The health consultant, Neil C., was friendly and informative and put us at our ease, explaining exactly what was going on at every step of the appointment. From past experience, reports are sent o... See more
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Sharon at View Hotel, Eastbourne today was brilliant. She explained everything very thoroughly and was very patient. I was a slow bleeder which she explained was as I had been a blood donor. This requ... See more
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Leanne who did my Wellness checks at Marriott Hotel, Gateshead was brilliant. Made me feel comfortable from the off. Explained everything clearly, l could ask anything. Someone who is petrified of nee... See more
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My annual health check with Richard today. Thoroughly professional throughout and so relaxing I had my lowest ever BP reading! Looking forward to getting the results and comparing to last year's resul... See more
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Company details
About Bluecrest Wellness
Written by the company
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contact info
5-9 Liverpool Gardens, BN11 1RY, Worthing, United Kingdom
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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My experience from start to finish was…
My experience from start to finish was exceptional. Huge mentions to Roua at the Borehamwood branch who made the whole process smooth and convenient!
26 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon David,
We’re delighted to hear that you had such an exceptional experience from start to finish.
It’s wonderful to know that Roua made the whole process smooth, convenient, and enjoyable for you. Providing a professional, friendly, and reassuring experience is incredibly important to us, so we're pleased to hear that Roua helped make your appointment such a positive one.
We’ll be sure to pass on your kind words to Roua at our Borehamwood venue, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. Your comments and recognition are greatly appreciated by the whole team.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
First Bluecrest appointment with Jodie Evans: With me, an anxious patient!
Had my first Bluecrest Health Assessment on Monday(yesterday) (performed by Jodie Evans) and she was informative, patient and thorough. I get veeery anxious for health appointments but still wanted an MOT, and considering I didn’t really 100% know what to expect, I found the process in the room and with Jodie calm, structured and everything was explained (right down to the types of equipment used and why). In fact, I left feeling quite pampered and inquisitive about everything!
For anyone wanting a run down on what to expect, I’ve written my experience (in order) here for any fellow anxious humans! (I got the Active package with an extra blood test add on). Some branches or nurses may do a different order or depending on your package, you may get similar or different tests:
You are called into the room by the Health Assessor/Nurse and there will be different bits of equipment around the room. This is not as scary as it might seem! Your assessor or nurse will introduce themselves, ask you to confirm your basic details and ask you some screening questions with regards to any previous health issues, family history, certain lifestyle habits and opens the floor for any questions you may have. (You may be given the option to choose an add on service if you wish but do not have to accept). You will then be asked to remove your shoes where your height will be taken. After this, you’ll be asked to step onto Biometric scales. Once you are done with these, your blood pressure is taken. You are then able to get up onto the bed and will be asked to lay on your back and to relax as much as you can whilst your ECG is performed. This is done via sticky pads which are stuck onto your arms and legs only. This is about a 30 second snapshot of your hearts rhythm, and your assessor may choose not to speak to you or engage with you during this as the aim is for you to stay as relaxed and calm as possible whilst laying as still as possible. From this, you will swiftly move onto your blood test. If you are somebody who is phobic of needles of has a history of fainting - don’t worry. You are given plenty of time to have a moment if you need to. After your blood test, you will bring yourself back to the chair and a lung function test will be performed. This involves blowing into a tube hard and fast, as best you can. You get 3 attempts of this, and your best reading will be the one used within your results. Your nurse or assessor may ask you to read out to them the percentage that the tube has given you on the little screen. Unless you have purchased further add ons - this is my experience of the full run down of the Active assessment as of 2026.
All-in-all, it took around 20-25 minutes and I received some results the same day, such as my biometric age, blood pressure, biometric scale measurements, BMI. Today, I received some information about my heart, I just await my blood results and other organ functions.
In my opinion, absolutely well worth doing, especially if you’re just wanting to have annual MOTs.
Sorry this is a bit long but I myself always appreciate detailed reviews and especially regarding things I’m naturally weary of. Thank you to Jodie and Bluecrest for their services and experiences they provide. 💙🌱
24 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Paige,
We're absolutely delighted to hear that you had such a positive experience during your first Bluecrest Health Assessment.
It’s wonderful to know that Jodie helped make the appointment feel calm, structured, and reassuring, particularly as you were feeling understandably anxious beforehand. Taking the time to explain each stage of the assessment, answer questions, and help customers feel at ease is incredibly important to us, so we're thrilled to hear that Jodie's patient, informative, and thorough approach made such a positive impression.
