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Bitternbooks Reviews 

813
•
TrustScore 5 out of 5

4.9

Books Wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and prompt delivery service, often noting that orders arrive sooner than expected and are exceptionally well-packaged. People appreciate the high-quality products and the excellent selection of books, especially those focusing on local interest. The ordering process is described as efficient and straightforward, with many consumers highlighting great communication and helpful support. Reviewers frequently commend the fantastic overall service, competitive pricing, and the fact that items are exactly as described.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting excellent service from... See more

Product

Customers express satisfaction with the product, highlighting the excellent selection of books, especially... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency from placement to... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and reliability... See more

Quality

Reviewers mention positive feedback about quality, with many consistently reporting that books arrive in good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Swiftly delivered, safely packaged and with free postage as well. I usually pick one up from Jarrolds in Norwich but since they have given up their book department I was well pleased to buy one direc... See more

Rated 5 out of 5 stars

The very excellent local Norfolk bookstore. Excellent choice of books, fast shipment. I especially want to highlight how high-quality packaging is - books were wrapped in an additional internal pap... See more

Rated 5 out of 5 stars

I contacted the company to say that I had not received my order, they immediately got back to me and said that they had checked with the post office who said that they had misplaced the item, Bitternb... See more

Rated 5 out of 5 stars

The fact my postman colin went and retreved my package that had been delivered in correctly again by a post person that clearly did not read the delivery address ! Colin was very apologectic about i... See more

Company details

  1. Books Wholesaler

Written by the company

Distributor and wholesaler of local interest books and maps for the East of England

Contact info

4.9

Excellent

TrustScore 5 out of 5

813 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(813)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good local choice

I have ordered a few books from bittern as they have an excellent choice of books about my home county of Norfolk. Always good customer service, books arriving on time and weel packaged

26 August 2025
Rated 5 out of 5 stars

Really good service

Really good service. Order arrived well packed earlier than expected. All packaging is recyclable! Great choice of books, especially of local interest.

22 August 2025
Rated 5 out of 5 stars

2 maps.

The 2 maps were very well packed with care and arrived in good new condition. Also arrived in only a few days. So all good. Would use this company again.

1 August 2025

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