Bjorgk Reviews 3,330

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional comfort of the footwear, often describing it as walking on a cloud and beneficial for various foot conditions like arthritis, plantar fasciitis, and lymphedema. Many appreciate the quality and durability, with some owning pairs for years, and the wide range of colors and styles available. The ordering process is generally seen as easy, and many are happy with their purchases, often buying multiple pairs for themselves and family. However, some people were dissatisfied with the product itself, noting issues like the material shrinking in the sun, an uncomfortable fit for flip-flops, or the large brand name inside the sandal. There were also concerns about delivery times, with some experiencing longer waits than expected, and a few reported issues with orders not arriving or difficulties with customer service regarding missing items or exchanges.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the comfort and pain relief provided by... See more

Quality

Customers consistently note positive experiences with quality, particularly praising the comfort and feel of... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and received their... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers report quick arrivals,... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers found it easy to order and received... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recommended these sliders to my sister, she has fibromyalgia and one of her symptoms is painful feet. I have a pair and find them very comfortable. Unfortunately, they were too wide for her and I ha... See more

Rated 4 out of 5 stars

This is not the first time I am getting this footwear. I am familiar with it and very happy with it. Better communication this time around would have given it 5 stars. I bought 6 pairs, 3 came firs... See more

Rated 4 out of 5 stars

Great products. Very comfortable footwear. Have bought twice before as gifts also. Delivery was a bit longer than anticipated but arrived safely.

Rated 4 out of 5 stars

Mixed reviews to be honest. I have ordered sliders twice before and although the order experience is good i have to say Unfortunately I am not overly thrilled with this order. Sliders are great!! Flip... See more


Company details

  1. Foot Care
  2. Boot Store
  3. Clothing Store
  4. Fashion Accessories Store
  5. Shoe Store
  6. Youth Clothing Store

Written by the company

Discover our Nordic clothing and accessories. Find our 2 best-sellers: Nordic socks and Cloud Sliders. Choose Bjorgk for a colourful, modern and comfortable look!


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

OVERPRICED

The quality of the cloud flip flops is definitely not reflective of the £24.99 price tag. STINKS of cheap plastic, on the footbed you can see the edges of the mould it was made with. Thinking of returning? They take £9.95 for their “shipping” one has to wonder where the hell are they shipping from... Feeling extremely stupid with this purchase, so much for buying “small.” Protect your hard earned money folks

1 June 2025
Unprompted review
Rated 2 out of 5 stars

They are awful

They are awful. Came bent… you have to pay for returns.. bought 3 different styles and would say I’ve had better from Lidl. There rubbish obviously marketing on Facebook is all fake.
Super narrow and just don’t feel secure.

1 June 2025
Unprompted review
Rated 2 out of 5 stars

Cheap and disappointing.

Cheap. I was hoping these would be a step up from my croc flip flops which are very comfortable and durable. I thought I would give these a try as I wanted a black pair.
These have no branding on them, are poorly moulded with ugly seams showing and look like they could have been bought from any sea front shop for much much less.
Also, a little on the narrow side and I can already tell the toe post is going to hurt in between my toes. All in all, disappointing.

31 May 2025
Unprompted review
Rated 3 out of 5 stars

I'm just curious to know if the Bjorgk…

I'm just curious to know if the Bjorgk flip-flops have anything official on them to actually let you know that they are real..I received mine today and to be honest they are just like a cushioned flipflop with nothing on them but the size at the bottom. Update just received email from them and if I want to return I have to pay £9.95 for a returns label. Absolutely shocking service. Shoes are like those you would buy in poundland. Stay clear from this company absolute scam

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Love my bjork flip flops, worth the money for sure.

Love my bjork flip flops. I'm on my 3rd pair. I've bought them for my sons & mum. Will be ordering more colours. They are super comfy. I've had my first pair for years. So many colours to chose from. I have a few auto immune disorders so comfort is key when it comes to my feet and these are perfect. I can't walk in any other flip flops. 100% recommend.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Tried to order and it keeps saying out…

Tried to order and it keeps saying out of stock . This would normally be fine , but the website will not tell me which item they are out stock of. Soo frustrating, and now I will take my business elsewhere. Bizarre e commerce design.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

I just love the sliders

I just love the sliders , but unfortunately due to my cancer I developed Lymphoedema, and struggled for 12 months to find something comfortable and dare I say it “trendy “ to wear. Then saw an advertisement with the sliders with adjustable straps. I bought one pair, didn’t think for a minute I would get them on my feet. Wow, what a surprise I had, when my condition is at its worst, I just open the straps, I’m really amazed. So comfortable like the ordinary sliders. I was so impressed, I bought a pair in all the colours. Shipping is not as long as I expected and very well packaged. From ordering to delivery, simple. Thank you!

24 May 2025
Unprompted review
Rated 1 out of 5 stars

Shocking customer service been waiting…

Shocking customer service been waiting 2 weeks have emailed about my order no replys from them dont buy from them

13 May 2025
Unprompted review
Bjorgk logo

Reply from Bjorgk

I’m really sorry to hear about your experience. I completely understand how frustrating it must feel to wait without clear updates.

Just to clarify, our shipping timeframe is 6 to 12 business days as mentioned on our website. Also, our email response time is usually within 24 hours. Upon checking, it looks like your email just came through recently, and we've now responded with the tracking details and the current status of your order.

We truly appreciate your patience and are here to help if you have any further concerns or questions.

Rated 1 out of 5 stars

Slow delivery it’s not worth it!

