the new private reg of my Motorhome which is on site at wentlog
Bernie was very professional and helpful in sorting this for me
Thank you
5 March 2026
Unprompted review
Reply from blue self storage
Thank you for the 5* review. Bernie is a much valued member of the team. Hope you get a trip out in your new motorhome as the weather is starting to get better! Regards, Sharon
Great comms and easy booking system.
Great comms and easy booking system.
5 March 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We have worked hard to make our booking system as simple as possible. Reagrds, Sharon
Needed to change vehicle over in…
Needed to change vehicle over in storage staff are very helpful and quick to respond. Very happy with the services we receive. Can highly recommend.
4 March 2026
Unprompted review
Reply from blue self storage
Thank you so much for doing a review for us, so pleased that the service we provided met your expectations. Let us know if you need anything else.
Mnay thanks
Team blue
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