Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more
Company replied
I had an annual subscription to Blinkist which I used on and off and it was a great experience overall. What I did not realise is that the subscription auto-renews without a prompt so one day I just s... See more
Company replied
The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more
Company replied
Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
responsive customer support
16 February 2026
Unprompted review
Reply from Blinkist
Hi David, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
They fixed the issue with limited back…
They fixed the issue with limited back and forth. Tech companies rarely have good customer service so I'm happy to report Blinkist is a cut above!
19 February 2026
Unprompted review
Reply from Blinkist
Hi Erik! Thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
quick response to my inquiry to help me…
quick response to my inquiry to help me solve my problem.
16 February 2026
Unprompted review
Reply from Blinkist
Hi James! We truly appreciate your feedback! It’s great to know that our support team was able to assist you promptly and resolve your concern so quickly. Thank you for sharing your experience with us! Best, Team Blinkist
Excellent App, Excellent Customer Sevice!
The customer service staff were detailed in their explanation and had also followed up with me to make sure all was well, even though I thought that my previous email was the end of it. That is very thoughtful work. Thank you!
20 February 2026
Unprompted review
Reply from Blinkist
Hi EJ, thanks so much for sharing this! It means a lot to know our support made a difference. Wishing you many great learning moments ahead! All the best, Team Blinkist
Good product, good customer service
Overall, the product is good and easy to listen to. But for me, I just didn't use it enough becuase in my free time, I rather listen to fiction than non-fiction.
Nothing against blinkist! Also, their customer service was great.
18 February 2026
Unprompted review
Reply from Blinkist
Hi Ian, thank you for your feedback. We’re really glad to hear that everything was resolved easily. That’s exactly the experience we aim to provide. All the best, Team Blinkist
Reply from Blinkist
Hello Angela,
We’re thrilled to hear you’re loving it and already hooked!
All the best,
Team Blinkist
Quick friendly responses
Quick friendly responses, and easy resolution
13 February 2026
Unprompted review
Reply from Blinkist
Hello Alison,
Thank you for your feedback. We’re really glad to hear that you found our responses quick and friendly, and that everything was resolved easily. That’s exactly the experience we aim to provide.
All the best,
Team Blinkist
ABSOLUTE THIEVES!
ABSOLUTE THIEVES!! Zero customer care - they are very happy to take your money - DO NOT TRUST THEM…..!!!
1 December 2025
Unprompted review
Reply from Blinkist
Hello Simon,
We’re sorry for the inconvenience. If you purchased your subscription through our website or via Google Play and you’re still within the 14-day money-back guarantee period, our Customer Support team will be happy to assist you. Please contact us at support@blinkist.com and we’ll take care of it as quickly as possible.
All the best,
Team Blinkist
Fast and excellent support via email.
18 February 2026
Unprompted review
Reply from Blinkist
Hi Bernd, thanks for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. All the best, Team Blinkist
The service team were very helpful
17 February 2026
Unprompted review
Reply from Blinkist
Hello Roisin,
Thank you for your kind words! We’re delighted to hear our service team was helpful. We’ll be sure to share your feedback with them.
Best,
Team Blinkist
This company is a scam
This company is a scam, check out their reviews online of multiple people who got scammed after downloading this app. It took their cc info and charged them after they cancelled.DECEPTIVE PRACTICE - DO NOT DOWNLOAD ON APPLE!!! - Apple will not refund! Multiple people online Said Apple rejected their refund as well even tho you cancelled the subscription already. It will charge you $139.99 for a whole year even tho you hate this app. On top of everything this app is full of grammar mistakes there is zero oversight on this ai trash. Whether you download on Apple or not these people will scam you!!
Especially DO NOT DOWNLOAD At all!! This company deceived me!!
16 February 2026
Unprompted review
Reply from Blinkist
Hello Donna,
We’re truly sorry to hear about your experience. Please note that subscriptions made through Apple are processed and managed directly by Apple. We do not have access to customers’ credit card information, nor can we issue charges independently. Refund decisions for App Store purchases are handled by Apple according to their policies.
We also appreciate your feedback regarding the app content. We’re continuously working to improve the quality of our service, and feedback like yours helps us do better.
You can provide us with more details by sending an email to our Customer Support team via support@blinkist.com.
All the best,
Team Blinkist
They took care of my needs quickly and…
They took care of my needs quickly and politely
16 February 2026
Unprompted review
Reply from Blinkist
Hello Niky,
Thank you so much for your kind words! We’re really glad we could take care of your needs quickly and politely, that’s exactly the experience we strive to provide.
All the best,
Team Blinkist
Service and timely response
Wide customer service, was able to help and clear issues with membership
12 February 2026
Unprompted review
Reply from Blinkist
Hello Mohammad,
Thank you for the wonderful feedback! We’re delighted that our customer service team was able to support you and resolve your membership questions. We’re always here if you need anything else!
Best,
Team Blinkist
This is the kind of service you wish EVERY vendor provided
Excellent service, very much focused on the customer. I botched a subscription renewal containing a discount. The fix was not evident or easy on my own, So two representatives responded very quickly: one person to help complete the renewal properly, the other to offer a novel solution that activated a one time savings of half-off--a big deal. They were courteous, understanding, helpful, and very much aimed to pleased. I enjoy their product/service and wish I got this excellent response from everyone I buy from. Big thanks to folks at Blinkist.
31 January 2026
Unprompted review
Reply from Blinkist
Hi Bob,
Thank you so much for your thoughtful feedback! We're truly grateful you took the time to share your experience. We’re glad our team could step in quickly to help resolve the renewal issue and find a solution that worked for you. Thanks again for being part of the Blinkist community!
All the best,
Team Blinkist
Excellent customer service
The customer service for Blink was very responsive and solved my issue in less than a day!
10 February 2026
Unprompted review
Reply from Blinkist
Hi Steve! We truly appreciate your feedback! It’s great to know that our support team was able to assist you promptly and resolve your concern so quickly. Thank you for sharing your experience with us!
Best,
Team Blinkist
Unreasonable cost increases without warning
When you least expect it, their hidden auto-renew 500% cost increase arrives without warning. Following polite requests for reasonable cost increases, unfortunaley there is no flexibility, no negotiation and no understanding. Why deal with a company that sneakily tries to fill their coffers? Not for me thank you.
1 January 2026
Unprompted review
Reply from Blinkist
Hi Henry, thanks for your feedback, and we apologize for any inconvenience caused. Unfortunately, we don't have a way of locating your support request via the information provided here, so please make sure you are emailing us via support@blinkist.com, and we will be happy to help with your cancellation request. All the best, Team Blinkist
Excellent and very quick support
Excellent and very quick support, as well as much appreciated follow up (which is seldom the case with such support!). Thanks again
9 February 2026
Unprompted review
Reply from Blinkist
Hi Nader, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
Reply from Blinkist
Hi Linda, thanks so much for sharing this! It means a lot to know our support made a difference. Wishing you many great learning moments ahead! All the best, Team Blinkist
Service was prompt and thorough.
Service was prompt and thorough. Well done,Talida!
9 February 2026
Unprompted review
Reply from Blinkist
Hi Randy, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
they were very responsive and fixed my…
they were very responsive and fixed my problem right away. Their emails were very respectful and pleasant.
3 February 2026
Unprompted review
Reply from Blinkist
Hi DC, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.