Haven’t received my order just yet, so this review is mainly about the delivery service. I ordered over a week ago and it still hasn’t arrived. Took them 3-4 days to just confirm my order, with no information on delivery time. Was only given a tracking number but no link to the carrier’s website. Had to google it. It’s all made in China. Takes weeks for it to just leave China. I wouldn’t order this again, regardless how comfy it ends up being.

12 May 2025
Unprompted review
Bjorgk logo

Reply from Bjorgk

We’re really sorry to hear about your experience, and we truly apologize if the delivery went past our usual timeframe of 6 to 12 days. We completely understand how frustrating that can be.

We tracked your order and saw that it has already been delivered. If for any reason you haven’t received it or if there’s anything at all we can assist you with, please don’t hesitate to reach out. We’re here to help and want to make sure everything’s right on your end.

Thanks again for your patience and understanding.

Rated 5 out of 5 stars

Comfortable and light

Great communication, and quick delivery.
These shoes are so comfortable and light that I forget I’m wearing anything. They are just as described and I would definitely recommend them.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolute comfort

I got my first pair of sliders about 2 years ago and promised myself I'd get some more.
I split my older ones so got more. I have my blogs for work and they are so comfy
My flip-flops i will be wearing now the weather is so much nicer

14 April 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!

Quality of shoes not up to par for price. About the same as you would get from ShoeZone or from a market stall abroad. Not worth the price and their sizing is also off. Went to return to be told there is a £9.95 return fee that will be deducted from refund balance. No where on the website does it state this and it actually advises that you will be issued a prepaid label from the company, which is a lie. I advised the staff member of this but the fee was not waved. I also had to chase them for my refund after they’d received my parcel 2+ weeks prior. Honestly, don’t wast your time or your money.

14 April 2025
Unprompted review
Bjorgk logo

Reply from Bjorgk

Hello Jessica,

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your order and overall experience.

We understand your frustration regarding the product quality, sizing, return process, and communication around your refund. While we do our best to be transparent about our policies and aim to process returns promptly, we recognize that your expectations were not met, and we regret any inconvenience this may have caused.

Your feedback has been noted.

Warm Regards,
Bjorgk Team

Rated 1 out of 5 stars

Disappointed with Bjorgk

Disappointed with Bjorgk – Poor Quality & Customer Service
I recently purchased several pairs of slippers from Bjorgk, and unfortunately, my experience has been far from satisfactory. The quality does not match their claims, and the sizing is completely off. Additionally, delivery was slow and inefficient—instead of sending everything in one parcel, they shipped multiple packages unnecessarily.
When I attempted to return the slippers, I was asked to pay around £10 for return shipping, even though faulty items should be eligible for a free return under consumer rights. Despite numerous emails over a week, the company has refused to provide a return label, showing a complete disregard for proper customer service.
I have since contacted Trading Standards and my credit card provider regarding this issue. Based on my experience, Bjorgk’s customer service is extremely poor, and the quality of their slippers is comparable to what you’d find on Temu.
I would not recommend this brand to anyone looking for reliable service or well-made products.

14 April 2025
Unprompted review
Bjorgk logo

Reply from Bjorgk

Hello Pico,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were not satisfied with your experience.

We understand your concerns regarding the quality, sizing, shipping process, and return handling. While we aim to provide clear information and efficient service, we acknowledge that your expectations were not met, and we regret that you feel let down.

Your comments have been noted and will be taken into account as we continue to evaluate and improve our services.

Warm Regards,
Bjorgk Team

Rated 5 out of 5 stars

I absolutely love these

I absolutely love these. I suffer with nerve damage in my feet and I can honestly say after a hard day at work it is so lovely to put my fluffy clouds on and relax. If I could get away with wearing them at work I would. I wear different colour versions of the strapping ones and the normal sliders when I am not working. Would highly recommend.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Very poor quality and damaged cloudy fit flops

It was an error buying from this company. The quality was very poor and my cloudy fitflops got damaged (cut), after wearing them for about 3months and mainly indoors! I reached out to customer service and they insisted they couldn’t offer a replacement because it has exceeded their 14day policy!!!!

What this means is that the quality of their products cannot be guaranteed beyond 14days!!! I was not asking for a refund! I had bought fit flops from many companies that I have worn for years without issues but, buying from Bjorgk was a great error! I guess they just do mass production and keep putting out offers to sell their low quality products!

NEVER AGAIN!!!!

30 March 2025
Unprompted review
Bjorgk logo

Reply from Bjorgk

Hello Josephine,

We’re really sorry to hear that you were disappointed with your experience, and we truly appreciate you taking the time to share your feedback.

We completely understand how frustrating it must be to have a product not hold up as expected, especially when you’ve mostly worn it indoors. Please know that we take quality concerns seriously — many of our customers use their items for much longer without issues, and we work closely with our manufacturers to maintain those standards.

Our 14-day policy is in place to help us process returns and replacements fairly and consistently, but we absolutely understand that wear and tear can vary. While we weren’t able to offer a replacement in this case due to the timeframe, we never intend for this to feel like we’re dismissing a genuine concern.

We’re truly sorry to have lost your trust and would love the opportunity to make things right in the future. If you’d ever be open to giving us another try, feel free to reach out to our team directly — we’ll be here to help.

Warm Regards,
Bjorgk Team

Rated 5 out of 5 stars

Repeat purchaser

I already bought 3 pairs of the slippers, this order I bought a pair of sliders for my husband, a back up pair of slippers and a pair of flip flops. The flip flops 100% need to be sized up as they have a curved edge all the way around so it “takes away” some of the foot area. They are comfy though, just feel a bit odd because of the lack of floor space. I have worn them in the garden so I can’t return them but I will order another pair when I order next lot of slippers. The slippers are out of this world and have helped my plantar fasciitis sooo much.

3 March 2025
Unprompted review

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