We're also incredibly grateful for the time and effort you have taken to share such a detailed account of your experience. We know that many people feel nervous about health appointments, particularly when they are attending for the first time, so your thoughtful explanation of the assessment process will no doubt be invaluable to others who may be feeling the same way.
It's fantastic to hear that you left feeling informed, reassured, and even a little pampered, and that you found the assessment worthwhile as part of your ongoing approach to monitoring your health.
We'll be sure to pass your wonderful feedback on to Jodie, who I'm sure will be delighted to hear how much her care and professionalism meant to you.
Thank you again for your kind words and for recommending Bluecrest. We look forward to supporting you with your health journey in the future.
If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
What made my experience great was…
Sunita's professional, empathetic and reassuring approach throughout the medical assessment. She took the time to listen, made me feel comfortable and explained everything clearly.
The assessment felt seamless, leaving me feeling well cared for and very satisfied with the overall experience.
14 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Dorcas,
We’re delighted to hear that you had such a positive experience with Sunita during your assessment.
It’s wonderful to know that her professional, empathetic, and reassuring approach helped you feel comfortable throughout the appointment. Taking the time to listen, explain each stage clearly, and ensure our customers feel supported is incredibly important to us, so we're pleased to hear that Sunita delivered such a high standard of care.
We're also delighted that the assessment felt seamless and left you feeling well cared for. Providing a positive and reassuring experience from start to finish is something we strive for, so it's fantastic to know that this was reflected in your visit.
We’ll be sure to pass on your kind words to Sunita, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Dan was very helpful with his advice.
24 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Kenneth,
We’re delighted to hear that Dan was able to provide helpful advice during your appointment.
It’s wonderful to know that you found his guidance valuable. Helping our customers better understand their health and providing clear, informative support is incredibly important to us, so we're pleased that Dan made such a positive impression.
We’ll be sure to pass on your kind words to Dan, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
I had a health check with Dan Porter at…
I had a health check with Dan Porter at Cooden Beach Hotel. He was very thorough and engaging making me feel at ease to speak openly. He was very efficient in terms of undertaking the necessary tests, the results I have already started to receive on the MyWellness site.
24 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Kevin,
We’re delighted to hear that you had such a positive experience with us.
It’s wonderful to know that Dan was thorough, engaging, and helped you feel comfortable enough to discuss your health openly. Creating a relaxed and supportive environment is incredibly important to us, so we're pleased that this was reflected throughout your assessment.
We're also delighted to hear that the appointment was carried out efficiently and that you have already started receiving your results through MyWellness. Providing prompt access to health information is an important part of the service we offer, so it's great to know that everything is progressing smoothly.
We’ll be sure to pass on your kind words to Dan, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Sunita is a great practitioner!
Sunita was fantastic! Really kind and caring and lovely to talk to.
I was well informed and advised on tests that would benefit me based on my symptoms too. She went above and beyond in my consultation and it was a pleasure to speak with her. :)
14 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Sophie,
We’re delighted to hear that you had such a positive experience with Sunita during your appointment.
It’s wonderful to know that Sunita was kind, caring, and a pleasure to talk to. Helping our customers feel comfortable, supported, and well-informed is incredibly important to us, so we're especially pleased to hear that they took the time to discuss your symptoms and provide guidance on the tests that may be most beneficial to you.
We're delighted that you felt Sunita went above and beyond during your consultation. We’ll be sure to pass on your kind words, and I'm sure they will be thrilled to receive such positive feedback.
Thank you for taking the time to share your experience. Your comments are greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Oh dear…
I had my initial test on 31st March 2026 but did not get my results until the end of June after a second assessment on 8th June 2026.
A series of blunders and cancellations by their staff caused this delay and I sent a detailed letter of complaint to Dominique Kent the CEO and two months later haven't even had the courtesy of a reply.
I have been a customer for many years and usually been very satisfied but this time it was a shambles
31 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon John,
Thank you for taking the time to leave us your review. We are very sorry to hear that you are not happy with your experience with us. We would like to look in to that for you. I tried to call you this afternoon and have left a voicemail. I will call you again tomorrow, hopefully at a more convenient time. If you would like to call us please feel free to do so, the best contact number is 0800 6522 183. You can ask for me, Rob, or my colleague, Thomas and we will be happy to discuss your experience and any concerns.
Thank you again,
Kind Regards
Rob
Thorough and competent
Suhail explained everything very thoroughly and was an excellent phlebotomist!
23 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Beverley,
We’re delighted to hear that you had such a positive experience with Suhail during your appointment.
