Black Country Car Finance Reviews 

202
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant place make you feel so welcome! Big thanks to Gav for getting the ds3 sorted for me he was brilliant made sure you got what you wanted no push for anything brilliant service will be staying... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish Paul who.was our sales guy was fantastic I asked so many questions an he never seemed like anyone if them was any trouble to answer. I will definitely... See more

Rated 5 out of 5 stars

Highly professional service from start to finish. No pushy sales tactics just people who take their time to explain and to match you to a vehicle that matches your needs and your financial situation... See more

Rated 5 out of 5 stars

Brilliant service from application to picking our chosen car up. Prav was brilliant and talked us through all the gadgets and mod cons in the vehicle. Car was moted and serviced aswell before we coll... See more

Company details

  1. Car Finance and Loan Company
  2. Auto Broker

Written by the company

Specialists in car finance for most credit circumstances. Instant decision. No deposit options. No fees. 8/10 Approved.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

After EVENTUALLY finding the key..

Despite losing the key and having to wait almost 1 hour 30 mins for them to find it, the experience wasn’t to bad. I was told to use an older car as a good will gesture because of there mistake. After them finding the key, I had an apology which was acceptable. Although it would have been nice for something a tad more. Perhaps putting some fuel in the almost empty fuel tank for me to say sorry.

I only gave 3 stars as my advisor was brilliant. I couldn’t fault Jamie at all. He found me the finance and guided us through everything, so Thankyou for that Jamie.

Some further communication throughout the branch will hopefully make this incident not happen again.

25 June 2022
Rated 5 out of 5 stars

Very helpful no complaints easy to deal…

Very helpful no complaints easy to deal with very helpful sorting my finance out thankyou.

17 June 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Alan,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Can’t thank them enjoy for sorting out…

Can’t thank them enjoy for sorting out my finance brilliant communication great service from the beginning can’t fault them

30 May 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Faye,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Brilliant place make you feel so…

Brilliant place make you feel so welcome! Big thanks to Gav for getting the ds3 sorted for me he was brilliant made sure you got what you wanted no push for anything brilliant service will be staying with these guys definitely thanks again!! Would highly recommend for the self employed who struggle with credit!!!

18 May 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Correy,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish just picked up a beautiful Mini Cooper for the wife she is over the moon and so am I brilliant specially gav went above and beyond for us will be back when I’m ready to trade my own car in thanks again

16 May 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Ben,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Car is perfect

12 May 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Lauren,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Excellent customer service beautiful…

Excellent customer service beautiful car quick and easy process highly recommend

10 May 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Shardaev,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Happy customer

6 May 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Dean,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Top customer service from gav.

22 April 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Sean,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Fantastic customer service from Gav was…

Fantastic customer service from Gav was really helpful and always kept me in the loop. Was quick and easy and really takes the stress out of it all.
Would highly recommend this company.

22 April 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Yasmin,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, so quick and simple. Jamie was a delight to deal with. I would highly recommend using Black Country car finance.

30 March 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Luke,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Staff were more than helpful

Staff were more than helpful, great customer service and friendly faces, made things easy and fast

26 March 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Kamuran,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Quick process

Quick process, friendly team and very helpful- thanks Gav

24 March 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Karabo,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Jamie was so down to earth on the phone and in person not speaking like an automated service.Really helpful with what car to choose and recommendations. Great company altogether had me In a new car in a flash thanks again everyone at motor Market (Black Country car finance)

22 March 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi James,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 5 out of 5 stars

Honestly I can’t fault them

Honestly I can’t fault them, I had someone called Jamie helping me out and nothing was to much to ask. Sorted everything out super fast for me too. once picking my car up even had a bunch of flowers in my car, would defo recommend this place!!

15 February 2022
Black Country Car Finance logo

Reply from Black Country Car Finance

Hi Shannon,
we are really pleased you enjoyed your buying experience with us . Enjoy your new car and we look forward to seeing you when its time to upgrade it. In the meantime happy motoring.

kind regards
Motor Market Team

Rated 3 out of 5 stars

I received great service from this…

I received great service from this company while I was searching and applying for finance. It was very straight forward and easy. The company kept in touch but this did slow down once I’d brought the car and I had to keep hassling them for a delivery date.

6 February 2022

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