Blondies Kitchen Reviews 

179
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

the make your own cookie dough pot becomes overwhelmingly sweet and tastes almost entirely of sugar after a couple of bites and every bite is just crunching like sugar in my mouth. It’s also advert... See more

Rated 5 out of 5 stars

Blondies never disappoints. Everything arrived right on time for Valentine’s Day and was fresh, indulgent and beautifully presented. The Cookie Dough Truffles are unreal!!! and the Strawberry Dates... See more

Company replied

Rated 5 out of 5 stars

Ordering a cookie to be delivered in a heatwave isn’t great but the Blondies Team contacted me to get if I could delay my order to coincide with slightly cooler temperatures. I agreed, and it was comp... See more

Company replied

Rated 5 out of 5 stars

I took part in a cake and sip event in April in total their was 9 of us booked in I went on my own and was warmly welcomed the whole experience was amazing couldn’t ask for a better night out and on t... See more

Company details

  1. Bakery
  2. Cake Shop
  3. Cookie Shop

Written by the company

THE UK'S FIRST & ONLY MILK AND COOKIE BAR. Freshly baked cookies, cookie dough, cookie cups cakes available for next day delivery online and at our flagship stores. All of our cookies are hand rolled, finished and baked fresh daily. Unlike other large chains, we are a small batch bakery using quality ingredients including pure butter, unrefined sugar, Cotswold flour and free range eggs. We individually roll each cookie dough ball and weigh every chocolate chip (amongst other toppings) into our cookies for perfect eating every time. Our flavours change seasonally and we love coming up with new cookie twists.


Contact info

3.9

Great

TrustScore 4 out of 5

179 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

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3.9

All reviews

(179)

26 reviews in the last 12 months

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Rated 3 out of 5 stars

Lovely taste

Lovely taste, delivery was quick and packed well. Only criticism is the picture I thought I was getting didn’t match the actual one I received. The picture showed whole mini Easter eggs all over the cookie but I only got a few broken ones on mine 😟

6 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Sue, thanks for your feedback, great to hear you enjoyed your cookie! Thank you for feedback about the cookie and the mini eggs, I will share this with our bakery team, and we look forward to baking for you again soon!

Rated 5 out of 5 stars

7” cookie got my vote

Won a Vodafone prize of a7” cookie. Arrived quickly in a nicely presented box. Inside, the cookie was wrapped and was intact. It was the right balance between chewy and crispy and enough to split into 4 decent portions. Taste was great and it had that home cooked feel. Would definitely recommend as a nice treat.

5 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Phil, really great to hear you loved your cookie, we pride our cookies on that home baked feel, so glad you agree! We can't wait to bake for you again!

Rated 5 out of 5 stars

Giant cookie was brilliant

Giant cookie was brilliant! Delivery was next day, well presented, really like the branding and the kids loved the mini eggs cookie! Highly recommended!

6 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Chantal, really great to hear your kids loved your cookie, we can't wait to bake for you again!

Rated 2 out of 5 stars

100% honest

To be 100% honest, these cookies were part of a Vodafone freebie, and we would NEVER pay £18 for a cookie.
Once we received we were so glad we didn't pay.
Sorry guys, but I ate about 1/3rd of mine and asked my daughters if they wanted the rest to share.
They had ordered their own, ate about half, and declined mine.

The taste was not good, and feedback from the family was 'eggy'.

If you can make a profitable business from this then all strength to you, but we can't imagine repeat customers... Only those who thought it was a good idea until realising otherwise.

Good luck, but we're out, and could never recommend.

5 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Mark. Thanks for taking the time to leave your feedback, we are grateful for all comments as it helps us strive to do better. We are sorry to hear the 7 inch cookie didn't meet your expectations. We use organic Cotswold flour, unrefined sugar, free range eggs and pure butter in the base of all our cookie doughs, for the best quality product and we are sad you didn't enjoy it! If you email us at info@blondieskitchen.co.uk with any images you have of the cookies you received, that would really help us investigate this further. Hope to hear from you directly, Lisa.

Rated 5 out of 5 stars

Delicious and tasty

A delicious and tasty yummy cookie

3 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Gerry, really great to hear you loved your cookie, we can't wait to bake for you again!

Rated 5 out of 5 stars

Vodafone offer

Delicious cookie and fast delivery

7 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Madeleine, really great to hear you loved your cookie, we can't wait to bake for you again!

Rated 4 out of 5 stars

Wonderful tasting Cookie

Wonderful tasting Cookie, My first experience of ordering through Blondies and will Certainly not be my last as they are delicious.
My only real grumble was the evri Delivery it did take three days to arrive at my collection point, but it was still delicious.

5 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Mark, thanks for your review about your cookie, great to hear it was wonderfully tasty! Thank you for the feedback about Evri, we will pass that onto our logistics team, thank you!

Rated 5 out of 5 stars

Received a cookie as part of a…

Received a cookie as part of a promotion - but!!!! Fabulous cookie. Arrives super quick and was utterly delicious. I’ll definitely place an order again. Many thanks!

7 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Rachel, thanks for your review. So great to hear you loved your delicious cookie, and we are looking forward to baking for you again soon!

Rated 1 out of 5 stars

Poor service.

