Blitzhandel24 Reviews 

94
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently highlight the exceptional efficiency of the support team, noting that any questions regarding software installation are answered rapidly. Many users also emphasize that staff members are exceptionally knowledgeable, friendly, and professional when guiding them through technical difficulties. However, some customers also noted significant issues regarding product descriptions, software versions, and unexpected regional key restrictions. Additionally, a few reviewers experienced frustrating delays, unresponsive customer support when complications arose, and difficulties securing refunds for unusable purchases. Others mentioned problems with website usability that occasionally led to double charges.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product experiences, as some consumers praised the great value,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the prompt, helpful, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support... See more

Staff

Users describe positive interactions with staff, frequently highlighting the exceptional professionalism,... See more

Website

People report ambiguous experiences with website, as some consumers praise the quick support and helpful... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I purchased a digital product, with the expectation that I could cancel within 14 days if it were unsatisfactory. This right appeared on their home page,* as well as in the documentation they sen... See more

Rated 5 out of 5 stars

Amelia responded to my Websitex5 Evo problem very quickly. The follow-up was equally speedy & resulted in a solution within a couple of hours of my initial query. Excellent service in this day & age... See more

Rated 5 out of 5 stars

I reached out with a few questions about their Acronis products and which option would work best for my setup. Amelia from customer service got back to me quickly and recommended a solution that fit o... See more

Rated 5 out of 5 stars

I lost the use of a program which I purchased from this company a few years ago. I could not find the USB program drive and so I contacted the company by e-mail on Sunday 10th. May asking for their he... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

94 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.6

All reviews

(94)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scammers. Do not buy from these people. Their digital products do not work in the UK . They are not honest and will not return your money.

I tried to download Dragon Naturally Speaking 15 at a cost of £ 122. Their 'right of withdrawal' ie supposedly a 14 day guarantee is meaningless. They deem it to expire at the point of purchase (?!!). There will be a lot of pretend help which just wastes time. I reported them for fraud to the UK police body but since they operate from Germany.....

19 March 2024
Rated 5 out of 5 stars

Great value

Purchased a 3 year software subscription at a great price.
Received immediate email confirmation of purchase.
Invoice and software activation key came in 2 separate emails approximately 1 hour later.
The activation went ahead with no problem at all.
The overall process was just as described on their site.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Serif DrawPlus X9 download / 5*

There is an old saying....you are as good as your last......!! Well I read some bad reviews and still thought I would give this a go as I needed a copy of the above mentioned software. This was discontinued years ago but is still my favourite for designing all my business stationary. I lost all the hard copies but still have all the passwords, just needed a digital download. This was delivered within a few seconds after paying and the password they provided also worked. Can't fault them. And no I am not getting paid !....but a Warsteiner wouldn't go a miss! ;) Happy New Year

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Excelent experience

I was sceptical in the beginning to be honest, but I've had a great experience, I had to ring them after 40 minutes of waiting because I did not received my email but they resolved the problem in 5 minutes, and now I can use my software without any problems. Many thanks

27 February 2023
Unprompted review
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