blancspace.com Reviews 

4,511
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really easy to use website, especially if you filter the styles. There's SO much choice it can be a little overwhelming otherwise. I like that I can see exactly what each case looks like on my parti... See more

Rated 5 out of 5 stars

Lots of choice and good deal of 2 for price of 1 when I ordered. Price was competitive with equivalent products and delivery was within time stated. Happy with cases and they seem good quality but gue... See more

Rated 2 out of 5 stars

I’ve always used Blanc Space for their phone cases and I have to do they are generally really good. Fast shipping and decent phone cases. However I have recently purchased the new “beaded” phone c... See more

Rated 5 out of 5 stars

I ordered a personalised phone case of my newborn son and it’s the most perfect quality and it is so so beautiful! Also loved the second case i got, the level of quality is just amazing! Will definite... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

Blancspace is the No 1 personalised tech accessory brand in the UK. We offer a range of cases for all Apple devices. Next day delivery even on our personalised products.


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,511)

655 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

the best customer service

I’ve previously ordered phone cases with Casetify and they because my favourite cases but I recently ordered a new phone and needed a case but couldn’t justify spending the money on more cases again so I had a look round and found these that look the same so I thought I’d give them a try and they are the exact same and same quality for a fraction of the price. By far the best phone cases and best value for money. I did end up having some problems but their customer service is top tier, maybe the best customer service I’ve dealt with so far. They helped me out 3 times over and was very friendly as easy to deal with. I just wish they had more designs to choose from as I’ll definitely be back for more. Highly recommend them

12 September 2026
Unprompted review
Rated 2 out of 5 stars

Bad quality phone cases

Bad quality phone cases - the designs chip off very easily and the clear cases yellow easily too. This has happened to any phone case I’ve tried from them.
The warranty period only allows you to get store credit, not a refund, and then when you use the store credit it doesn’t allow you to provide any discount codes or deals that they are offering.
Bad quality, and super difficult to deal with. Don’t bother

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptionally quick delivery…

Exceptionally quick delivery considering one of the cases was a personalised design. Both phone cases for my Samsung s26 are amazing quality. I would absolutely recommend and buy from Blanc Space again.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Mega!

Delivered really quickly , love the phone case, I can advertise my art work at the same time as having a beautiful case , it’s mega x

12 September 2026
Unprompted review
Rated 2 out of 5 stars

Magsafe rings are bad quality

Had three of the magsafe grips, each broke in the same place, where the metal meets the plastic, and customer service told me to dispose of the broken ones (a very normal thing to do, also who keeps broken things when a replacement is sent out) and then requested a photo of "all" broken items in one picture to do anything.... Don't get the magsafe ring it's a waste of money

8 September 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience.

Purchased 2 phone cases in the buy one get one free deal. I had to return these which they wouldn’t do a straight swap or give me a refund so I could re-order. Instead, they gave me a code which didn’t work with the buy one get one free deal, so after originally ordering 2 cases, I only ended up with one.

Trying to get hold of anyone working there is an absolute joke. I was talking to a robot and kept being told someone would be in touch with me which took days for a reply, even then they weren’t at all helpful.

Extremely dissatisfied.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Really really poor customer service

Unfortunately I originally ordered the wrong case. I tried to cancel within a couple hours and the AI bot Sophie/Sophia provided a lot of misinformation (e.g. that I can get a full refund to which Aurelia/a person said I cant despite the website saying I could), no phone number at all to call, Aurelia saying Id get a full refund eventually including postage as I had no way to cancel online immediately after which I should have,then once the items were received by blanc space, I got a £2 store credit refund rather than the £35 I paid. Useless customer service. I wish I never used them. Now ive spent about 70 just on two lots of cases including the incorrect size case which ai sent back but got basically nothing returned for it, citing it was reduced that much for shipping and insurance charges to return despite Aurelia saying I wouldnt pay return postage. Awful. Be very careful

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, fast delivery and fantastic selection to choose from. A case for every occasion or personality. The quality of the case is durable and the design on the back looks so pretty!

6 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look