It’s wonderful to know that they explained everything thoroughly and helped you feel informed throughout the assessment. We're also pleased to hear your comments about their phlebotomy skills. We understand that having blood taken can sometimes be daunting, so it's great to know that the process was handled so professionally.
We’ll be sure to pass on your kind words to Suhail, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. Your comments are greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
its a real shame that blue crest…
its a real shame that blue crest customer service is so bad....I'm really thinking of going completely with BUPA.....the person that did the tests was good, but blue creast are part of easyfunding which i use to help fund my 8 years old girl guides with all voluntary workers. Bluecrest are signed up to it but refuse to pay even though its a tiny amount and i paid my bill immediately and alsi the subscription it makes me copncerned about what sort of company they really are.
23 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning Paul,
Thank you for taking the time to share your feedback.
We're sorry to hear that you have been left with this impression of Bluecrest, particularly as you were pleased with the Health Assessment Specialist who carried out your appointment.
We would really like the opportunity to better understand what has happened and review the concerns you have raised. Unfortunately, we have been unable to locate your account from the information available within your review, which means we have not been able to contact you directly.
If you would be willing to discuss your experience with us, we would greatly appreciate it if you could either contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI), or provide a contact number so that we can reach out to you directly.
We genuinely want to understand your concerns and see how we can help.
Warm regards,
Thomas
Great experience
Great experience, Ruth was super professional & friendly.
21 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Alex,
We’re delighted to hear that you had a great experience during your appointment.
It’s wonderful to know that Ruth was both professional and friendly throughout your assessment. Helping our customers feel comfortable, informed, and well looked after is incredibly important to us, so we're pleased to hear that Ruth made such a positive impression.
We’ll be sure to pass on your kind words to Ruth, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. Your comments are greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Ruth and Jules were fantastic
Ruth and Jules were fantastic, made me feel at ease and were so knowledgeable. 😄👌😍
7 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Steven,
We’re delighted to hear that Ruth and Jules made such a positive impression during your appointment.
It’s wonderful to know that they helped you feel at ease and that their knowledge and expertise contributed to such a positive experience. Providing a friendly, reassuring, and informative service is incredibly important to us, so we're pleased to hear that this was reflected throughout your assessment.
We’ll be sure to pass on your kind words to Ruth and Jules, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. Your comments are greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Thankyou Heidi s x
I had my assessment with my daughter this morning Heidi was warm , friendly and very knowledgeable. My daughter was nervous having her blood taken but Heidi made her feel at ease . Great experience
19 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon Hannah
Thank you for your rating and for taking the time to leave a review.
We're delighted to hear that Heidi helped both you and your daughter feel comfortable and at ease during your appointments. We'll be sure to share your kind comments with her.
Kind Regards,
Rob
Heidi was excellent
Heidi was approachable, friendly and put me at ease (not great with blood tests). Explained everything well and set expectations for results.
19 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon Chris,
Thank you for your rating and for taking the time to leave a review.
We're delighted to hear that Heidi helped you feel at ease throughout your appointment. We'll be sure to share your kind comments with her.
Kind Regards,
Rob
Bluecrest testing in Bristol
Great experience with Joji in Bristol, friendly & professional with a lot in insight into the tests themselves and what they would show me about my health. I have since received my report which is very in-depth & informative. Will definitely use Bluecrest again in the future.
7 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your rating and for taking the time to leave a review.
We're delighted to hear that Joji provided such a friendly and professional experience. We'll be sure to share your kind comments with him, and we're pleased to know you'll be choosing Bluecrest Wellness again in the future.
Kind Regards,
Rob
Reply from Bluecrest Wellness
Good afternoon Johan,
We’re delighted to hear that you had such a positive experience with Sunita during your appointment.
It’s wonderful to know that she was knowledgeable, efficient, and provided such excellent service throughout your assessment. Helping our customers feel informed, comfortable, and well looked after is incredibly important to us, so we're pleased to hear that Sunita made such a positive impression.
We’ll be sure to pass on your kind words to Sunita, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
This is now Disappointing experience after using Bluecrest three timesmy third health assessment…
This is now my third health assessment with Bluecrest, and unfortunately I feel the service and overall experience simply do not match the price being charged.
This time I paid £308 in total, which included £75 for a GP consultation. I was very disappointed to discover that the consultation is only 15 minutes. For £75, that already feels extremely poor value for what is essentially a very short conversation about results I have paid hundreds of pounds to obtain.
The process of actually arranging the consultation makes it even worse. I had to wait for my results to become available before I could proceed, and rather than being presented with available appointment times and simply choosing one that suits me, I was allocated a time. If that time isn't convenient, I then have to call another telephone number to rearrange it. In 2026, for a private healthcare service at this price point, I genuinely don't understand why customers cannot simply select an available GP appointment online.