Got a cookie delivered from here as a Vodafone promotion. The box got delivered and had a bug inside so we binned it and I contacted Blondies Cookies straight away only to be told there’s nothing we can do as it was a Vodafone promotion and it’s 1 per customer. Will not be ordering from them again and would not recommend them either due to appalling customer service. Would also like to add the 7” cookie I got sent was nowhere near worth the £18 it says it usually costs.

4 March 2025
Unprompted review
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Reply from Blondies Kitchen

Hiya, thank you for your email to Blondies Kitchen. As we’ve discussed on our email exchange, no one was home to accept the delivery, and Evri will endeavour to leave items in a safe place if no one is home.

As this was a free promotional offer, there was no fee charged at all to you, so we are unable to resend. However, we have offered you a discount code to use on the website as a gesture of goodwill.

We are really sorry that you felt the customer service wasn’t what you were hoping for, but as explained, as our items are perishable, if no one is home to receive it, our courier endeavour to leave the item in a safe place, which was outside unfortunately. As it’s a promotional offer, we can’t resend the item but we hoped a discount code off a future order would be satisfactory.

Thank you, Lisa

Rated 5 out of 5 stars

Wonderful valentines cookie

Wonderful valentines cookie. Excellent quality and taste. Delivery was disappointing as the delivery company left the box outside and didn’t even ring the doorbell first. I only knew they had been delivered when I received their email saying that the package had been left in a ‘safe place’ - my driveway!

12 February 2025
Unprompted review
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Reply from Blondies Kitchen

Hello Pauline. Thank you for your review and we are so pleased to hear you loved your Valentines cookie! Thank you for letting us know about the delivery experience, we will be sure to pass that on to our courier. We look forward to baking for you again soon Pauline!

Rated 5 out of 5 stars

Amazing cookies

Amazing cookies! So easy to order, prompt delivery, well
packaged and straightforward to bake at home with excellent results. Originally ordered as a treat for Christmas but had to come back for a second helping.

14 February 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Amy, thank you so much for leaving a review. It's great to hear you found it easy to order your cookies, and lovely to see you came back for some more cookies after Christmas! We really look forward to baking for you again soon Amy.

Rated 5 out of 5 stars

Valentine’s Day order

Ordered a heart shaped cookie for Valentine’s with a personalised photo on it. It looked lovely and tasted amazing! Thank you ⬇️🎉☺️

14 February 2025
Unprompted review
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Reply from Blondies Kitchen

Hi Jasmin, thanks so much for leaving your review and great to hear you loved your cookie! The personalised photo is a great touch for these cookies. We look forward to baking for you again soon Jasmin!

Rated 5 out of 5 stars

This is my second year buying the red…

This is my second year buying the red velvet cookies. Gorgeous packaging and the quality is amazing. Highly recommend this brand. Delivery is accurate as in the delivery day you choose is the day they are delivered.

11 February 2025
Unprompted review
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Reply from Blondies Kitchen

Thank you for taking the time to leave a review, we hope you enjoy your cookies and can't wait to bake for you again soon!

Rated 4 out of 5 stars

Great cookies - treat yourself!

Great cookies - prompt delivery in quality packaging.
Ordered the “film night” box. Cookies and dips were lovely - the only slight negative is there was not enough dip for the amount of cookies.
Might just be me being too greedy but for the price you would expect enough.

8 February 2025
Unprompted review
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Reply from Blondies Kitchen

Thank you for taking the time to leave a review, we hope you enjoy your cookies and can't wait to bake for you again soon!

Rated 5 out of 5 stars

My go to gift

Fantastic biscuits. Have ordered the 50 piece selection box several times and they never disappoint.

18 January 2025
Unprompted review
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Reply from Blondies Kitchen

Thank you for taking the time to leave a review, we hope you enjoy your cookies and can't wait to bake for you again soon!

Rated 5 out of 5 stars

Brilliant

Brilliant. Beautifully packaged. Looks amazing & tasted fantastic. TBH I didn’t think large cookies instead of cake was my thing but my daughter wanted it for her 13th birthday. I thought it wouldn’t be great but obvs it’s her choice. I was so WRONG. The cookie was amazing and I am now sold on Blondies Kitchen cookies. Really recommend.

16 January 2025
Unprompted review
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Reply from Blondies Kitchen

Thank you for taking the time to leave a review, we hope you enjoy your cookies and can't wait to bake for you again soon!

Rated 5 out of 5 stars

Amazing - 10/10

These are so easy and high quality. They taste incredible.

13 January 2025
Unprompted review
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Reply from Blondies Kitchen

Thank you for taking the time to leave a review, we hope you enjoy your cookies and can't wait to bake for you again soon!

Rated 5 out of 5 stars

Strangely I don't like mince pies and…

Strangely I don't like mince pies and I'm not fussed about cookies BUT I am addicted to the bite size mince pie cookies (will 2 boxes be enough?) ...slightly chewy perfection.

24 December 2024
Unprompted review
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Reply from Blondies Kitchen

Thank you for taking the time to leave a review, we hope you enjoy your cookies and can't wait to bake for you again soon!

Rated 5 out of 5 stars

Perfect

Perfect, as usual

28 December 2024
Unprompted review
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Reply from Blondies Kitchen

Thank you for taking the time to leave a review, we hope you enjoy your cookies and can't wait to bake for you again soon!

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