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Review summary

Created with AI, based on recent reviews

Looking at 491 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the product's quality, noting positive results such as reduced hair shedding, thicker hair, and new hair growth. People frequently recommend the product, with some calling it "life-changing" and effective for various hair concerns. However, a significant number of people were dissatisfied with issues related to their orders, subscriptions, and payments. Many reviewers reported issues with subscription management, including unexpected charges and difficulties with cancellation. Some customers also experienced problems with order fulfillment, including missing items, delayed deliveries, and incorrect products being sent.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers praised its effectiveness, reporting new... See more

Quality

Consumers find quality to be positive, with many reporting that the product works and delivers on its... See more

Order

People report negative experiences with order. Many customers express frustration with unexpected... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unauthorized charges and subscriptions... See more

Reviews shaping this summary

Rated 3 out of 5 stars

EDIT 5th jan 2026 I have received product after about 7 days. Adequately packaged and am going to give them a trial for 2 months. Customer service did get back to me after xmas offering t... See more

Rated 3 out of 5 stars

The shipping is ridiculous. It took more than 2 1/2 weeks to get the product. When it arrived, missing bottle and torn package. I got 2nd shipment and it was worse! Hope after using the product it's... See more

Rated 3 out of 5 stars

The auto ship is automatic and not straight forward to cancel. Do not think that you don't have it if the website says you have no orders. EDIT: Was able to cancel the auto ship before the order wa... See more

Rated 4 out of 5 stars

The softgels were just starting to do the trick. I was seeing less shedding and My hair seemed stronger. Unfortunately I have to stop my subscription due to other health issues that these supplements... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Hair care redefined with simple, natural & clinically-backed ingredients.


Contact info

3.1

Average

TrustScore 3 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered my hair loss product from…

I ordered my hair loss product from Bloom and Bond!
Never received my delivery, they just aren't interested.
This company is definitely a rip off scaming company. Take your money and don't suppy the product! Pure theft.
Feel like a fool as now looking on Trustpilot it can clearly be seen the type of rip-off company they are!
Avoid at all costs!

Having given them and opportunity to put things right and after several emails. They sent me this picture of a front door a had a package! The only trouble being is its not my front door as mine is totally different!
So if you are reading my review! Please do yourself a favour and shop elsewhere!

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Like others I ordered the buy one get free offer. I did not sign up for a subscription, like another recent post I'm very careful about these things.
Their website says I don't have a subscription to cancel and my bank isn't making blocking them straight forward. I have messaged Bloom and Bond but so far no reply.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

An honest review of bloom and bond

There was initially a mix up with my order and I thought I had been scammed. I contacted bloom and bond and after quite a few emails I received my product. The reason for the to and fro emails is because I am in Australia. I returned my product and received a full refund. Initially I had misgivings however bloom and bond came out on top. I have read people accidentally sign up for a subscription so that’s the only thing I would be cautious about but otherwise I give bloom and bond 4/5 stars.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

This company is not right

8This company is not right, do not order, i have have not asked for subscriptions and they have enrolled me on subscriptions taking money out of my bank without my permission which is fraud. I have tried to stop them and no one is answering just a robotic. Stop the order otherwise I will have to get legal advise. I have a stream of emails bavk and forth asking for my refund. Its staring to feel harrasing.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Should have read this 1st

Should have read this 1st! Like others, I have ordered, money debited to my card but then received an email saying the product was still in my basket. It is not in the basket but I have also not received a confirmation with tracking number. Buyer beware.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Placed my first initial order which was but one get one free. Didn't realise this was auto subscription, no where did it inform me of such and they is no record of a subscription on my account and I'm always very careful with subscriptions. More money was taken without my consent, couldn't cancel with bank so have had to cancel my card and email for a refund but now the order has been shipped as no one has responded to my emails. Avoid this company you will be added to subscription

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I am happy with the product & I will…

I am happy with the product & I will most likely use it again once my existsupply is used up. It works very well & I've already noticed I have new hairs growing on my scalp, eyebrows & lots of new lashes aswell, after only 1 month. Does exactly 💯 what it promises. I would personally recommend using this product during perimonopause.
I found the Web site a bit confusing to navigate, but the customer service was excellent & super fast.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Very sly Subscriptions technique. Check your order!

Check your order!
I ordered a pack of tablets to try. Within 3 weeks I received an email stating that my refill oil was out for dispatch.
I emailed advising that I hadn’t ordered these. They replied with I had entered a subscription and that’s why I received 20% off. I did not agree to a subscription so I went on to my account to check, I had no subscriptions on my account and the worrying thing is my card details were stored. I did not agree to having my card details kept on this account. It was a one off payment for a product I was going to try. Why would I agree to a subscription to a product I hadn’t even tried yet???
I explained this to them and asked them to cancel the order and give me a refund but they said I’d agreed to a subscription. Be careful when ordering from these, they are very devious. I would not recommend this company. Very disappointing.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Rip off

Put order in and pressed offer of buy one and get one free but when order confirmation came it had added on a serum and another pack of tablets. What should have been £26 ended up as £61. Tried to contact but no response. Also last time they put me on subscription which I had not agreed to. Not using again. My bank have also charged me purchase fee and transfer fee on all 3 separate transactions as went out not as one amount but 3 separate for one order. Not happy. This should not happen.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

I purchased the vitamins due to the…

I purchased the vitamins due to the advertisement. Shipping took longer than anticipated. Package arrived and it smelled
foul; like something spoiled left in warehouse for years. I did not even bring package into my house because the smell
made me throw up. Package was not even opened. I contacted customer service. Took 2-3 business days for a response. Answered their question and another 2-3 days. They they want batch number. Sent pictures of the items showed that it was closed and they offered 50% back. The excuse they gave for the smell no sorry I have have other vitamins and never did a smell/odor comes even outside the packaging.

6 April 2026
Unprompted review

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