Brilliant cook book bought from Freee online, with plenty of recipes using Freee flour.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without... See more
Company replied
I'm really disappointed that the thickness of the brown rice spaghetti has been changed – it makes a huge difference to the texture - and to how it cooks –it now breaks up into short bits - please br... See more
Company replied
I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchase... See more
Company details
Written by the company
Freee offers a whole range of gluten free foods, from Flour to Baking Mixes, Breakfast Cereals to Pasta and much more. As Freee, we are still creating new products, each driven by our same original vision to make gluten free living simpler. Our aim is to not only share our gluten free expertise, but to bring back the joy and pleasures of home baking and cooking, and the freedom to have fun experimenting in the kitchen again - for anyone living gluten free. Freee is part of the Doves Farm Foods Ltd family established in 1978. Products can be purchased through many supermarkets, convenience shops or directly via the website.
Contact info
United Kingdom
- freee-foods.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant cook book
Brilliant cook book bought from Freee online, with plenty of recipes using Freee flour.
Everything I ordered was in the box and…
Everything I ordered was in the box and it was delivered on time
Bad Customer Service
Good produce, however bag of flour split in transit. Contacted to arrange replacement but did not receive a reply.

Reply from Freee Foods
Order arrived promptly and complete.
Easy to order and quick delivery
Easy to order and quick delivery.
My wife being celiack she’s able to eat the freee bars
Delicious Dumplings
Was really missing dumplings with a stew or casserole and they really hit the spot.My gluten eating family love them too
The delivery was in good time and the…
The delivery was in good time and the flour well packed. But we were not impressed with the delivery company leaving the parcel outside and not in our safe place.
Discovering my I.B.S diagnosis and the…
Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without any worries. The variety of products you offer is outstanding, and the delivery service is impressively fast.

Reply from Freee Foods
Fast delivery and good prices during…
Fast delivery and good prices during the Christmas period. A company that genuinely cares about its customers
Much freee love for the dove ;-)
Great selection of breakfast cereals and ingredients, high quality. Quick delivery, well packaged and reliable service as always. Thanks :-)
Good products, high delivery fee
This time I was sent the wrong item, a 4 bar box instead of an 18 bar box. It took a few days to rectify as customer service take over 24 hours to respond. Lovely products but the delivery fee is too high for one or two items.
Missing items
Been using Freee for sometime now but last order had items missing this was delivered on 22nd September.
Have filled enquiry form and sent emails but have had no reply to any of them so far.
This is first time have had problems though.

Reply from Freee Foods
left an item out haven't replied to…
left an item out haven't replied to enquiry form
Edit: eventually got in touch and sent out replacement

Reply from Freee Foods
we often buy the 500g brown rice pasta…
we often buy the 500g brown rice pasta for the considerable price of €6.70. We recently ordered the same product to find they have changed the packaging in order to reduce the quantity to 400g but keep the same price. Is €6.70 not already quite steep for 500g??? just a bit depressing really

Reply from Freee Foods
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







