I purchased a digital product, with the expectation that I could cancel within 14 days if it were unsatisfactory. This right appeared on their home page,* as well as in the documentation they sen... See more
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Contact info
Senator-Braun-Allee 9, 31135, Hildesheim, Germany
- 0800 0869290
- shop@blitzhandel24.co.uk
- blitzhandel24.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very Fast Replies and Help
Very Fast Replies and Help, with my questions on Downloading and Installing.
Many Thanks to All the Team!
Superb
The delivery of the product was instantaneous and when I ran into problems the customer service was rapid and extremely helpful.
I will definitely use again - thank you.
I had a request for an additional…
I had a request for an additional receipt and the customer service I received was quick and helpful
Excellent and rapid customer support
Excellent and rapid customer support, software access resolved allowing me to continue with my project with minimum delay.
Bitdefender Security
It was so easy to install the security on my tablet the value for money is incredible this is the best Android security that I've ever come across and I would highly recommend it to others.
Great customer care team
I initially encountered an issue that arose from a misunderstanding on my part, but it was resolved in a timely manner. However, I later received the wrong license key. Fortunately, within five minutes of bringing this to their attention, they issued me the correct key, which worked perfectly. The customer care team was very understanding and addressed my concerns promptly. I am very satisfied with the support I received and will definitely use this site again in the near future.
The staff were polite and helpful.
The staff were polite and helpful.
DO not use
DO not use, they are an absolute joke of a company, taken my money then pretend to not have the emails chasing licensing details. This is fraud
Review of query response.
I posted a query late at night regarding the use of a program. The answer was recieved within 24 hours and gave a favourable response. Thank you.
Very pleased. Would use website again
I was very upset that a software that was in my basket days ago now only does subscription instead of lifetime.
Blitzhandel24 was selling the previous lifetime version and I went ahead and brought it.
I was nervous at first but all was perfect.
I registered the product and it is working fine.
And to add, it cost less than I was originally going to pay direct before they made the change.
Brilliant.
Exceptional service and a real, working solution!
I recently had an issue activating a software license key I purchased from Blitzhandel24. I was hitting a region error, and the initial AI response wasn't helpful. However, once Amelia Chwist from Customer Service took over, the experience completely turned around.
Amelia was incredibly responsive and patient, especially considering the significant time difference between us. She provided a clear, step-by-step solution to overcome the region lock. Unlike generic advice, this was a real, working solution that solved the problem immediately.
I am very impressed with Amelia's efficiency and dedication to resolving my issue. She was a "legend" indeed! I highly recommend Blitzhandel24 for their excellent customer support. Thank you again, Amelia.
Amelia responded to my Websitex5 Evo…
Amelia responded to my Websitex5 Evo problem very quickly. The follow-up was equally speedy & resulted in a solution within a couple of hours of my initial query. Excellent service in this day & age !
Brilliant Customer Support
This company has been outstanding in sorting some self made problems by myself. Order (Corel PaintShop Pro 2023 Ultimate) was delivered quickly and and all working OK. Would certainly buy from them again.
Great support
Excellent after-sales service from Amelia who took the time and trouble to assist with a problem I encountered when installing Publisher 2016 from the site. Highly recommended!
Questions on their AVG product for Sale
I currently have an avg sub. They wanted to renew at a 100 odd. So i went looking i found this site which had what i wanted as a package. However i had a few question to which they responed ery quickly and resolved all my questions to the point i went a head an purchesed the product i wanted
I had an issue with installing Kofax
I had an issue with installing Kofax. I contacted Blitzhandel24 to explain my problem. The help I received was first class and the issue with installation was resolved very quickly. I would highly recommend this company.
Crooks!
They are not honest people. They sell out-of-date software for obsolete versions of Windows without giving transparency that the software will not work on current systems. Don't touch them with a barge pole! The downloads will not work on current software. Crooks!
Downloaded trial software
Downloaded trial software. Worked fine and paid. After activation I couldnt use half of the trial version functionality.
Immediately asked money back but they kept refusing!
Useless full of bot replies
Useless full of bot replies, bought a key for Bitdefender that did not work in the UK .Was told to download a VPN to see if it worked that way When I said I did not want to download load a suspect VPN and asked for a refund no refund allowed for an unused key .
No refund is possible
Beware! They will not accept my cancellation, even though the product has not been used, not installed, not even downloaded. They just took the money and when I called them they just hung up.
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