The physical environment was disappointing as well. My assessment was at a Zone 1 London location, yet the room I was seen in was in poor condition and parts of it looked like they were falling apart. When you're paying hundreds of pounds for a private health assessment, you expect a clean, professional and appropriately maintained clinical environment. The location may sound premium on paper, but the room certainly did not feel premium.
What frustrates me most is that I've used Bluecrest three times. I'm not a first-time customer judging the company from a single experience. I've repeatedly chosen them and paid for their service, yet I don't feel that repeat customers are treated particularly well or that the overall experience reflects the amount of money being spent.
The actual health report contains a lot of useful information, and this review isn't a criticism of every individual member of staff. My issue is with the overall service surrounding the assessment: the pricing, the very short paid GP consultation, the unnecessarily awkward booking system and the standard of the venue.
At £308, I expected the experience to feel like professional private healthcare. Instead, too much of it feels cheaply organised despite the premium price.
After three assessments, I'm now seriously questioning whether I would use Bluecrest again.
12 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share such detailed feedback.
Firstly, I would like to sincerely apologise that your most recent experience did not meet your expectations. We are particularly concerned to hear that, after three assessments with Bluecrest, you feel that the overall service no longer reflects the level of quality or value you would expect.
We appreciate the concerns you have raised regarding several aspects of your experience, including the GP consultation, the booking process, the condition of the venue, and the overall customer journey. We can understand why these issues would be frustrating, especially as a returning customer who has continued to place their trust in us over a number of years.
We genuinely want the opportunity to review your experience in full and see what we can do to put things right. To allow us to investigate further, we have requested some additional information so that we can locate your account and the assessment in question. Once we have this information, we will be able to carry out a more detailed review of the concerns you have highlighted.
Thank you again for taking the time to raise these issues with us. Customer feedback is invaluable in helping us improve our services, and we appreciate the honesty and detail you have provided.
We hope to speak with you soon and work towards a resolution.
Warm regards,
Thomas
Friendly and informative health review
Friendly and informative health review. Sally and Sharon provided all necessary information and answered the questions that I had.
17 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon David,
We’re delighted to hear that you had such a positive experience during your health assessment.
It’s wonderful to know that Sally and Sharon were both friendly and informative, taking the time to provide all the information you needed and answer your questions. Helping our customers feel informed, supported, and comfortable throughout their appointment is incredibly important to us, so we're pleased to hear that this was reflected in your experience.
We’ll be sure to pass on your kind words to Sally and Sharon, who I’m sure will be delighted to receive your feedback.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
The location in east Edinburgh was easy…
The location in east Edinburgh was easy to find and parking was simple. Kirsty was an excellent host, very friendly and professional, making me feel comfortable and clear with instructions.
16 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Adam,
We’re delighted to hear that you had such a positive experience during your appointment.
It’s wonderful to know that the venue was easy to find and that parking was straightforward, helping to make your visit as convenient as possible. We're especially pleased to hear that Kirsty provided such excellent service, with their friendly and professional approach helping you feel comfortable and well-informed throughout the assessment.
We’ll be sure to pass on your kind words to Kirsty, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. Your comments are greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Great service and comprehensive check up
Jodie Evans was welcoming, warm, and professional. She clearly explained what was involved and put me at ease straight away. The Blue crest Wellness Health Assessment gives you a comprehensive and easy to understand set of results and pointers for improvement.
29 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Ian,
We’re delighted to hear that you had such a positive experience with Jodie during your appointment.
It’s wonderful to know that Jodie was welcoming, warm, and professional, and that they helped put you at ease from the outset. Taking the time to clearly explain the assessment process and ensure our customers feel comfortable throughout is incredibly important to us, so we're pleased to hear that this was reflected in your experience.
We're also delighted that you found the Health Assessment results comprehensive, easy to understand, and helpful in identifying areas for improvement. Providing clear and actionable health information is a key part of what we do.
We’ll be sure to pass on your kind words to Jodie, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Great and efficient
Sharon J was very friendly and approachable. Felt at ease
16 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Antoinette,
We’re delighted to hear that Sharon made such a positive impression during your appointment.
It’s great to know that her friendly and approachable manner helped you feel comfortable and reassured throughout the assessment. We understand how important it is to feel at ease during a health check, so we're pleased that Sharon helped create such a relaxed and welcoming experience.
We’ll be sure to share your kind feedback with Sharon, who I'm sure will be delighted to receive it.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
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